Diana G.
Yelp
If I can give this business a negative star, I will. It's very seldom I give a review. Either the business will do really, super, good or super, super bad.
I paid for the 6 rental shoes ($4.25 a piece) when I made a reservation but when we got there, the lady said they don't have any more shoes to rent and even I paid in advance she said they don't give refunds. I said I needed to get refunded if I don't get the shoes. So, out of the blue, the lady went to the shelf and found some shoes that she gave me, although a couple of them are broken. When we want to exchange, another worker, a guy said they don't have any available. So I'm confused they said first there is no available, then they suddenly were able to produce them, now they don't have availability. So if you don't have available then refund my money but they refused. I felt this business stole my money. I think that is not right taking your money without an exchange of a product or service. Bad business!! If you can go to other places to bowl do that instead of here. This will be the last time I will go here. The SUPER WORST service ever. Business acting like this won't last as customers won't come back.