Yui I.
Google
Visited with my family at 6pm on Wednesday.
The quality of the food here was excellent, but unfortunately, the overall experience ended up being a little disappointing.
We ordered the beef and lamb as our mains. The flatbread and hummus we had as starters were served at a good pace, but the two mains and vegetables took quite a long time to arrive. As we had another appointment afterwards, we asked a woman who seemed to be the floor manager to check on our order. She told us it would take another 45 minutes to cook. If that was the case, we would have appreciated being informed when we first placed the order.
Surprisingly, the mains arrived less than five minutes after that conversation, but the beef was slightly cold — it seemed like it had been sitting out for a while after being cooked.
This visit was a special occasion for me, as I was meeting my family after a long time, and I had been looking forward to dining at this restaurant for months. That’s why this experience was quite disappointing.
Most of the staff were kind and friendly, and the quality of the food was truly high, so I sincerely hope the timing of the food service will improve in the future