Granville Island Tea Company Ltd

BIG selection of teas! The owner was very helpful and very friendly to our little ones. Refill for your drink is only 2.50$ (you just need to show your receipt OR give a big smile, as the owner said). Would definitely come back to try and grab some loose leaf next time! Highly recommend!

This is the first time I try the tea there. I like it. The price is reasonable. The staff are nice and friendly. Maybe, I can get some tea home next time. It locates between the pie shop and the fresh fruits stands. If you only go to the food court, you may miss it. There are also so many local artists pop up booths in this area.

Hello, I would like to start by saying that I truly appreciate your store. For over 15 years, it has been my go-to place for tea. The prices and the quality have consistently been excellent, and I have been a frequent customer because of that. However, I’ve recently been feeling uncomfortable during some of my visits. On one occasion near closing time, I was assisted by Alex. When I returned about a month later, he again helped me, but this time he asked for my contact information and where I live. I felt this was unnecessary and it made me uncomfortable. During my first interaction, I brushed off my instincts and assumed he was just being friendly to ensure I had a good experience, but the second encounter crossed a line for me. More recently, I’ve been helped by Lars a few times, and my experiences have felt similar. I come into the store simply to purchase tea and occasionally chat about tea. Being addressed as “Honey” and hearing comments like “I’ve been waiting for you” or “See you next time, Honey” makes me uncomfortable. During my first interaction with him, he also gave me a 50g sample of Premium Milk Oolong, which surprised me given that 100g costs nearly $40. While I appreciate generosity, the overall tone of the interaction did not feel appropriate to me. I’m not sure whether other customers have had similar experiences or if this reflects a new approach to customer service. However, I feel uneasy and concerned about visiting the store under these circumstances. I would like to continue shopping there and would appreciate knowing when these individuals are not working so I can feel comfortable during my visits. Since I live close by. I typically visit Granville island biweekly or monthly to keep my tea and other produce supply fresh. In the past, customer service has consistently exceeded my expectations. Staff members such as Newton, Selah, Scott, Victoria, Meth, Gigi, Yuta, and Minu have always been professional and helpful. Even Stu, despite some hearing difficulties, provided great service. I do feel that some of the newer staff lack tea knowledge and customer service etiquette. For personal reasons and safety, I would prefer to remain anonymous. Thank you for your time and supplying great tea to us at a great price. CC

Had some yummy samples, bought a cup of wellness tea they prepared while we watched and then bought some bags of loose tea. Wonderful smell and great service too

In a word WOW🌟🌟🌟🌟🌟The Granville Island 🫖 Company is Very Lucky 🍀 to have Lars😊His enthusiasm and professionalism was the BEST!! We walked away knowing more about 🫖 because of Lars😊The Experience was the highlight of Our visit to Vancouver for sure!! Cant wait to visit again 🫶🏻

First time here, brought here by my cousin. We got the iced chai tea. I was very happy that it was made on the spot. I’m lactose intolerant & they had a variety of soy, almond, and oat milk to make the iced Chai tea with. They produce their own spice paste that is mixed with the freshly brewed tea. We had the option of adding ginger and pepper to it and you can ask them to make it extra spicy. I also had the tea made with half of the sugar. Here are the things I would’ve changed if I had known. I would ask for my tea to steep a little longer as I like a strong black tea. Extra spicy (ginger & cayenne pepper) didn’t taste that much spicier than the original mix so if you like strong spices I would ask to have more. Refreshing drink on a hot day

Me and my best friend has been the loyal customers for 5 years for masala chai, especially winter, it is our ritual to go get masala chai every week from Granville island, it’s our cute tradition : yet lately something has been changed. No body has noticed that I was at the cashier to order, so I had to go .. there were more than two times that masala chai didn’t taste anything as we used to love so so much. Stu still makes the masala chai that we know of. We had to give up getting our favorite cup of tea when we see people ignore us or not making the masala chai well. We wonder if the recipe has changed considerably otherwise there is no explanation for tasteless chai. Or the tea leaves that they use has been changed to others, we wonder. We really hope someone who is in charge of the store will get back to maintain the same quality as it used to be, otherwise very unfortunately we are getting something else from somewhere else….

I usually do not do reviews. This is a mixed review as I visited my favorite tea shop after I visited it in summer 2023 and It was surprisingly very disappointing experience. Has the ownership changed hands? or did I choose to go on a wrong day? I am so confused as to why the service has changed so much? Something was very wrong! 5 Stars for Experience in 2023 My 1st visit to the tea store was in summer 2023 with my friends when I was visiting my sister in Vancouver. Despite it being a very busy day and people waiting in line to be served Iced Tea, the team went above and beyond to ensure all of us left the store with a smile and they did make sure we would come back. I should have given 5 or even 10 stars because they were very customer oriented and took time explaining and understanding our taste profile before suggesting different teas. My girl friend did take a few pictures of the tea shop and we just want to Thank Minu, Meth, Gigi, TM and the other Japanese girl who worked on the tea bar but we couldn't find her name on any picture. Sorry about that. What touched us most was that they made sure to greet each and every customer and ask how they were doing. They sure did change us from coffee consumers to tea consumers and I bought Christmas Gifts well in advance thanks to them. They let us smell so many types of teas and we ended up spending way over our budget. Which we do not regret since it was a real experience and to say from my visit to Van the tea shop experience was one of the best. All of us wanted the Double Cream Earl Grey and the Peach Apricot Black tea (My Favorites to date) and they did not have enough in store so TM went to the stock room to get us the Tea and we were all offered tea on the house to have while he brought back the tea and we kept smelling other teas and kept on buying more. They recommended a Peach Apricot Iced Chai and wow it was Amazing on that Hot Summer Day. Cold, creamy and rich! It was sad to hear that they did not have it anymore for this summer. After going back to Scotland even though we have many tea shops in Scotland . I got my sister to buy and send me tea through because our little girl gang started to enjoy Granville Island Tea so much. 0 Stars for Experience in 2025 I visited the store a few weeks back and seems like a lot has changed. The staff was not very friendly and seems like they expected us to know about the tea and our questions were not answered properly. Juan in particular gave me the attitude that "if you do not like it do not buy it" On the other hand Newton said that Green Tea has more caffeine than black tea. Seems like they did not know about the products they are selling because Meth suggested trying to switch from coffee to a strong Assam PF and gradually going lighter would work best for us and from my reading oxidizing in black tea does contributes to higher caffeine levels in black tea than green tea . I wanted to confirm because Matcha is very high and Newton did confirm all green teas have more Caffeine and Matcha has the most. To my greatest disappointment I was surprised that after smelling 3-4 types of Tea they said that I could not smell anymore. This too after I had purchased 2 types already. My Bill came up to $139 and they refused to accepts a $100 bill. When I wanted to pay by card Juan gave me the POS Terminal with the Tip option. Why would I want to Tip for such poor service? So I skipped. When I visited the previous time and we wanted to give them a tip for the outstanding service they refused the Tips for Loose Leaf so we gave them a Cash Tip. Honestly I was very sad and disappointed because the tea shop was one of the places we were excited to visit when we came this year. We have spent over a $1000 within the past year alone and you have just lost 5 loyal customers from Scotland. If the ownership has changed I would recommend they get a few tips from the previous owners. Hoping to find other recommendations from the tea community when I visit again in 2027/2028

I visited Granville Island on a particularly sunny day, so the refreshing fruit teas that Granville Island Tea Company kept on ice was a lifesaver. They had three blends to choose from: Black Iced Tea ($4), White Tea Lemonade ($4.50), and Fruit Iced Tea ($4). I originally wanted to try the lemonade, but I ended up going with the fruit iced tea because they were temporarily out. The fruit iced tea was particularly tart and refreshing, with notes of berries and hibiscus. They also offer refills for only $2, which is an excellent deal. Besides the iced teas, they also had a plethora tea blends that would make a lovely souvenir for the tea lover in your life.

Loved their iced tea! You can bring it back for a refill which is perfect as you walk around the cute shops and build up a thirst. Perfect way to stay hydrated.

A must-visit for tea enthusiasts. Located inside the bustling Granville Market, it offers an extensive variety of teas to explore. There isn't really much space for you to stand and enjoy your tea, but perfect for on the go. You can select a flavor and have them prepare a cup on the spot, or browse their pre-packed loose-leaf options. They also offer the option to pack specific flavors you choose. The tea baristas were knowledgeable and friendly, providing helpful recommendations and insights about their selections. The cups of tea we ordered were high quality and had distinct, rich flavors that really stood out. Whether you're a tea connoisseur or just looking for a warm drink while exploring the market, Granville Island Tea Company is well worth a stop.

Terrific masala chai latte to wander the market with! Excellent service and warm friendly tea bar staff. Highlight recommend!

Really nice tea shop in the midst of the market, so many options for tea lovers! Had the chai latte as part of our food tour and it was buttery and smooth. Came back to get some more and the workers were very patient and nice. Their iced tea and lemonades are very popular and had the white tea lemonade which was different but with a good tartness.

Delicious tea! I bought a few bags of tea since my family loves tea as well. They have the counter where you can sample the teas for free. You can also see the employees in the back packaging the tea. My favorite teas were the toffee popcorn and the chai tea. The chai tea is powder base and you have to use it with black teas popcorn toffee tea gas actual popcorn inside and it smells really good, it's smooth and silky. Chai tea is very flavorful and all the spices go well together. Since it's powder based it already has sugar and powder milk. It's. Nice little place at the market and a great pit stop if you're doing some shopping.

An absolute must try!! I had the matcha chai latte, it was fresh, spicy but sweet with matcha and caffeinated! So smooth and delicious, I highly recommend! Service was quick!

Best masala chai I've ever had! I ordered mine "with the works", and it was the perfect amount of complex flavor and spice. Most chais in North America are too bland for my taste but not here. Granville Island Market has so many cute, tasty shops, and this was the highlight for me. And Stu (in the photo) was the kindest (excellent service)!

Thirst: White Tea Lemonade $3.00 white tea based refreshing, contains caffeine personally a sweet taste Fruit Iced Tea $3.00 unsweetened caffeine free no sweet taste, but likely healthier personally i prefer the white tea lemonade over a fruit ice tea. given it was a nice hot day, the lemonade was definitely refreshing I recommend this location if you are looking for a refreshing cold drinks on a hot day.

This is a coffee and tea shop located inside Granville Public Market. They specialize in various brewed teas and coffees. Their menu is quite extensive and they have so many options outside of the standard brews. I ordered the matcha chai latte with oak milk. It was delicious! The large size was only 50 cents more. It was the perfect balance of sweet from the matcha and spice from the chai. I would definitely come back here for matcha chai!

Taste like lemonade from any supermarket. Did not taste the white tea at all. Fast service

Every time I'm in Vancouver I have to stop in and get some tea to take home. I also love their Wellness tea which is delicious and makes me feel so good. Love it!

Amazing chai tea- perfect blend of sweetness and aroma - highly recommend. We got a large to share for me and my husband it was perfect

While visiting the Public Market I thought of trying this new take on lemonade with White tea base. It is already prepared and you cannot adjust the sugar. Nevertheless, upon trying this white tea base lemonade I was able to tell any difference in the taste than the regular lemonade, I couldn't tell apart if there was any white tea or not. And sugar was surely on the higher side. So I'm just a bit unsure about my recommendation. Maybe you should try their actual tea and not these pre made drinks. They seem to boast with pride that they'll remake your tea if it's not to your satisfaction.

Seriously understaffed. Waited at the counter for a few minutes ready to pay. No acknowledgement from the two on staff had me feeling invisible so I left. Was it my Kraken hat?

First, be sure to try their chai tea sample. It's incredibly delicious. You can also buy it for $5 a cup. If you are a tea drinker, you have found a very happy place right here in this corner. Other than the chai, several other teas are available for test. Take a look at the wall of tea tins and consider what you may want to try next. There's a bin with packets of tea sold at a $5 flat rate. It's a great starting point to get multiple flavors. I have purchased multiple fruits and vanilla green teas and I can genuinely say they are delicious - delicately flavored with wonderful scents. Passion fruit, mango, and vanilla green teas are amongst my favorites. Have a conversation with the staff to learn the many teas they have. It's great fun.

From now on until forever I'll make sure to stop by here for tea! I read the masala chai is to die for, although I love chai, when it comes to loose leaf teas I want something extra. I had a great time talking to Mathew and he walked me through some of their more popular teas and how he likes to drink them. He was so friendly and helpful. Granville Island Tea Company is listed as a must stop location so I was determined to get something and meet the people who make this an iconic stop. The Rose Black tea immediately caught my attention. I've had a rose green tea before and really liked it but this one is 100 xs better!! The Rose adds a beautiful floral sort of fruity taste to the harsher black tea and the little rose petals are very pretty! The aroma alone is very strong. On the bag it's suggested to steep for 2-3 min and I normally would do a shorter steep for a black tea, but you'll really like the taste of this one darker.

They had tasters which was so smart to sell their product. Chai tea was amazing. Their prices were at a good rate too!

Love the Graville Island public market so much!!! Lee's Donuts is an iconic donut shop here and there is always a line infront of the shop. They have been serving delicious, handmade, quality, classic donuts from scratch since 1979. On their website, they say the Honey dip is their favorite and Seth Rogan's favourite is Jelly filled. I was there late and because their donuts are hand made fresh in small batches I only get one with sugar and one with matcha sugar. And they are delicious!!!!!!!event the matcha donut is not warm anymore ,their flavor and fragrance are distinctive and well-balanced. they are sweet but not cloying and the donut is so soft!!!!! Just love it!!

It was cold and windy outside and my wife and I really wanted something hot to hold and drink. Luckily, we found Granville Island Tea Company and they had a great assortment of tea for sale and for sale by the cup. We were having a difficult time trying to figure out what flavor we wanted to order. I ended up ordering the Lychee Jasmine Green Tea and my wife ordered the Earl Grey. My lychee jasmine only had a small hint of lychee which was disappointing and the my wife complained the earl grey taste was not strong and bold enough. They did however provide tremendous customer service and we received 20% off our order for the day because it was Family Day holiday in Vancouver. Maybe we just didn't order the right tea as I would like to give it another try if and when I go back to Vancouver.

Great selection of teas, and it too my some time to choose. I guess that's why it's called Granville Island Tea Company. Cute little place. It's located on Granville Island, and near all the little boutique stores and eateries. It's a pretty awesome place to check out. They didn't have iced tea readily available, but the barista was able to do a fresh brew and put it on ice for me. I had the passion iced tea. Friendly and quick service. Great addition to the market area. I wish I had purchased some tea bags to take home. Oh well, my next visit to Vancouver!

I love tea places like these that have such a huge variety of loose leaf teas. There really isn't any in the area I live in so of course I must indulge my love of tea taste buds. It's located inside Granville Public Market. The staff are really friendly. I was feeling overwhelmed looking at the menu but decided to settle on one of the Chai teas, yes you heard me there are a variety of chai teas. I was in tea heaven! It also is super budget friendly, so I wanted to keep making rounds and keep coming back but tea doesn't cool down that fast and my tongue is made of a lot of feeling nerves so chugging tea isn't a reality.

I myself am more of a coffee person, but this shop was definitely my "cup of tea"! Choose some loose-leaf tea from their endless options along the back wall or grab made-to-order hot and cold drinks to enjoy while roaming the Market. The variety is endless from several flavors of green tea, black tea, herbal tea, etc. The list goes on and on. What made our visit here the most memorable was the outstanding customer service. I believe Scott helped us and he was great - super knowledgeable when asked about specific types of tea down to their distinct flavors and characteristics. He even gladly took the time to steep a sample of the Lychee Jasmine tea for three of us to try. It was delicate, providing an even balance between fruity and jasmine flavors. So good, we bought an 100 gram bag (that's about 40 cups of tea)! I also ordered an iced Lychee Mango tea to go - refreshing with a natural sweetness. Couldn't be happier to have found this shop in the hustle and bustle of the market. Something about its ambiance was so calming. This is a definite must for tea lovers, although given the selection, I'm sure that even those who don't drink tea on a normal basis could find flavors to fit their preferences. The only regret I have is that I didn't buy nearly enough tea to bring home with me until my next trip to Vancouver!

Absolutely paradise for a tea lover! Their space is pretty small and can get packed but the staff are very helpful and offer great suggestions based on your preferences. I like that i can get varying quantities: larger for my everyday teas and loads of smaller flavors I'm trying out! I'll definitely be back for more!

Lovely little tea company on Granville Island!! I had a great experience shopping at this tea stand. First of all, high-tea and tea time in general are a big part of Canadian culture, so if you're visiting Vancouver, you should definitely partake :) This little shop in the Granville market has TONS of tea options to chose from. It's a little overwhelming, but the staff are friendly and helpful. My favorite part was the tastings-- I tried the chai masala tea, and oh buddy! it was delicious!! Coming from an Indian person, let me tell you, this tasted very authentic and delicious. They have little packages of black tea with the chai masala mix for $10, or just the chai masala mix for $5. I opted for just the chai masala mix and I plan to use my own black tea at home. Overall, a very adorable and legit tea shop that is a must try for any tea lovers! Cheers!

No ordinary cup of tea. Hundreds of choices. I wanted a hot chai. Add ginger or cayenne. Milk frothed, tea steeped, spices added and blended. The spices were delightful. The baristas were pleasant. Great experience. I'll come back the next time I'm in Vancouver. I love a good tea bar.

I love tea and coffee... probably this is one of the best place in lower mainland to get fresh tea leave :). My favourite so far: UVA Ceylon Fine Cut- I was looking for tea leaves that goes well with milk tea, and one of the sales person recommended me this! I then made a milk tea with this tea leave (just brew the tea for few minutes then add milk), and it was amazing.. :) Gives me this elegant feeling.. Milk oolong - It was my first time to see Milk Oolong so decided to try it out! They have premium milk oolong as well but that was sold out so I tried the regular one. I drank it straight..and it was really good! It really had this "milky" sort of feeling to it but very flavourful at the same time. I shall try the premium milk oolong next time.

What a storefront! Reminds me of the boxes of wands stacked upon each other inside of Ollivander's at Universal Studios Harry Potter. Lots of samples out for free tasting as well! One of the ones that really pleased my palate was the Masala chai ... it was soooo good that we bought their mix to take home with us! Service was prompt and easy, what a wonderful little joint inside the Granville Island Public Market!

Any tea lover must stop by Granville Island Tea Company. Their ridiculous selection rivals any specialty shop (like an Allen Iverson crossover was just superior to everyone else's). They serve both cold and hot teas and even have designated cash registers, for each one. I chose the Masala Chai, and what makes theirs unique is that they mix black tea, milk, spices, and sugar into a Vita Mix. (Wut.) For a few Canadian dollars, I indulged in a fantastic drink. I thought the service seemed a bit slow, but I guess one can't rush perfection. (Haha.) Check it out for yourself!

Visiting the market today and came across this tea stand where the tea was flying of the ice. The red one caught my eye and when I saw the fruit inside I had to try one. The tea was lightly sweetened and there is light syrup for you to sweeten to your taste. The serving size was good and the price was reasonable. Delicious tea to quench my palate.

I came, I saw, I drank masala chai. I came here because of all the rave reviews for the masala chai. When I ordered the counter guy asked if I wanted it with cayenne. He said that if I liked it a little spicy - which I do - that I would like it. Well, I take full credit it for that mistake. It was okay but just too much cayenne. When I went back for a lid, I noticed that they offer free samples from a dispenser and I tried the regular version. I definitely preferred it. In retrospect I think it would have been ideal at half the amount of the usual cayenne. In the regular version I did notice some interesting spices. (The cayenne version kind of obliterated them.) The husband's white tea lemonade only tasted like lemonade. He reported that it was just okay. Vancouver Chai Rankings 1) Cocoa West Chocolatiers (chocolate chai), Bowen Island 2) Granville Tea Co, Granville Island 3) Pappa Roti (karak - similar to chai), West End 4) Bel Cafe (chocolate chai), Downtown

As a house full of snobby tea drinkers we worship Granville island Tea Co. My mom went to the shop sometime in 2013 and we have been ordering online ever since. Even during the pandemic we have had no issues getting our quarterly purchases (no issues with cross border post) or had any issues with something being out of stock. My partner is a reformed coffee drinker and likes his tea a little darker so Malty Breakfast is our go to. We usually get one or two other types to try something new. A recent favorite is Smokey Afternoon. They have always been courteous via email and have good recommendations. My partner says "it's good, buy it".

Granville Island Tea Company inside Granville Island Public Market is an excellent place if you want to grab a cup of tea or get some loose leaf tea. The only issue maybe the huge selection they carries. But there is always a perfect tea for every occasion and to suit your mood. There are some sampling cans (over 40 different ones!) for your to smell some of the tea even before you get to the counter. Price is reasonable, consider it is a really touristy area. Highly recommend if you are a tea drinker while you visiting the Market!

The matcha chai here is amazing!!! Order this from the tea bar!!! The flavors are really tasty and it's perfect for a cold day! This place is one of my favorite tea places and is inside Granville Island's public market. They have so many different kinds of tea here! Never heard of a certain flavor and are curious about what it smells like? They've got bottles on the side with labels that you can open and smell! They also have pre-packaged teas for $4 that you can look through to buy. The staff are friendly and very helpful!

Best cup of Chai EVER! And super sweet vendors!! Thank you for a nice conversation! When a cup of tea is so much more than just a cup!!

As my family and I were exploring the Granville Island Market, we passed by this tea shop and came to a complete halt when we smelt the tea as we walked by. The aroma of the different teas was so fragrant that I knew this place was the real deal for loose tea lovers! Not knowing anything about this place, I checked Yelp and, as you can see, everyone has had positive things to say about this place. Not knowing when I'd find good quality tea like this, I ordered some for myself and for family members back home. Our favorite so far is the Rose Marzipan! Simply delicious. They also give samples of their Masala Chai tea which was also really good. Have a cup or two!

Granville is such a wonderful tea company and I loved shopping here. The staff were very helpful in finding the right tea for me as I wanted to get a variety of them as a surprise for my wife. I got to smell as many as I wanted and I got four to take home. The chocolate black tea was especially delicious as was the floral French black tea blend. We'd definitely stop here again and it's a go-to if you love tea and are in the area!

was strolling thru the market and chanced upon this stall inside... presentation was superb! place looked like a cross between a east/west tea shop. looked more like an alchemy of tea mixes... they had a masala chai tea sampler and being a lover of chai tea, i decided why not! first, the aroma...it was very fragrant and the colours looked goood. next the first sip after letting the tea settle...wow! very fragrant and full of flavour! it tasted like tea served at an indian banquet hall! it wouldve been perfect if there were more masala and other indian spices to give it a stronger flavour. but still, it was very very good despite it being sold in a non indian store or establishment. 4 stars...woudlve been 5 but i think they should make the masala spices stronger to capture that pure south asian experience.

Such good tea spoiled by such comatose service. If you have the time to watch four staff serve two customers as if they really don't care to be there, then enjoy! Cause the tea is very good. If you can get at it...lol Best of luck.

Huge selection of teas to choose from with friendly staff! This gem made my visit to Granville Island so much better. I can't emphasize how friendly the service was. The staff who assisted me in taking home some souvenirs was more than helpful! I was able to take some fresh bags loose leaf and matcha.

Every time I visit Granville Island, I ALWAYS have to get an Ice Black Tea! It's perfect if you're looking for a drink that is not sweet and will cool you down during the summer heat!

Granville Island Tea Company is a wonderful little tea shop within the lively and vibrant Granville Public Market. I ended up leaving here with a bag of green tea and another of pu-erh and have found both to be absolutely delightful to drink. I like the look of the shop with boxes of loose leaf teas lined across a giant shelf across the back wall. The worker would have to climb up a sliding ladder just to bring the box of tea down. This shop also places some leaves out in containers for those wanting to smell their scents before deciding what to get. The workers here are very polite, friendly, and helpful, guiding me through their extensive selection of quality teas and answering all my questions regarding differences between teas. For those who love tea, Granville Island Tea Company is a definite stop to make in this market!

Not only do they have a towering library of loose-leaf tea to browse through in the back, but they also have an assortment of 'specialty drinks' that you can order in either a 16 or 12oz at various prices. The Masala Chai was recommended by the worker, but the *Matcha Chai* was the most enticing selection for me since matcha and chai are some of the top things that make me all giddy and fuzzy on the inside. I requested to have it in a 12oz and with almond milk for an extra $0.50 ($4.25). It comes with a heavy helping of chai powder sprinkled on top. Drink itself was extremely aromatic with a definite earthy matcha essence. As for taste, the chai definitely overwhelmed but in a more subdued manner. That fuzzy feeling was very much welcomed though. Worth checking out!

My favourite chai tea latte is here. They blend real ginger juice and masalas spice in front of you. The smells of it is really awesome. Ordering here for a cup of it is the must when I come. Best of best chai tea latte!

My poor Mom was under the weather and we stopped here to get a hot cup of tea. I am a tea fanatic and love the huge assortment of offerings which you can buy by the cup or in loose leaf form. We opted for a simple hot cup of green tea because she wanted something to warm her sore throat on a chilly Vancouver day. Service was friendly and I love that they were happy to sample the different varietals. If you're a lover of a good book paired with the perfect cup of freshly steeped tea, this will be your happy place. Get the Chai, it's amazing!

For whatever reason, I have really been into chai tea lately. We were walking around the Market, I decided to stop at the Granville Island Tea Company, and an grab a cup. I grabbed their Chai Latte (with cayenne and ginger). It was perfect. Based on others' previous reviews, I think they have altered the amount of cayenne they place into the drink. I don't like too much spice, but I felt the cayenne was a perfect compliment to the spices in the base chai. Granville Island Tea Co. has a larger space inside the Market. Half of the space is a dedicated to purchase of loose leaf teas, while the other half is is the tea bar for grab-and-go drinks. I didn't notice any seating, but most everyone grabs tea and continues to wander around the market. They have so many selections of loose leaf teas, it could easily be overwhelming, but the staff will help you choose your favorite profile(s). If you just can't choose, they sell smaller "sample-size" bags which would brew 8-10 cups. A lot of people appeared to be mixing and matching their perfect blends into larger gift bags--which would be the perfect gift for any occasion. We were there the Friday before Thanksgiving, so the entire Market was a flutter with people seeking for gifts and necessities for the holiday.

Customer service was awful. The lady who helped me accepted my money, without sanitizing, she started preparing my drink. When I voiced my concerns, she was very arrogant and simply replied with "ok".

I arrived on Granville Island with a stomach full of dim sum. I had no room for donuts, artisan pepperoni sticks or local raspberries. But when offered a chai latte, I could not say no. As a member of the small tribe of coffee intolerant I have had a lot of chai lattes in my life. Most are forgettable, some are worse. Granville Island Tea Company was transcendent. This was the chai that angels sing about. I might be compelled to write a love song about this chai, it was that good. I could go on, but I think you're getting the point... What makes this chai different from every other you've sipped before? First off, butter. Second, a seriously great blend of black teas and spices. Next, it goes into a blender! (Don't ask questions, just get one!) Finally, fresh cayenne and ginger (you need both, trust me). All of this results in a chai with serious chew plus heat and creaminess and so much flavor. Chai enthusiasts, this masala's worth a pilgrimage!

It's hard to miss Granville Island Tea Company when walking around the market since you can smell the chai. I have a few friends that are huge tea fanatics so I figured it would be grab a few things here as gifts. Of course, there are a ton of selections, and the guy helping me out was very helpful. He explained all the different types of black tea, green, oolong, and even let me smell some of the teas. In the end, I went for an organic Assam that they also use for their own chai blend as well as a Formosa Oolong. The Assam has a very strong smell, and I can see why they use it for their chai. Just from the smell, you can already smell a little bit of the spiced quality chai teas are known for. The tea leaves are very fine though so I imagined my friend would have to use a tea bag to brew it haha. As for the Formosa Oolong, it is a tea that I'm very familiar with and I got it for myself just to compare. Brewed it in a tea ball for about 2-3 minutes, tried it and definitely digging it. Parents liked it as well and they actually used up about half of the bag already haha. I went and got the 100grams for each, exactly how it is priced on the menu. There's also loose leaf teas already packaged but I think they are bit higher. They are good for gifts though! You can also get their chai teas brewed on the spot. I would've tried it but I was still having a caffeine rush from the coffee that morning haha. Overall, price is a bit pricey for what I can get in the States, but the quality is definitely there, not to mention that they really know their stuff!