LN-CC AC LTD

I’ve had no issues with this online store in the past but my recent experience has been very poor. Trousers arrived with stains. Contacted them immediately via their website contact form. No response. Contacted them via WhatsApp. They said they would escalate the matter but it’s now been a week with no response. 2nd order has not been dispatched despite the money taken over 1 week ago. I will update on any resolution. Update - over 2 weeks have passed - despite the message under this comment saying they have messaged me privately - I did not receive any such message from them. There has been no further contact from the company regarding the stained garment. Note that I was asking for a refund of the delivery fee only! Which I don’t think is asking for too much when they sent me a soiled garment. I did receive an email saying the 2nd order has now been cancelled as they have found that they do not actually have it in stock.,…. Waiting for refund…… Avoid this company - poor quality control and the terrible customer service.

LN-EU-01656865 I placed an order on January 3. However, due to a mistake by the store, the product was not shipped. I was only informed of this on January 13. The customer service center showed no remorse and never apologized, and instead told me to buy a new product. However, to this day I have not received any refund. It is unacceptable for a customer to ask me to buy a new product when they have not even given me a refund. At this point, I have paid twice.

I strongly advise on refraining from shopping at LN-CC. I have been a customer for a few years and never had any problems - until recently. People seem to have had very similar experiences, according to the reviews. I ordered two belts, one of them was too big and the other one arrived slightly damaged. I contacted customer service and they were not able to give me a discount on the damaged one, so I returned both of them. LN-CC only refunded me for one afterwards. I immediately sent customer service an email and they said they would check on the situation. That was almost two weeks ago. Customer service went silent on me, I am still waiting for them to "escalate" the matter (what is there to escalate?). Do not shop here.

I was hesitant after reading recent reviews but I can confirm LN-CC were perfect. I ordered 2 items and they were shipped within 2 days. My emails with questions were also promptly responded to. Both items were the correct size, completely undamaged and packaged carefully. 100% would order from here again.

I read the reviews for this company after I placed my order, so I was moderately concerned I’d have a negative experience but that wasn’t the case at all. I received the product in a timely manner with no issues. I’m satisfied with the service & won’t hesitate to do business in the future.

LN-CC is not a trustworthy retailer. I bought two MaxMara coats in November that were described as cashmere, but they arrived as wool. During Black Friday, I requested a price match and agreed to keep the item, but after nearly a month, they refused. Misleading product descriptions, slow customer service, and poor after-sales support. I strongly recommend shopping elsewhere.

$590 tea pot arrived cracked, provided numerous photos as requested, being passed around their customer service department, "escalated" to management, zero resolution. Filed chargeback with AMEX. Not good.

Do not order from these scammers. I bought some expensive shoes from them. They took my money. Waited a week, and then sent an email cancelling the order. Say it will take 10 working days for a refund. I wouldn’t mind so much but now showing those shoes ‘in stock’ when they don’t have them - just sit on your money and never intend on sending you the item - DO NOT USE THIS COMPANY…