Leandra R.
Yelp
If I could give this place zero stars, I would.
This was easily one of the worst dining experiences I've ever had. The service, our waiter, and the food were all a 0/10.
Our server was unprofessional from the moment he approached our table--he actually sat down with us to take our order. One of my friends arrived a few minutes late, and instead of getting up to let her slide into the booth, he just sat there while the rest of us had to awkwardly scoot down to make room. Even basic service timing was off--we didn't receive waters or cocktails together as a party, and everything felt slow, uncoordinated, and uncomfortable.
To make things worse, my meal came out extremely late. It was my birthday dinner, and by the time my food finally arrived, my friends were already halfway done eating. No apology, no urgency--just careless service.
The menu was another disappointment. The prices online don't match the in-house menu, and nothing has been updated. They removed the chicken fried steak (one of the main reasons we came). On top of that, the chicken fried chicken, chicken sandwich, and adult chicken tender basket are all made with the exact same two chicken tenders--just plated differently. Between the six of us at the table, we basically all ended up eating the same two pieces of chicken presented three different ways. It made absolutely no sense and felt cheap.
Then came the final straw: the bill. They added a $3 upcharge to my friend's Ranch Water because "it wasn't on the menu." It's tequila, soda water, and lime--nothing fancy. Charging $17 for a basic drink like that is ridiculous. It's not a craft cocktail; it takes maybe 15 seconds to make.
What makes this even more disappointing is that I used to enjoy this restaurant. I even hosted my friend's engagement brunch here years ago and had a great experience. Clearly, things have gone downhill fast.
Overall, this place is poorly managed, misleading with pricing, and severely lacking in customer service. I won't be back and I don't recommend it to anyone.