Billingsgate

Contrary to the previous reviews, I actually had a pleasant experience with this merchant. Keep in mind that Rockridge market is packed, especially if you go on a weekend. I waited patiently, asked for recommendations from staff, and kept my interaction concise to keep the flow of traffic. Food was fantastic. Clean, simple, and fresh. Price is as expected because of location and caliber of seafood cuisine

I don’t think they know what they’re doing. I bought a fillet once and it still had bones. I bought a whole fish and the cut for the gut was poorly done. They did ask if I wanted it scaled, but when I went to clean it before prep, the gills were still there. If you want fish, the quality is nice, but you’re better off going to other options in the area.

I have been a patron of Market Hall Foods for almost two decades, I love how everything is fresh and how the buyers keep finding new exciting things to try. In these years I enjoyed getting fresh fish and prepared foods from their fish and seafood counter. The clam chowder and fish and chips were excellent treats! Well… there’s a new kid in town and they are not friendly to me (I figure to anyone who looks like me). I was reading their menu today -poorly displayed with tiny font- and I was excited to get some ceviche, until I saw another lady being cheerful and aggressively pursued by a man and a woman who were awfully close to me but had completely ignored me. They greeted her, offered to answer her questions and gave recommendations, to which she started walking away… I was looking at them, still invisible. Now, IDKY but I no longer spend my money at places where I am not welcome, or where anybody is being treated as “less than”… I took a picture of the scene and the man immediately jumped and said an intimidating “good morning” staring at me. Should you remember that money comes in all shades and purses in the Bay Area, try to overcome your color blindness (blind only to color) and do what you are supposed to do: sell some fishies!!

Amazing seafood. The crab in the prepared salad was beyond excellent. This vendor has pristine products and a nice choice of made-to-order food. Sorry to hear a number of folks had poor service (I’ve been ignored too at worthy food places—just give them a chance; they are very new). One person gave a one-star rating because her sandwich from the former vendor was not on new vendor Billingsgate’s menu. Really? This is a much more sophisticated business than Hapuku. I thank Billingsgate for their excellent seafood, takeaway offerings and professional staff (that might still be so new they just need tines to be better).

I’ve been shopping at Market Hall for over two decades. While Billingsgate recently took over for the previous seafood shop, I am so happy that Michelle and Pedro have continued to work in this department over the years, as their customer service is totally top notch! Michelle really goes above and beyond. It makes my day to see her and know that she will absolutely take good care of me. Pedro is also very knowledgeable and greets me with a smile. Fresh seafood, helpful staff and some really yummy offerings if you’re in the mood to have a bite right there. Thanks so much guys!!

My wife has been going to this fish shop for over 10 years. While some of the service has suffered since it became Billings Gate, it’s good to see that Michelle is still there. She is always so patient and helpful, with really great service, it is such a pleasure when she’s there. I very much enjoy seeing how she interacts with my wife when I’m lucky enough to tag along.

I used to buy one of the delicious, fairly priced, fish sandwiches weekly at Hapuku, from the friendly staff. Now the new owners jettisoned the fish sandwich in favor of overpriced, precious seafood dishes, which I can't and won't eat. Everyone loved those sandwiches. Myself, and many others, hope they bring them back.

Inconsistent product unfortunately, the salmon I purchased had an insane amount of bones for a “deboned” fish. Either they don’t know what they are doing or don’t particularly care about service for their customers. Go to Monterey/Tokyo/Piedmont for a better seafood buying experience!

Whoaaaa. The poke We used to love Hapuku so we were kinda sad to see it go, but this place is just as good, if not better. We got the poke bowls and I can honestly say it's the best I've ever had. I don't think I can go back to commercial poke bowls after this one.

I've been a little late on this review. I finally had the "poor man's cioppino." This is a dish I can highly recommend. There is no shortage of fresh seafood in the dish and the sauce itself is excellent. They recommend you eat it there so you can benefit from the hot toast. Check it out. I'll be back for another round.

Great selection of fresh fish. I got the salmon and crab cake today. The salmon is large, firm, and fresh, no fishy smell. The crab cake is packed with meat and bell peppers, delicious taste! I'm so happy to finally have a quality seafood place in town.

Insanely expensive. $37/lb for Halibut?? And on top of that they ask for a tip. I understand this is in Market Hall which likely has very high rent, but I will pass on buying my fish here. Quality seemed fine, pretty standard fish.

The new tuna poke lacks seasoning and is underwhelming. The tuna poke that was for sale under prior owner was delicious. Should bring it back! Then we'd be regular customers.

In a previous YELP review I expressed disappointment that the labels for each type of fish and seafood that was from US waters showed "U.S.", without indicating the state. Billingsgate promptly responded to my review by changing their labels, so they now show the state. Thank you!

Delicious fish & chips & coleslaw. Good service and helpful, courteous staff. We'll be back!

I had ordered fish from Four Star before because it was far superior to most available. So I was completely delighted when Billingsgate came to Rockridge, and wasn't disappointed -- there is a beautiful selection and it is pristinely fresh and reasonably priced for the quality and the staff could not be nicer or more helpful. Will be back!