Lucio's Boot Repair & Western Wear

This is the second pair of boots I had rebuilt here. Amazing work. Hope to get another 6 years out of these boots.

I have been to many cobbler's over the years and this place is by far the best I've ever been to! I wear my leather sole boots every day rain or shine. This is the second time I've been there since I moved to tyler area and am blown away at the craftsmanship and quality of work they do. They take the time to listen and understand what you are needing if it is a special request. If you need any kind of leather work I guarantee they can make it happen! 11 out of 5!

Accidentally ripped the tongue on my Jordan 1's. Decided to take them by Lucio's to see if they could repair them. They got the job done and I'm happy with how they turned out! Will be back if I need more repairs👍🏾

Was given boots as a present. The heels were too high, until I brought them Lucio's. The height is perfect and the new heels are better than the original. Also, you'd never know they weren't the original heels. Excellent workmanship! Thank you!

Walk in with my husband he needed some repair on his boots almost closing time the young man repaired them and hubby was very happy. Wonderful craftsman. 5 stars.

I took 3 pair of boots (ticket #9934). They did wonderful work on my boots. I have several more pair I’m going to take up there. Merry Christmas!

First time using Mr. Lucio, he put new Vibram Soles on my Red Wing 877 and 8138 and they turned out great! Quick turn around and awesome price! Thank you Mr. Lucio I will definitely coming back to you Sir!

Took my boots in got heels repaired and the service was great! I am very pleased with the outcome.

Amazing family owned business doing incredible work. Retail store with beautiful boots, both new and reconditioned. Repair prices are very reasonable.

First time ever used a boot repair place. Had some Ariat's that needed new rubber heels. They replaced them and did a shine up, that I paid for as well. Priced seemed decent. Expect to drop off and get them back following week, 7 day turnaround is policy seems. Would definitely give them a try!

This business is awesome! I've taken several things needing repair, a boot and a purse and each came back in better shape than ever!

They wanted to charge me $34 to replace my boots' 1/2" heel caps. This is what happens when a company forgets that customers have options. Look for a new Boot repair shop soon to open in the Tyler area. Lucio needs competition to make them honest again.

I haven't picked up my shoes yet, but they have bigger repair demands than mine, but such nice, professional & friendly customer service in leaving my shoes with them.. It reassures me that the rest of the experience will be just as great!

Awesome repair place! The owner of the shop brought my favorite black suede wedge knee high boots back to life and like almost new! The only dress shoes I have that won't hurt my back, I thought that their time with me had run its course, but the owner saved them with quality repair and cleaning, a very fair price, and were repaired in a week' Thank you and God Bless

Horrible repair work! Looks like a 2nd grader repaired my $300 boots. I will NEVER let this company come near my boots again!

I have been using this shop for about 15 years and have always been pleased with the work done. They have fixed or re-soled dress shoes and boots for me, even repaired a belt. Friendly and fast service.

I was in desperate need of having some flip flops altered to fit me for my son's wedding. I was no longer able to wear The beautiful shoes I originally had planned to wear due to a severe foot injury. I have a very small foot and had purchased the smallest size available in this very pretty, bling flip flop. And I was out of time to find anything else. Not only did Lucio's have a great idea on how to make this shoe fit, they executed it perfectly and did it in a few days. I can't thank them enough. I will bring any shoe repair needs to them for sure and I recommend them highly!

I went in with a pair of my favorite boots, and I wasn't sure what to expect- this was my first time having a pair of shoes repaired. After a quick inspection by the owner, I was quoted a price and a pickup date. Not only was the price extremely affordable, but the quality of the repair was astounding! I will definitely bring any shoes I need repaired to them in the future. SO STUNNED with the high quality. I think my shoes will last much longer with the materials they used to repair it :) It was well worth the one week turn around time.

Excellent customer service. Resoled a pair of shoes for me, and I have no complaints whatsoever. Great job. Good price. Good folks.

Had my boots repaired and they did an exceptional job!! They fit like a new pair! Now Here's the Great Service Part..... my card was accidentally charged twice and they asked me to return with my receipt. I had thrown the receipt away and when I returned they remembered our conversation, saw that I was wearing the boots they repaired and with just a copy of my bank statement they gladly refunded the overcharge. They were super nice about what I thought may be a difficult situation that turned into a great experience!! Great business, great work, great people! I highly recommend!!

This place is wonderful. Extremely nice customer service. Had a pair of boots that was in much need of repair once I purchased off eBay. Sent them to to this place, and they took a week to make them look brand new. Worth every penny! Highly recommend these guys for any shoe or boot repair.

Great Customer service and good quality boots that last!!! Great process also...my sons love this place.

He couldn't help me, but the main man was friendly and helpful. I had a heck of a time locating the shop, but I'm not from here. They were really busy!

5 pairs of shoes for $60. Not one shine on and 3 pairs of leather Kenneth Cole boots. 2 repair jobs one went horribly wrong and he didn't seem to care to return such a shoddy job to me. Oh well I won't be going back there again. Must I go to Dallas just to find a good Cobbler? p.s. I will try and attach a picture of the messed up shoe.