Patti W.
Yelp
I ordered delivery through Favor. The delivery was great--no concerns there. I would rate Favor 5 star for their part of this transaction. The runner called me directly from the restaurant to tell me one of the items wasn't available, and did I want to substitute something else? I dropped the item and in about 20 minutes I had my order. They even helped me rectify my billing when the unavailable item wasn't removed from my ticket, and as an additional courtesy extended me a delivery credit (even though there was no problem with the delivery in my opinion).
Now about the food. Look, I have eaten many times at Szechuan. It is supposed to be the best in town. But I think they have been resting on their laurels for a while now. I ordered my favorite Chinese comfort food order--Won Ton Soup, Shrimp Fried Rice, House Special Lo Mein. These are staples that should be warm and tasty coming from any Chinese kitchen.
Won Ton Soup: Broth is nice, but the won tons were mushy in the worst way. Barely edible. The crispy noodle packet rescued the day as it spilled forth noodle after delightfully crispy noodle. Not too greasy, not too salty.
Shrimp Fried Rice: Had those perfectly square cut up carrots and the little super green peas that tells me some part of this dish came pre-prepared. Not fresh. The shrimps were way below par--decent bite size but mushy and fishy. My dogs liked them! But then again, they like everything.
House Special Lo Mein: Not a damn thing special about this one. In fact, I could cook my own noodles at home better (and have in the past). Super big chunks of green onion, which I find unappealing (although, to be fair, maybe someone else doesn't). Not much in the way of the meat chunks, and the shrimps here were the same mushy barely edible ones in the fried rice. The bean sprouts were fresh and crisp (the only plus here). But let's talk about how much OIL was used to cook this dish. Well, let's not because it is most unappetizing.
For the entire order, the only seasoning I could detect was an overwhelming use of garlic. No chiles. No ginger. No sesame oil. I admit it was a Monday night, which most reputable restaurants aren't even operating on Monday. But they chose to open the doors, and they should have produced the kind of food they brag about in their menu and on the walls of the restaurant. All the awards their chef has gotten, who loves their food as best in the region. Any restaurant can have an off night. But I've experienced a decline in quality each time I order.
Next time I get a hankering for Chinese, I probably won't satisfy my craving at Szechuan.