Blue Mind Coffee

This coffee shop is located in a nice pocket near the fairgrounds. The inside is surprisingly larger than expected with plenty of seating. The clientele is diverse with laptop people, patents with strollers, and people stopping by on their morning walk. The pumpkin spice latte was flavorful without being too sweet like most of the other coffee shops make it. The chocolate croissant was actually a regular croissant but with melted chocolate injected in from the bottom. The chocolate tasted processed and it was localized to the bottom instead of evenly dispersed. The iced matcha latte was smooth and there was no bitter aftertaste. Overall I would recommend this for a first try and see what you think of it.

Super cute cafe with a ton of seating! My husband and I were visiting from Ohio and loved the matcha and iced latte. They had some gluten free dessert options and then a ton of other bakery items

We've never really had to wait in line since we usually go once the rush has passed, which is a plus. The baristas always do a lovely job with their latte art. and while there have been a few occasions where the coffee was served a little too hot, it's still decent overall.

Favorite coffee shop in Indianapolis after literally visiting them all. The staff is so friendly and is always trying their best at drinks and in conversation. The coffee itself is alway carefully put together and crafted. The atmosphere at times to busy for its own good but can simmer down to a relaxing tone in the late AM / Noon times and various off days. Outdoor spot, bathroom and conference room have a nice touch. The location, decor and vibes are immaculate. Every-time I come into Blue Mind it feels like a genuine comfort and sense of ease.

I’ve tried just about every coffee shop in Indianapolis, but ever since I discovered Blue Mind Coffee, I’m willing to drive those extra miles for it. It’s more than just their great coffee, it’s the feeling I get the moment I walk in. The staff like Rosy, Jacob, Nan, and Dylan, greet you like family every single time. Blue Mind isn’t just a part of my morning routine, it’s the best part of my day.

What I liked: It smells very nice when you walk in. They have things for purchase and they seem focused on fair trade and sustainability, like selling ethically sourced chocolate bars and branded clothing that is 100% cotton. The cashier was nice and helped me with suggestions for my order. I ordered an iced matcha latte and it was delicious. Smooth, no bitter aftertaste, and no sugar added. Some problems: *I wanted to decide what I wanted to order while I stood in line so I wouldn't take long at the cash register. They make this extremely difficult. Their website has a 'menu' link on mobile view but clicking it did nothing. On desktop view, I couldn't find a menu button at all. I googled for their menu and found it that way, but the menu on the website is out of date. It has the wrong prices for the drinks and it listed pastries as the only food items. So, when I was standing in line and heard that someone's burrito was ready, I was quite surprised! Unfortunately, there's no way to view the real menu while you wait in line. The only menu is on the counter at the cash register and nowhere else. There is a decorative display on the wall showing the prices of a couple of drinks, but this doesn't replace an actual menu because the wall only has a tiny fraction of their actual menu. Fun fact: The menu on the counter is also outdated. It listed a different price for my drink than the wall did. I would recommend that the shop displays a menu near the front of the store or makes laminated menus you can take and look at. Otherwise, it slows ordering down for everyone as people can only figure out what they want at the register and not beforehand. I would be happy to view a digital menu, but the website is not kept up-to-date nor is it user friendly. I did end up ordering the veggie burrito, when I discovered at the counter that it was an option, and liked it very much. Flavorful, warm; would definitely get it again. A woman brought her pet dog inside the coffee shop and was sitting at a table with it in front of the cash register and no employee said anything to her. I didn't think dogs were allowed inside places that serve food (outdoors is fine, but not indoors) and I googled about this to be sure. Google brought me to Indiana code Sec. 436. (a) which says, "live animals may not be allowed in the operational areas of a retail food establishment." I'm no health inspector, but thought this was interesting. My last suggestion is a little adventurous. I know that it's the status quo for many places, especially coffee shops, to shout out customer names when their orders are ready. This can be difficult for people who are hard-of-hearing. Hearing aids also really struggle to pick up sounds in places with a lot of background noise (like coffee shops). If this store would like to be more accessible and welcoming for all customers, it would be nice to provide patrons the -option-, if they would prefer it, to use a restaurant buzzer or other system (text message?) to alert when their food is ready. I know this is ambitious since I don't know any other coffee shop that does this, but some of your customers would definitely appreciate this.

Had the pleasure of visiting Blue Mind during a recent trip to Indianapolis. I am sad that I never got to make it a regular place for coffee when I lived in Indy some while back, what a wonderful coffeeshop! Great, community-oriented third-wave shop with some amazing coffee choices. Got a latte with espresso of the Ventolera Colombian coffee and it was amazing. Also bought the China box-set they had and both beans have been great. Also kudos to how community oriented they are - in the bathroom they have supplies and self-care kits for those in the community that need them, really kind thing they do for those in need in Indy. Truly appreciate this place!

All the drinks are very solid. Pay a little more to get more. If you go late in the day, don’t expect much food to be left. Atmosphere is nice but it is generally quite busy. Don’t expect to find a table to yourself most of the time.

This is a cute little coffee shop with dedicated parking in the back. The people behind the counter were very nice and it was one of the best lattes I had ever had- It was a Fall seasonal one. I'll definitely be back!

Ordered the butterscotch latte and thought it was fine. It was not overly sweet, so there is more coffee flavor in this latte than some I have tasted. That is not a bad thing! But I didn't taste any butterscotch flavor at all and I hear they make their own syrups, so I was disappointed in that. Cute space, friendly staff and seemed to be a popular spot but I'm not sure that I would seek this place out if I wasn't already in the neighborhood.

Decided to try a new place to get out and enjoy the day. I'm glad I got out but I think I might have to stick to places that have more seating. It felt like people were using the tables and chairs for an office space. Ehh not really sure why but that just kills the atmosphere and makes it feel more like the library downtown which makes sense because it's somewhere to sit and there's more seating for others to enjoy. Only two tables outside so thankfully someone left and we went outside. Despite the noisy and busy 38th Street we still managed to have a conversation. Ordered the honeycomb latte and I could taste the lavender in it so it was ok but nothing I'd go out of my way to order again. Sadly nothing spectacular. They were out of the banana latte so last choice was the butterscotch latte which my daughter ordered but it didn't exactly taste like butterscotch so a bit disappointing. It just tasted like coffee with cream in it. We've had some butterscotch lattes on mass ave and they do make sure you can taste the butterscotch. The highlight was the pastry... a strawberry croissant with a beautiful tasty dessert filling on the inside. We shared that. Staff was nice very friendly let us know Thursday is best for the banana latte. I still tipped 20% despite the turn offs. I feel like there's more to the other coffee shops around Indy. Had to try something new so I'm not upset just disappointed mostly about the quality of the butterscotch in the latte or the lack of I should say.

Such a cute and bright spot! It's also a great place to work remotely, though I'd recommend arriving early to grab a table/spot. The staff was very friendly and helpful. I'm currently on a matcha tour, so I tried the vanilla matcha with strawberry cold foam, and it was so good! I'll definitely be back.

This coffeeshop is great for gathering with friends. It's spacious and has plenty of seating. The workers are kind and knowledgeable. I had the expresso banana milk which is a summer seasonal beverage. It's a mix of banana milk, dark chocolate and expresso. It usually comes topped with banana cold foam but they were out and substituted strawberry cold foam instead. This is a must for all lovers of banana flavor. This drink was creamy and full of flavor. I will definitely be returning to try other seasonal drinks as well as some of the regular menu drinks.

Don't a few hours there during the Indy Marathon. Had a few delicious Honeycomb Latte's, their breakfast burritos and the place had a great vibe with a lot of ppl cheering on their ppl during the race. The race brought us to the location, never have been before but we will totally return just for the coffee! Bought their beans as well. The staff were super sweet even when they had a solid few hours of non-stop orders. Great job! Great coffee! Great place to visit, relax and enjoy the cafe vibe.

their espresso banana milk latte is TO DIE FOR. definitely the best banana latte i've had in indy and i'm so sad that it's seasonal because it was only here for the summer. i can't wait for them to bring it back next season. i will come in everyday just for that lol presentation was 10/10 and taste was 12/10 ugh i'll be dreaming about this drink everyday until next summer

Really good coffee. Super popular - get there early if you want to get a table to work. Serving delish local pastries. Some street parking and I think the lot in the back is good to park in too, but not sure. Friendly service. Worth a stop if you are in the area and enjoy really good coffee!! Super cute shop too.

A fantastic hidden gem and bustling with life! I visited on a day off and it was full of folks working and meeting. The space was great, especially with plenty of windows and natural sunlight, plants and lots of types of different seating. I ordered their seasonal orange latte and it was delicious! I also ordered one of their Love Handle veggie burritos and it was yummy and stayed warm the whole time I ate it. I definitely recommend this spot, especially for families. They had high chairs. And they even have a meeting room that you can reserve - so great for small group meetings, as well. They also have ample cold beverages and pastries. Don't sleep on this place! The one thing I say was a little tricky is the parking. It's much easier to access it from College Avenue; however, if you are going west on 38th St. you can also access the parking lot that's behind the building easily.

I've known that Blue Mind roasts gorgeous coffee for quite some time now, and to learn that they have their own shop was a wonderful surprise. I had to patronize. Fun fact: Blue Mind has a decaf espresso! I was delighted to learn this and ordered a decaf pandan latte. Y-U-M. I can confirm that Blue Mind serves gorgeous lattes using their gorgeous roasted beans.

I visited on a Saturday around 12 and desperately needed to get work done. Based on the photos I saw online, I was afraid there might not be enough seating. I was pleasantly surprised to find that they have an additional seating area with plenty of space! It's a great place to work, unless you have client calls. I would say the music is on the louder side. It could've just been the day I was there so don't let that stop you from checking this place out! There is plenty of free parking behind the cafe.

My BFF and I had made plans to take the dogs out for coffee with us last weekend, but were hoping to find somewhere we've never been before. In true spying-phone fashion, I later had a TikTok pop-up for Blue Mind Coffee and it was on my side of town and they said they allowed dogs inside. Coincidence? Probably not, but either way it was perfect because neither of us had never been there before. We met up later in the morning on Saturday and they were busy, but still had plenty of seating inside, as well as a few tables outside on the sidewalk. It was very hot, so we sat inside and let the dogs cool off on the hard floors. I ordered a lemon cinnamon braid (they also get their pastries from Leviathan, which is one of my favorite spots in Indy) and a honey lavender coffee. They gave me a pup cup for Frankie to have, but she wasn't interested in it until I started giving her little pieces of the lemon cinnamon braid dipped in it lol All of the staff were so nice and it was fun to see the other dogs come through. I can't wait to come back and sit outside with both of my dogs!

We stopped in on a Friday, mid day for a caffeine pick me up. I have been wanting to try this local coffee shop, as they have a big focus on sourcing quality beans and roast the beans themselves. They have parking behind the building which is super convenient, and the space is well done. It feels modern, and clean. They were super busy, which was great to see! I would come early if you want to get a table, and I did think it was pretty loud. I ordered the elephant ear iced latte, and enjoyed it.

Absolutely love this space that Blue Mind has! It has a lot of natural light and is very modern in decor. They have 2 different rooms for seating which is nice! I went on a Saturday at 11ish and they were PACKED but they got the drinks out very quick. LOVE that they have parking in the back also.

Customer service was great and staff were very helpful. It gave modern coffee shop vibes with plenty of seating options.

What a great find! I was invited here for a meeting and I'm so glad I was introduced. I've driven by this plaza a million times and have never noticed this cute coffee shop tucked inside. You have to plan for if you want a seat as it gets busy and it was 9 am. The lady I met said she arrived around 8:30 and barely got the seat we had! I ordered a ginger snap latte which is a seasonal drink and it was made to perfection! Of course I tweeked it as I added extra espresso and halfed the milk, but the flavor of the actual coffee was amazing! I should've ordered it black because I know I would've been in heaven. The only downside is they only serve one size so if you're wanting larger you're going to have to suck it up and order two drinks. Needless to say I will be back and can not wait to try the honey lavender latte I saw on the menu. Also keep in mind parking is behind the building and it fills up!

The few times I've been here have always been a good experience! I'm waiting to give the 5th star until I try more of their menu. (Actually I just changed it to 5!) The bathroom is stocked with take as you need community items and that for me says a lot. This time I tried the sakura matcha latte! I'm so glad they expanded here space. Even with the expansion sometimes it's still hard to find a seat because it's often so busy! Which is a great problem to have . A huge bonus is they have a parking lot behind the building. The baristas are friendly and there are good options that include pastries and also burritos which I'm so grateful for because I often leave the house and forget to bring lunch with me! The ambiance in here is bright, cheerful, and calm which I love and there is a ton of natural lighting. I can't wait to try more items in the menu and add Blue Mind to my regular rotation of coffee shops!

Stopped by on a chilly Saturday morning, and there were a number of customers who had the same idea. Seems to be a popular place, and I can see why. I had the gingersnap latte, and I must say that it was one of the better ones that I've had. The baristas take their time on your coffee, so it will take longer to get your drink than at a chain - but it's worth the wait. Highly recommended

I love their coffee! I go out of my way to buy their coffee to bring home. The whole store is so welcoming and the service is always great! And the baked goods are delicious!

Wonderful coffee shop! The best pumpkin spice latte I've had in Indy so far. I love that the pumpkin syrup is house made. The coffee flavor was able to shine through with the perfect amount of sweetness. Lots of tables to study at with ample sunlight. Will definitely be coming back!

What a cute little coffee shop! Clean and inviting. The coffee shop is in walking distance and I look forward to coming back and trying some of the food/snack items. We only got coffee this round. I tried the Honeycomb Latte. It was beautifully crafted by the sweet barista. She was patient and answered our questions and they are fine with substituting oat milk for dairy milk options. It wasn't overly sweet but you could taste the honey which made it wonderful. I look forward to trying more this year!

Blue Mind is an excellent coffee shop in Indianapolis. The coffee is excellent, I've had multiple espressos, a beautiful latte, and a drip coffee; all have exceeded my expectation. Their Bakery leaves something to desire on some days, cold sandwiches in a cooler and doughnuts on Monday, croissants and other classics seem fresh every day. I've enjoy both a croissant and a doughnut, a bit pricey but still good. They seem to have a large prep space in the back, would be exiting to see fresh made sandwiches or other more hearty snacks for those multi-hour work sessions at the coffee shop. Most of the Baristas I've interacted with have been pleasant and extremely competent. Most take great pride in their coffee, and go above and beyond, putting the coffee before anything else. Dish tubs can get full quick and pile up though. The space they inhabit is a star of the show. Tall ceilings, two spacious rooms with multiple bathrooms, comfortable couches and tasteful furniture for lounging, working, or chatting. A well placed Sonos sound system does wonders for the ambience, acoustics are great as well with the two separated rooms. No loud conversation on one side interrupts focus on the other side. Stopped by this morning for a Togo coffee and realized I had a $5 off reward, which prompted me to write a great review!

I love this place! My favorite drink is the Ubé Latte, it's delicious! I took my roommate here once and now she goes all the time, makes me so happy. There's lots of seating but they are very popular sometimes so if you want to find a place to sit for multiple people, you might have to get there pretty early or after the lunch rush. They're always quick and answer all my questions. Their croissants and breakfast burritos are also amazing!

A little sanctuary on 38th street with parking right behind the building! Such a welcomed addition to the MK neighborhood and 38th street corridor. Also, love that you can get Leviathan bakery treats here (maybe Sidedoor bagels will be next!?) I'm looking forward to seeing the expanded seating in 2024--I'm glad this business is thriving!

It's so comfortable in here. I stopped by when they were hosting a pop-up and tried their pandan latte. The coffee had a nice nutty flavor to it. They have a wall of bagged coffee varieties and other merch. The aesthetics of this place is reason alone to come check them out. The interior is minimal and calming. The employees were really friendly and there was plenty of parking in the back too.

I just had my second visit to Blue Mind this past weekend for the Pandan party and thoroughly enjoyed the experience. I love seeing the energy they are bringing to the 38th St. corridor, and ripple affects that I'm certain it will inspire in this strip. You can find their roasted beans around town, so it was fun to hear when they were opening the shop of their own. The space is somewhat tight, but gets the job done and has been quite bustling. The last two times I have visited. Parking can be found around the corner and in the back lot. I appreciate that they carry fellow local businesses like Leviathan pastries and Simplicity Juice. During the Pandan party, I enjoyed their Pandan cappuccino and picked up an assortment of treats from the guest businesses. Now, if only they had Mochi donuts here all the time So glad to see this new coffee shop thriving and look forward to future visits.

Great ambiance! Because of the hours I haven't been in until a few weeks ago. Super cozy and cute interior, great pastries (I believe from leviathan?), and good coffee. There was a bit of a morning rush so the barista seemed a bit flustered, but she was very friendly.

Coffee was delicious and the vibes were immaculate. We got drip coffees. They have oat milk (my preference is almond but they only have oat and soy!). They have pastries up front but the star of the show was a delicious savory pastry with roasted harvest vegetables wrapped around a decadent pastry. Would go back just for that and to try other pastries. It was packed around noon on a Saturday, quick service but all seats were full. Will be back!

I finally got my hands on Blue Mind Coffee and I was not disappointed. The environment was bright and calm when you walk in and the service is cool. They were able to provide information regarding their lattes and coffees. The latte that I got was warm and yummy. I really loved the toiletries they have in the bathroom for those in need. If you stop by to work I would plan to get there early because it gets super busy and seating is challenging.

I am not want to ever complain, but I decided to spend my hard money to take my mind off of a few things, and I went in on a Saturday morning this morning of august 23,2025, i'm just gonna be straight up and honest it's like if you have any type of brown skin, you don't get treated the same as others in there and I seen and felt it off bat. I am very aware of how others treat other people versus myself and vice versa so when I went in there this morning, the service was dry with me & when they took other people's orders who had way lighter skin than me its obvious they were nicer to them. I'm not wanting to tear down the business, but at the same time we still live in a time of potential racism. im a realist and i just thought id let the black community or anyone with brown or darker skin know to avoid this place as you definitely will feel exactly what I'm talking about. also the guests who have also purchased coffee and treats and sandwiches of that sort or whatever the case may be they'll also stare at you like you don't belong there and I noticed that as well. The drinks and the food are good in my opinion, but the service in the way that you are treated is definitely something to look out for. I hope whoever reads this understands, because everyone deserves same amount of respect and good service.

After running a few errands I wanted an almond croissant soooooo bad! I stop in and was given the unfortunate news that they were all gone! i LOVE their almond croissants. This coffee shop is so cute and trendy and clean! There were quite a few people in there just chit chatting and sipping! The staff in here is always sooo friendly, warm & welcoming! Though i didn't get my item i have NOTHING bad to say! I love this place I'll try again when i get back in town! See you all soon!

The space is bright and inviting and loved that they had a private parking lot in the back. I enjoyed a seasonal butterscotch latte with house made butterscotch sauce and it was super smooth. My husband enjoyed a cup of their drip coffee. I am happy I got to check the space out! Highly recommend if you're in the area.

Blue Mind is another good time espresso hit for Indianapolis, easier to park than downtown spots, and offering more variety of Java brews, tonic too! I had to try their tonic type coffee tincture since an all time favorite drink for me is from Zion in Peoria, got me started with tonics, their winter menu showcasing a rhubarb syrup is incredible. I received my Solstice Tonic from the excellent gentleman holding down the bar, saw it wasn't quite mixed after a minute, fruit all settled on the bottom. Gave a quick swirl but only tasted average, not quite what I wanted or grew into which was probably no fault on them since Zion put my expectations well above reasonable for tonics in general. Right I'll stop yapping about an Illinois coffee shop! Blue Mind did blow my mind with my second order, the Ube Latte. Finely balanced purple roots and that weird color resulted in a big win for taste buds, drank it way too quickly motivated by a well designed space, generous table options, and music not too loud. If I wasn't way up in Lafayette, I would be checking out the Asian sweet potato drink here frequently!

Great Latte!! probably my second fave in the second next to Hubbard and Craven, the atmosphere is very calming and island inspired, feels like vacation. And there plenty of workspaces. Great little spot on 38th for coffee

Blue Mind Coffee Roasting has been a consistent favorite local roaster of mine selling around the city, and it's incredible to see them open their first cafe concept! The service I've experienced has been quick, personable, and top-notch. I loved the Oat Miel latte I ordered last time - a little natural sweetness added with honey and cinnamon without being overly sweet. I visited on a Friday morning to work remotely and there was a good mix of people working and locals from the neighborhood enjoying the space with friends. Even though it was full, the wifi worked well for me. Their password is clearly posted on the wall in case you need it. Pro tip: There is a big parking lot in the back as well as spots on the side, so parking is a breeze!

My latte was delicious! There is lots of seating, which I always appreciate. I felt like the service was friendly and fast. The bathrooms are clean and there are two gender-neutral ones. I will definitely be back to try other latte flavors, and relax in this space!

I think this place is a gem on 38th St! I like the decor inside, and the overall vibe was relaxing. I can see why people would want to work from here. I ordered an iced honeycomb latte. I enjoyed the latte; I did think the lavender was a little too forward for a honey latte, but I did enjoy the floral burst. Most of all, I loved the coffee's flavor. It was bold and worked well in the latte. It really set it above the average latte. Overall, the latte was very good; I do think it may be a touch expensive when there are so many other coffee shops in the city. However, if you are in the 38th St area, you have to try it!

You've likely had Bluemind's brew at many local Indy coffee shops and now they have a brick and mortar! Located off 38th and college Ave, a rare find with dedicated parking in the back! The space is small if you were looking to get a table, but the staff is super friendly and efficient so they can have you on the go quickly! No up charges for milk alternatives! And the pastries from Levanthian Bakehouse are To. Die. For!

Ordered an iced mocha and espresso banana milk drink. mocha was gr8! Banana milk latte was delicious with what seemed like homemade banana milk with actual chunks of banana. Only downside was the non dairy cold foam was a little weird. Could use a space for people to wait for togo drinks, was a little cramped in that area. Great quality and fun drinks!

I love Blue Mind so much!! The owners are the kindest people, the drinks always taste good, and the space is beautiful + perfect for those who work remote. I love the amount of natural light the shop gets. Blue Mind also listens to community feedback! They expanded their shop into the space next door to accommodate more people and did such a beautiful job with the expanded space, even adding a private room for meetings and they also expanded their hours to be open until 3pm after community feedback. Also, check out the bathrooms. It'll make you love Blue Mind even more.

This was a nice, cute coffee shop! The aesthetic was very cozy, and though it was tiny, there was plenty of places to sit. The baristas were super nice and very accommodating. We didn't know they closed at 1 and they told us very nicely and sent us home with free drip coffee!!! I got the Taylor Swift inspired coffee and my friend got the cappuccino. They were good and very reasonably priced. There is parking behind the store and free street parking that's great too! 5 stars

The vanilla latte with oat milk struck a nice balance of sweetness while still allowing the full flavor of the coffee to come through. The butterscotch latte didn't top my local favorite, but was still good. The aesthetic of the café made for a cozy experience. It's large and airy with plenty of seating. My only complaint is that it is expensive and service is on the slower side. I'd recommend coming here to enjoy a leisurely morning.

What a yummy new place in a location that needs some coffee shop action! Blue Mind coffee has always been a local favorite, so having a place to gather and have crafted beverages based on Blue Mind is wonderful! The pastries all looked amazing! I tried the breakfast potato handpie, and the name doesn't really do it justice, it had some cheese and bacon and other stuff to make it a full meal wrapped up in a flaky pastry pocket! There are several tables inside and when I was there around half had people sitting in them. They appeared to be setting up outdoor seating. I hope that turns out because I love good outdoor seating, but on 38th street? It appears that there is parking to the north and west of the building. And, if that's not available plenty of street parking in the neighborhood. I walked there, so I wasn't as aware as I could be! I plan to stop here in the morning before work when I can!

I was so excited to see Blue Mind opened up a coffee shop! I've had their coffee before and love it, so I was excited to try their lattes. We ordered an iced latte with oat milk and a cappuccino (hot) with whole milk. Both were delicious. The space is inviting and clean with several tables for seating. The staff were super friendly. Will definitely be back!

This place is the bees knees. Easy parking, friendly baristas, beautiful space, and the coffee is absolutely delicious. My husband got so excited that he bought 4 different coffees so we could try them all (regular, latte, cappuccino, and pumpkin spice). Loved them all and wish we could stop in every day!

So amazing having a coffee shop in the neighborhood, best iced americano around. My friends and I come here all the time to catch up and do our Bible study

The best coffee roaster in the city and now they have their own storefront! Amazing owners and staff, delicious pastries and a quiet space to work with lots of natural light. They recently expanded, so don't miss the opportunity to check this place out!

Amazing coffee and local spot. Must visit spot in Indy for craft espresso drinks. Cozy spot.

I work remote in a local coffee shop nearly everyday, as well as when I travel which is extensively, including Europe. Blue Mind is the best. From the warmth of the owner and the staff to the ambiance to the excellent products. It amazes me how busy they get and how quickly they move people through the line without sacrificing quality. A must!