Kathryn C.
Yelp
I went last week to the Urbandale location (although I couldn't find that specific location on Yelp). We had a reservation for days for a party of 8, so they knew we were coming. This is important for later. There was one waitress working the entire restaurant. It was a lot to handle for just one person. So, while I give her kudos, there were a few things I didn't understand. First, she brought out the salads. Perplexing that everyone got their salad BUT me. It's not that I was starving, but it was awkward to sit there 15 minutes while my friends ate their salads and I had nothing. When I called her over to ask, she said something like "I know. I just haven't had time to make another salad." As a former waitress myself, I couldn't figure out why she just didn't bring them all out together? Eventually mine came out, and another employee showed up to help. Hurrah! Next was the entrees. Everyone's came out except...can you guess? Yep, the newly added waitress said, "Yours is delayed." Of course. So, again I sat there. There was no mention of any compensation, here's something while you wait, etc. I got pasta with meatballs. It was okay at best. I will not be in a hurry to return here.