V V.
Google
I am done with this butcher. I've been going to this butcher for 4 years and they've gotten worse and worse. The service is lousy, they are consistently out of product and the attitude is ridiculous. I have only continued to go because they are the only butcher my neighborhood, but I'd rather plan in advance and order meat elsewhere. Here are a few examples of what I have experienced
-Consistently overcharged. They weight meat at a price higher than the listed price. This has happened to me and my partner multiple times. Check your bill if you shop here
Attitude
-The attitude is ridiculous. When I correctly showed them they overcharged, they had no idea what to do. I had to offer solutions like maybe a refund or a free bulb of garlic
- I asked for 1 pound of chicken thighs to have the skin removed, and the older man huffed and puffed and said "fine I guess". I asked if there was a problem and he said "well you came in 5 minutes before closing. We packed up". I acknowledge I came in 5 minutes before closing, but if you can't do it, just be polite and say "I apologize but we only can offer services up to 6:30pm." Or, "I am happy to do it, but if you would like services next time, please time to come in a bit earlier." There is a way to communicate to customers.
General incompetence
- I asked for a whole chicken to be cut into its individual piece, for it to de-skined, and for the larger pieces, like the breast, to be cut into thirds for a curry and for the thigh and drum to be separated. I asked this well in advance of closing. When I tell you the commotion this caused. "This is a lot of work" "This is too difficult" "This is not possible". I don't understand what was so difficult about my request. You're supposed to be a full service butcher. They finally did it though, but not without a heavy dose of attitude on top of the incompetence.
If you're going to be a premium butcher, then provide a premium service. Personally after years of buying meat here, I'm done. I'd rather go vegetarian than deal with then again