Chef Chen Chinese Restaurant- Frisco

Unfortunately, this was a very disappointing experience. Something is off from the reviews. The food was overcooked, extremely greasy, and tasted like it was made with old, burned oil. The dumplings were dry, spicy, and greasy at the same time.. the chicken was stif— Mongolian beef was more like Mongolian onions.. and fried rice dry and flavorless.. honestly reminded me of a bad frozen meal reheated poorly.. with a touch of Indian food.. There was no sense of Chinese authenticity in the flavors or preparation. Even the drinks were disappointing.. only bottled beverages were available, and the “tea” was just a bottle of Gold Peak. On top of that, the restaurant itself looked dirty, which made the experience even less enjoyable. It also took over 10 minutes just to place our order, despite the place not being empty. Overall, the quality, cleanliness, and taste were far below expectations. We won’t be returning.

I had ordered Mongolian chicken not sure what I received. The fried rice tastes like a bunch of soy sauce with rice no other flavor. The spring rolls were okay. Not my style but others seem to enjoy it.

I had the misfortune of ordering from Chef Chen, which I initially thought was an authentic Chinese restaurant. I placed a takeout order through Uber Eats for Chicken Lo Mein, Chicken Spring Rolls, and Chicken Dumplings. Somehow, they managed to forget the dumplings altogether - even though there was only one other customer in the restaurant at the time. As for the food quality: The Chicken Spring Rolls were basically salty cabbage rolls soaked in oil. The Chicken Lo Mein was completely inedible—overly greasy, excessively salty, and with an unpleasant oil smell. Overall, this was a poor imitation of popular Chinese dishes. Only thing that felt Chinese is the name of the restaurant. Definitely not worth the money.

Very disappointed. The spring rolls were mostly cabbage, and the chicken Mongolian was basically onions with barely any chicken. We ordered four items and all were poor quality, especially for the price. There are many Chinese restaurants much better than this, so don't waste your money here.

It was great! Food was insanely amazing. Irfan was very helpful and kind. They were giving great service. We personally loved it a lot. We recommend this very much.

Chicken fried rice was good but the plain fried wings were trash very expensive paid $30 for the wings, fried rice and a gold peak sweet tea. Definitely disappointed in the wings they didn’t have any bread or flavor on them. Usually chinese fried chicken wings have bread on them which stated I wanted plain not naked which were options on the menu. And the menu price versus what I was charged was different.

Reeling from cold weather, I stopped by to order chicken corn soup and some Lo Mein chicken. There was only one car outside and inside just one family eating the lunch buffet. Outside, the snow/ ice was not fully cleaned and only a narrow strip was cleaned for people to walk in and out. Anyway, my food to go came in a short 4-5 minutes in a brown bag. There was no sriracha sauce or oiled red pepper or Chinese cookies, but I had not asked for them specifically assuming them being included automatically, but I had assumed wrong. Food quantity was good but not the quality or taste. Not sure which oil the restaurant is using to cook as I can still feel its hard taste in my mouth after a couple of hours. Must be some low quality cheap oil that they are using generously to fry noodles, etc. The chicken corn soup tasted and looked like egg drop soup, thick and colored like except that had some corn and thin slashes of chicken and egg white. The chicken corn soup is supposed to be thinner with prices of chicken and fresh corn and served piping hot with vinegar and small pieces of pepper. I am sure Chef Chen can do better. When a few years ago, this place was opened, we had celebrated it as the then only halal Chinese food restaurant. Now the quality has taken a hit and owners must recalibrate.

I literally love love this place, halal chinese and on top of that the taste is amazinggggg.Customer service is also top notch all of the employess are very very kind,i definitely recommend this place !! Will definitely be coming here alot :)

Worst place to order food from. Would have rated negative if I had option. Worst service, no quality of flavor in food whatsoever. They have screwed up our order TWICE!!! Always skipped items while delivering and never have courtesy to take care of it when reported. Always charged and never delivered complete order. What a shame! Would recommend skipping to order take out from this place.

The food here is always tasty. Old school msg laden flavors. Just what we were looking for. Had the chicken fried rice as well as a dish with chicken, beef and shrimp with veg and gravy (on the chef specials and I can't remember the name ) the corn flower soup is also just right.

Order $50 worth of food for delivery..never arrived and they won't take responsibility and won't refund my money. Couldn't tell you about the food but the service sucks.

They greatly decreased their portion sizes, and didn't decrease their prices at all. Used to order here all the time, but moved. Got it while driving through, and was severely disappointed when I got home. Food was good, but again much smaller portions. Probably wont be returning until I hear about the portions going back to the way they were, or the prices come down.

Not typical service but keep in mind it's a south Asian counter service place where you don't get refills. The hot & sour soup was very nice - coulda been a little bit thicker, hotter, & more vinegar. Still was happy to have it. The steamed dumplings were nice. They didn't taste like frozen cardboard so if they purchase them, they either keep refrigerated and cook fresher that way or they maybe thaw first. Either way was nice. The sauce was good also. The beef lo mein was good & normally hate beef. The noodles were perfect texture & it's the first place where they julienne the veggies instead of giving you a ton of veggies for filler lol. We didn't expect that! To get beef lo mein instead half an onion. Kudos for that. Chicken Manchurian was my fave. The red peppers & jalapeños & sauce. I allowed it to get mushy eating the other things. My bad. It was cooked very well. I liked it a lot. The veggie dish we tried was the imperial tofu. It was a bit softer than most places so don't order if you have texture issues or ask them to dry it a bit. The flavor was good & they have a good selection of vegetarian things. I kinda wish they had paneer to substitute but understand I'm probably the only person who wants that in Chinese food lol. We liked this a lot & thankful for a halal Chinese option. Also - the portions are huge. If you order a small appetizer you can for sure split an entree. We are taking home a full noodle serving & two heavy full to go boxes. 4-5 people could have dined for this $58 for sure

This place has been on my radar ever since I moved here, but because it was a drive I haven't been until last weekend. I was finally in the area, so I called in an order for beef lo mein to go. Can't say much about service or ambiance because I didn't eat there I'm really glad I ordered because I was looking for a halal place that had the comfort American chinese takeout style taste. It did have a little too much soy sauce, but I'd just ask for less next time. I'll definitely be ordering again.

Order chicken kung pao and beef low mein. Bland with hints of Indian spices. The low mein tasted like powdery dough. Can't believe I paid 15$ per dish.

After having a not so great experience here many moons ago my other half informed me of an insanely good deal they were having so we decided to give it a try again. We did take out so no comments bout the in restaurant service. I am happy to report that along with a face lift inside and out, the food seems to have gone through a similar quality improvement. It was good. I'm not going to contextualize it here other than to say that before I wouldn't consider it as a valid dining option despite being in the neighborhood but the recent experience changes that. I hope they keep up the quality this time. :)

We went during Ramadan for their iftar buffet. The food was good and plenty of it, they had water and room Afzah. The place was packed but not too bad, staff were very accommodating and nice.

These guys can delivery on quality Chinese food, but this and somewhat decent customer service is all the positives I can give on this visit. The restaurant may appear inviting enough at first glance, but the guy operating at the countertop who spoke our language was a bit hard to understand just taking our order, I had to remind him that he forgot our order of water that unexpectedly came in bottles, ketchup is apparently a condiment for a Chinese restaurant, my friend and I were sweating mildly because of the lack of air conditioning (because it was a peak summertime day and was not helped by a back door cracked open), and the restroom didn't have any paper towels. The whole meal that was amazing is barely a saving grace for me to return here unless you order delivery.

I just moved to Frisco so wanted to try this place out! I placed an order (apps, entree, and dessert). The food was decent but I was blown away by my dessert. I ordered a NY Cheesecake but ended up getting Turtle Cheesecake bites. Initially, I wasn't thrilled about the bites I received as I wanted the NY style cheesecake, that was until I tried them! I actually LOVED the turtle cheesecake bites, so much so that I called back two days later to order more of them! Upon calling back to order more, I was given pushback and advised that I could not get the turtle cheesecake bites as they were only on a dine-in "buffet menu". I then advised the gentleman that was not the case two days prior with my carryout order and was given the turtle cheesecake bites without even asking for them. All in all, he did not accommodate. This poor experience made me change my mind about this place as it was "Chef's Chen" service failure to begin with that put me in the predicament, giving me the wrong item. I'm not going to attend a buffet just for cheesecake bites I want so looks like I won't be returning.

Ordered to go and everything was packed well and on time. Unfortunately that was pretty much the only good thing about it. We ordered chicken lo mein and sesame chicken. Both dishes were awful, sad to say. The lo mein tasted like there was a chemical in it, really weird aftertaste. The sesame chicken would've been promising but the sauce is WAYYYYY too sweet. Like chicken in sugar sauce. Not a pleasant experience. Hopefully they improve on their recipes.

We really loved the sesame chicken and the service was spot on. For a smaller place it was very nice. Can't go wrong with pickup either - the leftovers we took home were good.

Bruh the worst service and food Iv ever had at a Chinese restaurant The dude took our order and didn't even bring one of our meals and our egg rolls He gave a lot of attitude and gave attitude when we would correct something that was his wrong doing There's no respect from anyone the minute u walk in

The best value and the best tasting Chinese food in Frisco. Very friendly service from the staff made the dining experience even more pleasant. The food was freshly prepared but it didn't take for ever. This has become our go to place both for dine in, and take out whenever we crave good Chinese food. One of the staff member, Irfan was super helpful and had an extremely nice attitude which we so much appreciate when we go out to eat.

This review is past due. Irfan the server was amazing. Great service. He gave us great description of all the dishes we requested. Heater was not working though so we were freezing, but the food made us very happy. 4 stars for the freezing cold temp. otherwise food and service got 5 stars.

This place is a HEALTH HAZARD! The entire jar of chilli oil was covered in fungus! That made me lose my appetite complerely. I visited this place after several years and it seems to be under different management. Quality has gone down significantly. For a Chinese restaurant, they don't even serve any kind of hot tea...I will not visit again! The service was okay atleast.

This place has great food and service definitely recommend this place. The girl that works there is very helpful her name is Sana

I am so happy to have found this place. Since moving to Texas 3 years ago, we haven't found a Chinese restaurant that really hits the spot until today. The food is great, fast, and large portions. We had the Mongolian beef, Szechuan shrimp, and vegetable lo mien. I wish I took pics lol. All very very good. This is my go to place to eat when I come to Frisco from now on. The service wasn't bad and as for the ambiance I have to say it's a pleasant hole in the wall. By the way, I forgot to mention this place is Zabiha.

My friend and I ate here because it was nearby the shops. The food is meh. The Beef Lo Mein was lacking flavor. Honey Garlic Chicken was decent - sauce was flavorful and chicken wasn't dry - but it didn't have that crunchiness I look for in good fried chicken. The staff were friendly and the place looked clean.

Craving for some yummy and authentic chinese food in the #dfw area? We have just the place for you! #chefchen is a local chinese restaurant located at Frisco and very easy to find . They have an ongoing August special deal which we availed for just $32, inclusive of taxes! All this food for such an amazing price!! We could choose 1 soup - hot n sour, 3 appetizers - fries, chicken nuggets & vegetable samosa 3 sides - vegetable fried rice & noodles 3 entrees - orange chicken, schezwan chicken & mongolian beef Dessert was gulab jamun The food was just yummm.. the spices were well adjusted and and quantity was more than enough for 5 people!! Although the soup could have been better.. Also, the gulab jamun was a hit!! Been craving it for so long and finally found a place that makes the best gulab jamuns!! I would highly recommend this place to satisfy your taste buds!! #dfw #supportlocalbusiness #smallbusiness #foodphotography #foodiesforlife #foodiecouple #foodreviewers #chinesefood #gulabjamun #samosa #dallasfoodies #exploringdallas #halalfood

Fried rice seemed a little stale and just didn't have good flavor. They also forgot part of my order. We had been here awhile back and had eaten in the dining room. Now the whole place just seems a cluttered mess. We won't return.

I took my friend for a birthday lunch. we really enjoyed it. the food was really good. They made my friends bday by giving cake, fries, and somasa. and the orange chicken and fries were really good. the orange chicken sauce is the best.

Best be avoided! We read some Google reviews that were good so we decided to give this place a try. The place markets itself as an indopak-Chinese restaurant and it's anything but. When we initially walked in, they seemed surprised to see customers at 6pm on a Saturday. Two of the guys appeared to be busy preparing some catering order and just told us ti take a seat. Then they went back to doing whatever they were doing. After a few mins a waiter showed up and when I asked him some questions about the menu , he looked like he had seen a ghost. He then had to go and ask one of the other guys about it. Then I asked him what types of drinks do you have. He again had to go and ask about that. Absolute zero customer service. At one point I told my partner let's just leave as I didn't have high hopes for the food but we decided to persevere through. The food was ok nothing spectacular and nothing like Pakistani Chinese. Oh and on a hot DFW summer day, they had no AC on. The icing on the cake came when after we water out of the restaurant after paying our bill, we had the server come after us telling us we didn't pay. I told him yes we did and he told me 'no, you didn't!'. My partner then showed him the receipt to prove that we did. SMH, never returning

Well I hate this... it must be new and not authentic ownership. Chef Chen use to be a real Chinese restaurant. The food was above average for Frisco and everything was easy. Not now. The place is filthy. I mean down right nasty dirty. The service is blah and the food is horrible. Don't let other fake reviews tell you anything different. Listen to me, they are close to having food inspection violations. The food is not good. Eggrolls were bad. It's not Chinese. I don't know what it is now but it isn't authentic. Do not eat here. And remember I warned you.

I am not sure who owns this place, but they use spices and flavors that are just not like any other Chinese place I have ever eaten at and just does not satisfy my Asian food cravings, except the egg rolls. The portions are descent, even generous, but it is like the Taco Bell of Asian food, sorry to say. I ordered orange chicken, General Tso's chicken and lamb fried rice and chicken fried rice and egg rolls for my family. We ended up throwing 80% of it away and I never like to waste food. It was gross. Did they have friends post reviews or maybe even a contest for a free egg roll to give a higher rated review. Located near the Stonebriar mall.

Whew Chyle. I don't know why it's so hard to make shrimp fried rice. I ordered my food off door dash and it looked great upon delivery, but goodness they didn't add ANY salt to the rice when I tasted it. Like, nothing. I figured the soy sauce would help but it didn't. I attempted to use the duck sauce, but they only gave 1 pack and after using that with my egg roll, that didn't spread too well. They only provided one soy sauce pack too. Mercy. Egg roll was good but you get two stars from me for now if I have to add salt to Shrimp Fried Rice.

09/07/2021- Tuesday @1359 Food is great! I like the General Tsao! :-) Will return next time.... Jjay R1616

Horrible customer service , would not recommend. Food not good. No Chinese people even cooking in the kitchen.

I have used Chef Chen on several occasions for a catered lunch to as many as 60 people. I would say hands down they were the best lunches I have ever catered. So many people asking where food came from. The orange chicken is to die for. Delicious chicken egg roles and vegetable fried rice. I highly recommend this place either dine in or carry out or cater.

First time trying there food and it was very good. The staff was very polite and respectful. I will definitely be back in the future. price was also reasonable.

Very clean and friendly people the food is excellent value and generous quantity very highly recommended We had the Szechuan ship and sweet con chicken soup all was done correct

We came here twice this past Ramadan for their iftar buffet. I loved their chicken corn soup, orange chicken, pepper beef, and spicy chicken with veggies. The chow mein was good and had mushrooms which I'm a fan of. The rice, like a lot of Chinese places, was dry and needed more flavor. We definitely want to check out additional menu items.

There was a minor screwup on my order. I asked for no mushrooms in my Hunan chicken, but they put it in there anyway. Not a big deal to pick them out. Also found a strange they didn't have spicy mustard for Chinese food. BUT The food was made on time. And it was delicious.

yummy! yummy! food was deliciously made and quick with super nice customer service; our lil' family dinner outing included rice, fried rice, fish, sweet & sour chicken and a beef entree topped off with a soft tiramusu mango dessert sponge cake off-menu item that's a homemade chef special recipe; we will come again as this was great value for all the food we had

It's not a dine in place, rather take out. Ordered Hot 'n' sour soup, there was only a piece of chicken floating. Chicken fried rice and chowmein were great. Orange chicken and beef teriyaki was flavorful. Overall food taste was great.

Chow mein came with no noodles and wet. Lemon chicken was greasy and the only lemon aspect was the two slices of lemon on top.

I was not that impressed at all. The food tasted very basic and the tofu is so soft, it felt slimy. I was expecting more after the reviews I read, but received a huge let down. The only thing I thought was good as the spring roll. I will stick with my go to spot China One, in Carrollton, they make a mean General Tso Tofu dish and not slimy either. Disappointed at this place when I had high hopes.

I had chicken chow mien. I wanted shrimp chow mien but they said no. It was not good and I did not get crackers. Hubby ordered shrimp egg foo young he liked it . Egg rolls and dumplings were not good nothing had taste to it . There are new owners here . Not sure what is going on here but we loved this place . We will not be coming back .

Can't really say was one of my best places to dine but I stopped in for my first time to enjoy a little shrimp fried rice and was sort of disappointed at the flavors of the rice. But I also ordered orange chicken and it was flavorful so I might wanna go up and give it another chance and try something different. I can say food is cooked fresh but don't get the eggrolls full of grease should call them grease rolls.Nothing worse than a mouth full of soggy cabbage

I would have given no stars. This is one of the most disgusting Chinese restaurants I have ever ate at its worst then the worst Buffet you can think of. Spent over $100 on food and it was the most disgusting foul food you can ever eat. Don't waste your time or money on this place don't order off of DoorDash because they will not refund your full amount of money. Frisco should shut this place down.

Amazing food. Amazing atmosphere and amazing service. We Recently had a friends birthday party there and the food was delicious. There was not a time that the Buffet plates were empty. We had so many options that included fried rice, lo mein, and their spring rolls and orange chicken was super delicious. Will be back!

My friend Jeanne and I had lunch here today, omgosh so delicious, I ordered the Sesame chicken with broccoli and she ordered a dish not even on the menu and it was no problem for them. Crab Rangoon came out hot, delicious and not greasy. If you have not been here, stop in. The food and service is great.

We are at Chef Chan tonight. The food was good, however, just a FYI. When we asked for water, they gave us bottled water. No mention of a charge for this. We asked if we could just get a glass of water and was told bottles were all they had. Also, in the menu, there were two different pages of meals. They were different pages but the items were listed elsewhere at higher prices. We asked what the difference was, thinking maybe the more expensive items came with something more. We were told that the items were the same. The waiter said this page should not be in the menu. He told us he would honor the lower prices. Like I said, the food was good but I don't expect to go back there.

See, I love me some Chinese food. Being Muslim, there aren't many options, but an old restaurant I used to go to in NYC is Fatima's Halal Kitchen. The food was to DIE for. Mere months before we moved to TX they shut down for good. Their Chinese food was to die for. Less about them, I had pretty high standards for my typical lo mein. However, this restaurant did not meet any of my lowest expectations. The staff is great but their food is not. Their prices aren't that amazing either. With this restaurant, it's a hit or miss. I recommend getting fried rice rather than white rice as the white rice can be crunchy (undercooked) sometimes. They use chicken breast, making the meat very dry. (My typical order consists of chicken/shrimp lo mein, chicken and broccoli, fried rice, etc, etc) I do enjoy their chicken lo mein but I might just tell them to stop adding chicken because it can be very dry sometimes! Their sauces are great and generally speaking I do enjoy the place. I do not recommend Chicken Corn Soup because when we ordered it, it smelled so bad that we had to give it back. It smelled like rotten egg. Overall, it's a good place for a quick bite to eat. You really do have to order until you find something you enjoy. Great place, just maybe use better meat. For a halal Chinese joint it's not too bad :) Keep it up!

I used to come here all the time during covid, it wasn't that good but it was cheap and halal so it is what it is. I decided to try it again a couple months ago and the difference was HUGE. The orange chicken was piping hot and absolutely amazing. I have been a couple times and the food is always great, and the people working are always so friendly. Plus they have a drive thru, which i love.

Amazing customer service from our server, Irfan. We ordered Mongolian Beef, Sesame Chicken and Chicken Lo Mein. Kids loved the Sesame Chicken and Lo Mein. The Mongolian Beef was ok in taste. We were served the complimentary Egg Drop soup and it was delicious. All in all, we were pretty impressed with this place. Irfan is a very friendly and a pleasant person. He made this experience top-notch.

Tasty halal Chinese food. Really appreciate how kind the staff was, including Mr. Irfan.

I should've read recent reviews or known something was up when it was empty at lunchtime. I liked the old Chef Chen's, especially the chow mein. I didn't know there was new ownership. My meal looked like it was served in coach on Air China. Plastic utensils and a plastic two part dish. Food was bland, and far off from what Chef Chen's was. It's disappointing