Cheyenne Mountain Zoo

This place is AMAZING!! It's huge! Prepare for lots of walking and hills. Do not come here without pocket money. There are cafes and ice cream and popcorn and you can feed the giraffes so bring enough money for everyone in your group. But you can bring outside food and drinks so be smart. The animals are beautiful and look well cared for. The entire zoo was a clean environment. They even have 2 designated SMOKING AREAS!! like that was great to have a place to smoke. And there's staff everywhere so if you have questions about the animals or something else they're around to help. We had a fantastic day!!

Although under renovation as of November 2025, you can still navigate this zoo without too much disruption. The upgrades will be completed sometime in 2026. The animals look very healthy and have room to move and the natural mountain setting is breathtaking. Anyone not accustomed to the elevation (and even locals) should come prepared with plenty of water for everyone in their party so as to not spoil the fun. The pizza restaurant is great with an enormous oven built in Italy and there are only two in the Western part of the US. If you want to bring your own cooler with lunch, it's allowed and there are multiple areas to set up your picnic. The sky ride up the mountain has an extra cost but it's worth it. There is a nice carousel for the kids for an extra $2. If navigating the mountain is difficult, you can purchase a $3. ticket that is good all day and get picked up and drop off by cart throughout the park. The entrance fee is reasonable so these extra costs are not outrageous. Unless you arrive by a car sharing service, you are required to purchase tickets online in advance because of the limited parking during construction. The Roger's shrine can be accessed by car, but you must get through the gate by 3pm. To see the majority of the park plan on 2-4 hours. Completely worth it! A beautiful retreat.

The most unique zoo in the country, crazy views up on the mountain side. Make sure you pre-order tickets! I recommend earlier than later. They take incredible care of all of their animals, even do elephant yoga for their old eles! Can't wait to feed giraffe in their state of the art giraffe barn, hopefully done in the Spring! Baby gorilla was stinking adorable!

Cheyenne Mountain Zoo is an amazing place to visit. The zoo has lots of open space, which makes it feel natural and comfortable for both the animals and visitors. There are so many different animals to see, and each exhibit is well designed and easy to explore. One of the best parts is the many hands-on and interactive experiences, which make the visit even more fun and memorable. Overall, it’s a great zoo with beautiful views, plenty of animals, and unforgettable experiences that make it worth visiting.

I've been to a lot of zoos, and this one is hands down the best zoo you will ever visit. Same with their zoo light event... The best one you will attend. My only complaint about zoo lights is never open late enough! The crowds aren't bad, the price is cheaper than most zoo lights, the animal experiences are the best at this zoo, and it's overall just such a great zoo!

beautiful weather all week! the best chicken salad sandwich I've ever experienced at Grizzly Grill, sorry mom. no skimping on the chicken salad, loaded sandwich 😋 the CMZoo is always clean & I learned so many fun facts about penguins from a zoo team member that has been to anartica! now that's dedication. excellent place to get those steps in & a beautiful place for your cardio workout

Such an excellent zoo. We had a blast! The variety of animals and exhibits is impressive and we love how interactive it was. There’s quite a bit of walking with inclines but it’s really such a nicely landscaped park. We did the skyline and really enjoyed that. The pizza we had at one of the restaurants was delicious. If you’re in the area, it’s worth the visit.

Hands down, this is the best zoo we’ve ever been to. There is an incredible amount to see and do, making it easy to spend the entire day exploring. Be sure to feed the giraffes, it’s an unforgettable experience. All of the animals seemed healthy, active, and genuinely engaged with visitors, which made the visit even more special and memorable for our whole family.

Cool zoo. Different from any of my zoo experiences. Animals were out and playing (for the most part). Wallabies hopping along side people...very soft if you never touched one. Even baby touched it. Lions were snoring or something interesting. Very noisy but just lying there. Giraffes were inside already so we got to feed them...so many. Lettuce very overpriced. At the end of the day, would have been nice if she hooked it up a little more. Baby had run feeding tho...even if she got licked. Animals about to be fed so on alert and staring in a direction which kinda gave you the eebie-jeebies like they were going to pounce. Popcorn good. They sell beer! Food pretty good, but expect to spend a lot! Next time I'm in the springs, I would go back...

Cheyenne Mountain Zoo (often called "CMZoo") is considered one of the top zoos in the United States and in the top 5 of animal rehabiliation zoos. It's a unique zoo--literally built along a winding road up the Rocky Mountains. They have a surprisingly large number of animals and several great feeding opportunities. The employees are friendly, even on busy days, and there are plenty of busy days since this is a major destination for people visiting the area. That said, this is a must-visit destination. They do have capacity limits during high-traffic seasons, so if you are a local or new to the area, I recommend going in the morning or during the off-season. Enjoy!

One of my favourite, if not one of my favourite zoos I've visited in recent years. First off, the price of entrance was not too bad and they even gave me a small military discount which was nice. The weather was a little cloudy and windy so unfortunately the SkyRide was closed. I will definitely have to come back and try it out soon. The zoo itself get pretty massive with many types of animals having plenty of space to roam around. In certain areas we were able to get really close to the outdoor wallabies and penguins which I've never experienced before. They had a slide presumably for kids but it looked too fun I had to try it out myself. Did not regret it. They had feeding areas where you could feed birds, or even giraffes for a small fee for the bird feed/lettuce. They had to bring the giraffes inside due to weather so there was a small line that moved pretty fast. Time really moved quick and I was sad to leave! A very memorable zoo that you don't see too often in these days. Just good old-fashioned family fun!

As a Kansas City native, the Cheyenne Mountain zoo was truly impressive and I loved every bit of the time I spent there. The giraffe exhibit was nothing like I've ever seen before and I love that we were allowed to interact with the animals such a beautiful zoo.

Great-sized zoo with every animal the kids were hoping to see! The grounds are well maintained, though you should be ready for a bit of an uphill climb. We had such a fun visit and highly recommend it to anyone coming to Colorado Springs.

LOVE THE VIEWS, the hike, the conservation efforts, and EXPERIENCING ANIMALS IN NATURE. Love dates here and eating at restaurants or just getting coffee.

A small zoo compared to the National Zoo in DC, but they are slowly expanding and improving it! There is plenty of parking. The staff are kind and knowledgeable. We have been here a handful of times so far and have had great experiences. The animals are well taken care of and the facilities are clean (well, as clean as they can be for a zoo). There are plenty of exhibits and activities for littles. Very excited for the renovation of the green grassy area--it'll be great for the spring and summer for picnicking!

This is the coolest zoo I've been to! This was my first time coming to Cheyenne Mountain zoo although I've lived the majority of my life in Denver. It was so unique and pretty being located on Cheyenne Mountain surrounded by all of the trees. Everything was super clean and the exhibits were so unique. The nature play area with a spot to look over the hippos with the kids was so cool. Our favorite part was definitely the giraffe exhibit and feeding. You can buy lettuce for just a couple bucks and feed the giraffes. They come right up to you and they were all so friendly and behaved. Some animals, we didn't get to see because they were inside or hiding as it began to thunderstorm and rain throughout the majority of our visit. All this staff was so friendly and knowledgeable. With the rain, we didn't get to eat at one of the sitdown restaurants, but there were a couple really cool places that look over the city and it looked like it would've been a cool experience. We did however get a pretzel near the giraffe exhibit and a beer that we were able to walk around with. Both were good! I totally recommend this zoo to anyone traveling in or around the Denver and Colorado Springs area.

The best zoo I have ever been to! The mountain is a beautiful landscape and there are amazing animals. I loved how the peacocks roamed about and certain areas were more free range for specific animals. My favorite was hand feeding the giraffes! The only things to be mindful of are you walk uphill a lot of the zoo so if that's a concern for you, plan ahead!

Having been to so many zoos since Cheyenne- we are certain this is the best one in the country. They take such great care of their animals, their enclosures, and are always expanding! We travel there every Fall and were elated this year to meet Asha's baby Sully. It was the highlight! We fed giraffes and enjoyed the beauty of the moose. Can't wait to return next year!

Great zoo with tons of animal interaction. They have many animal petting & feeding opportunities. I recommend buying tickets in advance. We went on a Sunday and when pulling in, all signage stated they were sold out & you needed tickets to proceed. Note: Tickets are cheaper in the afternoon. Tickets are normally $20 after 1pm. One of the downsides of our visit was that the sky lift closes at 4:15pm. They also had an entire section under construction so we weren't able to feed or see the giraffes or other animals on that part of the map. They also have a great selection of decent restaurants plus food and drink stands throughout the zoo but they are quite costly. Things to Know: - If you want to visit the Will Roger's shrine, you must have zoo tickets and cannot walk there. - It's free to park. - Sky lift is $5.

Beautiful well kept Zoo!!! The staff here really care about the animals and there well-being. There are tons of opportunities to pet all sorts of animals like penguins, kangaroos, birds, and more! There are plenty of areas for kids to play which is great for families. There are water fountain refill stations all throughout the zoo. Parking was easy just make sure to get there early in the am and you will be okay. Reservations are required so make sure to book your tickets in advanced. Highly recommend to anyone!

Such a beautiful zoo in a beautiful and unique setting. To start, even though it is at a high elevation with hills up and down, everything was completely accessible. My MIL uses a scooter and didn't have to miss out on a thing. I like to visit zoos in every city I visit and I have to say this is the best I've ever been to for so many reasons. The staff is fantastic and interactive. The exhibits are so natural and beautiful. And the opportunity to feed the giraffes was incredible. I'm hoping to go back during the summer to feed the elephants and rhinos. And possibly one of the biggest perks has to be the food and coffee shop, which I'll review separately, but they were both places I would visit on a routine basis. Not your normal zoo food. If you are anywhere near the Zoo, it's a must see.

Well taken care of zoo - it almost didn't feel like a zoo. It was an animal experience. Bougie style enclosures and very well set up. Clean enclosures and overall so cool. Lots of animal demos to learn and see them. Lots of steep walking, optional to purchase a bus ride that can be used all day up and down the property. Can't say enough how awesome this place is and how well it is taken care of and the animals.

What a fun zoo to visit! It's located on the side of the mountains so be prepared to walk up and down hills! This is a smaller zoo but with a good variety of animals that appear to be well taken care of. Enclosures were clean and the larger animals had lots of enrichment activities in them. We loved the view of Colorado Springs from the many different lookout points along the way. It was warm when we arrived (Father's Day) but later in the afternoon the clouds and cooler air blew in and we actually ended up getting wet. They have a few great restaurants to eat at, we chose The Grizzley Grill because they had a large variety of food including pizzas, tenders, salads, burgers, etc. The food was all fresh to order and everything was great. Fun experience if in the area.

Very unique zoo on the side of a mountain and also the only zoo I been to that you can get so close to the animals!

Bought tickets online. There were more people than I thought but I guess some schools are on spring break. Parked and walked up to get our tickets scanned. They have construction right now so the main entrance is closed off. There are signs along the way from the parking lot to let visitors know what to do to gain entry. After the ticket is scanned, they stamp your hand and give you tokens to put into the donation tableau by the alternate entry. You can support the animals you love by placing the tokens into the specific section. The associate at the entry checks your hand stamp and away you go. It's a little bit of an uphill walk in so wear comfortable shoes. You can pay $3 to ride in the golf cart they drive around. The smaller gift shop is right by the side entrance and there are restrooms as well which are handy. We went into the penguin and hippo enclosure. The penguins are so cute. They come out into a low fenced area and are quite close. I'm glad the child near me who wanted to touch them had his dad tell him not to. Didn't want them spooked and run inside. Hippos were swimming too. So fun! Primates next as he had been waiting to see them. The exhibit had naked mole rats at the entrance. They were funny, scrambling around their habitat. The emperor tamarin with his whiskers was my favorite. He did come closer to peer at us which was fun. Then I saw a gorilla eating lettuce. Just chomping away, not bothered by the people. The orang utan were resting and only perked up when they heard the zoo keeper unlock the main door. We were in time to feed the elephant if we wanted to but I didn't feel like spending the $10. We did watch the people feeding him. It was a cool morning so we went into their enclosure and saw two elephants working with trainers. I did buy lettuce to feed the giraffes and that was fun. They curl their tongues around the lettuce and end up licking your hand. This is getting long so I'll just say that there are so many animals to see and a lot of walking to do. And enough restrooms scattered around that you are quite comfortable. The only thing is that it's sad to see the animals locked up. He didn't like it. Neither did I. But I spent the money and also purchased food to help contribute to their care. Hopefully it helps some.

Worth visiting if you're not Colorado, saw some cool animals that I wouldn't normally see in my local California Zoos! Be prepared to walk up steep hills, bring lots of water, some sort of hat/shade and walking shoes. Elevation is high, low oxygen. We came early in the morning, took about 3 hours to complete with a 2 year old. There is an area with some turf and real grass for kiddos to run around and take a lunch break.

Loved this zoo didn't get to cover even half of the zoo but I can't wait to go back and see other half. Brought our 5 yr old toddler and so glad I brought a stroller it's an uphill hike for a kiddo and adults. I really love that every section has a thoughtful play area for kids. The penguin area had a rope bridge and climbing rocks and steps that kids loved. Was amazed by the giraffe feeding area - that was so fun and right atop it is a fun hill that all the kids loved to run up and roll down. Just an amazing zoo and drive up. Plan and book ahead.

This was almost a perfect zoo In my opinion.. feeding the giraffes, beautiful views, well kept exhibits, one of the giraffes was freaken skipping!! (So cute!!) It was such a fun time! ONLY THING, I felt like something was off with monkeys.. their exhibits were not as nice, when compared to the other animals and the monkeys seemed sad.. Just sitting by the glass with blank starres. Hurt my heart a bit because I just felt like they deserve more.. Other than that, it was a fun adventure!

Cheyenne Mountain Zoo: A Wildly Wonderful First Visit! I came for the giraffes, stayed for the pizza, and left wanting a membership. We visited for the first time on a Tuesday morning and it was phenomenal. The views alone are worth the trip--this zoo is nestled into the mountains like something out of a storybook. Every exhibit felt intentional and immersive, and the whole place was incredibly family-friendly. One person who made our day truly exceptional was Jay, our shuttle driver. Every time we stopped for a ride, Jay was there with a smile, helping us navigate hills and stroller logistics like a total pro. If you get Jay, consider your day upgraded. He was kind, patient, and somehow made shuttle rides feel like part of the adventure. Management: please recognize this guy--he's the kind of employee who turns a great visit into an unforgettable one. We had lunch at Pizza With a View and--no exaggeration--it was delicious. Great food, stunning scenery, and a perfect midday break. Feeding the giraffes was surreal. Getting that close to those gentle giants was one of the coolest experiences I've had. And the carousel? So fast and so fun I briefly questioned whether we were riding actual unicorns. This was the best zoo experience we've had in ages, and we can't wait to come back!

My weekend plans started off waylaid but three young gentlemen came to my rescue. That being said to reward them I planned a surprise trip for them to Cheyenne Mountain Zoo. Luckily I had a friend who I was talking to about my plans said I needed to buy advance tickets and thank god, literally, he did. As when we made the 90 minute trek to the zoo there were signs all over saying tickets sold out. On top of that the zoo closed at 5pm and we had time slots for 1:30. That only gave us 3.5 hours at the zoo. Definitely not enough time. We may have seen maybe 1/3 of the zoo exhibits. The zoo itself is a great workout to get steps in that's for sure. The employees of the zoo were very pleasant and glad that they gave a military discount. When We were leaving and the shuttle driver offered us a ride to the exit.

We love this zoo. The giraffe and elephant feeding experiences were so much fun. Well worth it. It is amazing how close you are to the animals. The view of Colorado Springs is beautiful. The was a lot of construction so main zoo shop was shutdown. That was a little sad.

Awesome zoo! You walk in and can feed the giraffes right away. There's lots of great animals and lots of opportunity to feed them and get really close. If you're in COS you don't wanna miss out!

Wow! I love my Conservator memebership! Some friends and I dropped in at 9 am in June and I think we saw every single animal! It was a relatively cool day (for a Colorado summer) and we spent 4 hours walking around! After that, we had lunch at Panino's Westside. It was a great day all around! Thank you, Cheyenne Mountain Zoo!

Wonderful Zoo!! I have been to so many zoos in the US and while the Cheyenne Mountain Zoo is not the biggest it is a nice size, almost all the animals were out and active. Beautiful habitats, I loved seeing all the "young jr. interns" there helping the zoo. It's probably the perfect size it was a nice 2.5 hours to stroll through the zoo. There are a lot of hills, the altitude is about 6k feet so if you have breathing difficulties you can pay $3.00 per person to ride in a golf cart too.

Everyone, including my wife, raves about this zoo. They're open rain and shine, they say advanced timed tickets are required, and there are no cancellations. We bought our tickets in advance, but then we're regretting our decision as it's raining and then snowing, yes SNOWING, on our way to the zoo on Mother's Day. Well, no refunds, so I guess we're going to the zoo in the snow. Lo and behold, the precipitation stops, and the skies begin to clear as we pull into the lot. There are already a lot more people at the zoo than we're expecting. As it turns out, we had a decent day at the zoo. The giraffe area is the star of the show, and seeing a moose was cool too, although I was more impressed with him than he was with me. I was a little disappointed a few other areas seemed to be without animals, or maybe they just weren't out today. The layout of the zoo is a bit odd, as there seem to be some dead ends that require doubling back from where you came. Shouldn't zoos just be a loop? Apparently not this one. I think we saw most everything, except we never found the bears. Not getting a zoo map may have led to some misdirections as well. Come to think of it, I didn't see anyone with zoo maps. Is that no longer a thing? They had maps posted throughout, and there were QR codes, which didn't seem to work due to questionable internet service. Parking is free, and the ability to drive up the hill and check out the shrine was neat too. It was chilly and windy up there, but the views were still fantastic. I'm sure we'll be back on a nicer day and maybe we'll see more when we're there.

Where I live, we have no admission fee to access the Zoo. Once I heard there was a fee, I knew this Zoo was going to be great. First, you must book online and reserve a day and time. The slots fill fast. I think this is great because it helps with overcrowding (an issue we have at our free zoo at home). We got lucky and found a parking spot close to the front. Our other party had a spot not too far away. We gave our online order info and purchased the skyride at the gate (it's $1 cheaper) and headed in. The park was easy to navigate as it was a big circle. Lots of animals to see and feeding available (for a small fee).

Wow this is probably the best zoo I have been to. They have more unique animals and they have a good amount of hands on activities and you can pet and brush some of the animals! Do the ski lift ride to the top and back down. Fun zoo

This is a beautiful zoo and, in many ways, might deserve more stars. However, they've made some very questionable decisions that start things off on the wrong foot. First, they require reservations AND timed tickets. That simply makes it hard to plan a visit. I can understand it for some days/times, but it's stupid to demand that ALL THE TIME. Second, they are so rigidly adamant about the EXACT times on those reservations that they actually create congestion. Our tickets were for 0900. We arrived at 0840 (because it's hard to plan exactly how long it will take you to drive completely across the city). Even though they were virtually empty at that point, they would not let any 0900 tickets in even a second early. So, you had the ridiculous situation of a whole arc of people (probably 50-80) standing around in an arc waiting until they could approach the ticket windows where workers sat COMPLETELY IDLE. It felt like nothing so much as waiting at an airport for your seating zone to be called -- and that's no one's idea of fun. Third, they changed the sky ride to make it effectively useless. You used to be able to take the sky ride to the farthest (and highest) part of the zoo and then walk down all the way to the entrance. So, we immediately paid (extra) to take the sky ride up. However, now the sky ride is a ride to nowhere and nothing. It takes you to a small area up the hill but they've now cut that area off from the rest of the zoo so you can't walk ANYWHERE. You must take the sky ride back down to where you started. Had we known this before buying skyride tickets, we would have skipped it and, perhaps, purchased tram tickets instead.

The Cheyenne mountain Zoo is absolutely amazing. You feel up close and personal with the animals. They offered a special event where you can bring your furry friends. All dogs were well behaved and everyone had a wonderful time. Highly recommend bringing your family and friends.

Such a nice Zoo! Highly recommend the Skyline lift tour! The giraffe feeding experience is so much fun.

This is the best zoo ever! I've been coming here since I was a kid and it was great to experience it with others for the first time! My favpart will always be feeding the Giraffes! You get to be close to them and thier tongues are wild! We got to see all the animals expect the monekys but it was such a fun time! We ate pizza there and honestly for being a zoo the pizza was amazing! You can also have a beer and enjoy the beautiful views! Being on top of a mountain you can see the whole city! I highly recommend coming here but be prepared this is one hill so lots of incline when walking but they offer a shuttle to most areas.

9/4/25- So my 1 star review is largely based off of this place not being ADA/disability friendly. Yes, the zoo is built on a mountain and they do offer wheelchairs and a shuttle that was $3. The problem is that is the only thing they focus on. They do not offer paper maps and they do not understand how paper maps are linked to accessibility. First off not all phones have qr code readers, and depending on the disability you can't take time to try and look up a map on your phone. There are many disabilities/medical conditions that need quick access to a restroom. There were only a few physical maps spread out and there was very little signage helping you find a restroom. Paper maps can solve these issues cheaply. Even if the zoo were to charge $1 for a paper map it would offset the cost. Even black and white photo copied one upon request would be great. But they just don't seem to understand that there are different types of disabilities out there that can be impacted by simple changes. On top of this they are super expensive. I understand they have to take care of the animals, but their prices cuts off parts of the population that need access to these nontraditional learning places. Just because their foundation does not know how to raise enough funds, they should not just pass the bill on to visitors because then only the wealthy can afford to go. They could make more money buy lowering the prices, because volume would pick up the difference. Lastly, the food there is expensive for small portions, like my sausage wasn't even the length of the bun. Also the sky ride was closed, so my out of state visitors missed out. Yes they were under construction, but if part of you park and features are closed you should lower the prices since guests are missing out on experiences while still paying for them. I can't recommend this zoo at all. They also force you to buy the tickets ahead of time instead of just having it as an additional option. This is poor customer service and does not allow for for flexibiliry in the lives of guests which is a form of them stripping power from guests over their personal time. They also force you to by your tickets online before hand. This is a form of poor customer service and laziness on their part. We are past covid's mass business disruptions and businesses need to return to normal business practices and hours. Places that do things kinds of things shows how little they care about the customer experience.

Great experience! I loved the giraffes, the peacocks wandering around and the awesome tigers catching meat from zookeepers. Had a great time, I would go again! :)

I'm 47 and I will always want to go to the zoo or an aquarium! We're visiting from NC and we have a wonderful zoo ourselves in Asheboro. However, The Cheyenne Mountain zoo gets you so up close and personal with the animals that this is my new favorite!

We came from out of state to go to the Zoo (our first time) to take my sister in law for what will probably be her last time (she's on hospice) to feed the giraffes which she loves! We got there and had a family emergency which the fire truck and ambulance helped and transported 1 other family member to the hospital. The rest of us stayed to enjoy this time with my sister in law. We were accompanied by Carrie who was by far AMAZING. She transported us around the zoo in her golf cart (my sister in law struggles to get around). It was POURING rain and she went in and got us all umbrellas to help make our trip more enjoyable. She gave us tickets for free giraffe feed and she just made this trip the best it could possibly be under the circumstances. We truly appreciate her kindness and how compassionate she was! She is definitely a gem to the Zoo and we can't thank her enough!

I believe that this ZOO is a little gem..not sure (yet) to 100%, though! Yesterday, I have been there for my first time. First of all, only the drive way to the zoo brings !phenomenal views! There is ample of parking, the advanced tickets come in handy, for there was obviously not much wait time to stand in line to enter the zoo. At the entrance, you'll encounter a gift shop, helpful zoo rangers, gorgeous giraffes greeting you at the very beginning and a shop where you can rent scooters! - What is very convenient! And surely comes in handy for people with disabilities, slower seniors or folks who have issues with walking all the way up the steep mountain hill. The down side I have experienced: If you go there in the afternoons, scooters most probably will be gone/sold out to visitors who entered their premises in the early mornings.. Now, you can hop into a shuttle bus instead for only !$3! And get transported up and down to your desire. What is a delight! Downside: this shuttle will not specifically wait only for You - It is simply a convenience for anyone who wants to be transported to the next exhibitions in a public bus. But know that the moment you leave the bus, you'll walk... Until the next exhibition/zoo ranger will come along (about all 15-20Minutes) where you can hop in the next bus and continue your journey. And so on and so forth ! Again, I have been there only once for 1-1.5 hours simply to go and check out this gorgeous zoological park. I am planning to visit this place many more times to get the right impression and to enjoy all the bells and whistles in there!

Time to give my full honest opinion on this zoo. So we drove up thinking it was like a regular zoo that you pay and walk in but there was signs asking "did you get your tickets in advance?". Instantly I freaked out... I've been to many different zoo's in various states but never heard of this. So the next time to get tickets was at 3pm. I was sad I wanted to go earlier since we would be doing nothing for 2 1/2 hours. We bought the tickets either way and accidentally got four instead of two. Freaking out because it says no refunds also our bank said this payment was taken out three times. We go to the zoo to see why the other payments were taken out and the front desk was so helpful! She actually gave us a full refund and asked if we'd like to purchase tickets to enter at an earlier time. Inside the zoo be prepared to WALK and be out of breath if you aren't used to the elevation. We had a great experience and got up so close to many animals! We even rode a sky ride which had a beautiful view of the city. Overall our experience was through the roof. Customer service was extremely helpful. Feeding the animals was so fun and I got to pet a giraffe. I love this zoo and would probably say as of now this has been my favorite zoo I've visited. Warning: MAKE SURE TO DRINK PLENTY OF WATER!!!

We learned from the "salty" woman at the ticket booth that "everything in Colorado Springs need reservations." Despite the initial attitude, she sold us the last tickets of the day. We paid $74.25 for 2 adults and 1 child ticket. We had an amazingly fun day. We will visit again next time we are in town, but will remember the reservations! The zoo is about a quarter the size of our San Diego Zoo, but the exhibits were fantastic. The mountaineous back drop was also quite beautiful. We loved how close you can get to the wallabies and that most of the animals were out and about. The best part of this zoo is the raised walkway at the giraffe enclosure. The walkway allowed you to be at eye level with the giraffes. You can also purchase a bundle of lettuce for either $3 or $5 to feed them then pet them. Inexpensive for such an experience. Pathways in the zoo didn't loop around. The way you went to see an exhibit, is the same way you get out. Some walkways were narrower so some parts felt cramped. We also thought the signage around the park could have been more prominent and clear.

Super cool! Never saw a gorilla before and this is the place to see it! I liked how you could see the animals so close up too. It was clean and beautiful. Loved it.

If your in the Colorado Springs area might be a good idea to swing by and visit the Cheyenne Mountain Zoo. Nice Zoo sitting on top of the mountain. Plenty of animals to look at. Even got to interact with the giraffes by feeding them some lettuce they have you purchase for $5 for a bundle. Great staff and there to help you with any questions. A lot of walking which you are able to get on golf carts to take you around but if you love to walk and don't mind might be best so you can go anywhere where the golf carts don't fit. Overall a great place definitely a great zoo.

I took my whole family to the zoo on 7-15-25. I knew the zoo would be a hike, so I had to have a scooter to explore. My husband needs both knees replaced, he needed a scooter. AFTER paying for admission, I get up to gift shop and they only had 1 scooter left, out of three!!!!!! Three scooters for the whole Zoo?!?!? WHY GO? Went back to our car and sat and waited for the rest of our group! COMPLETELY DISSAPPOINTE!!

The best zoo, love it. You can easily see everything without using the overhead lift but it does make it more convenient.

INCREDIBLE! honeyly the best zoo i've ever been to, the enclosures were all so spacious with lots of shade. And all the animals were super super close. the giraffes and the tiger were all so close! It was very intimate. and the food in the food hall! wow! everything was made right in front of you, we got pizza and garlic knots and a mediterranean salad. best garlic knots i've ever had. so so yummy! the only downside to some people maybe be there's a lot of incline walking. but i'm an athlete so i enjoyed getting the movement, and there were fans blowing mist everywhere which made the heat bearable

It has been 11 years since we've visited and this experience did not disappoint!! We knew it was uphill and prepared with snacks and drinks on hand. The food trucks and cafes were all open as well. We loved watching the lions getting fed, they were adorable! My daughter said she didn't realize how big they are in real life. I am so happy she got to see them! While the wolves were at the doctor, which are her favorite animal, the cougars and snow leopards were out. She was definitely not upset, so fun!! I say pay the money and go! Make a fun family day (you might want to rent the scooter though! It's a bit of a huffer and puffer chugging up the hills!) and drink lots of water. OH! There are water refill station if you bring your own water bottle, super convenient.

Had such a blast on this excursion! Bestie and I went made our reservation for 1300 and we're in the gate by 1330 as stated necessary on the website. We were advised to ride the gondola up, then walk down the zoo from the gondola. Unfortunately, we rode up and then we were informed that we cannot walk down the zoo, but instead take the gondola back down and then explore the zoo. God ola ride still worth the $5. In honesty, this zoo doesn't have tons of animals and it doesn't have lots of kid excursions, but the animal exhibits that they do have are phenomenal and the animals to view are extremely well kept. Most importantly, the scenic mountain views make it the most unique zoo experience that I've been to.

Have been to this zoo multiple times, and keep finding reasons to come back. This last time, it was because I couldn't pass up the opportunity to bring my dog with me. When I first heard about dog days, I knew I had to bring my dog. It was great to be able to experience the zoo with her. Although she seemed to be more interested in the other dogs than the zoo animals. Nonetheless, we had a great time and the zoo is always a pleasure to visit.

I had not been to the Cheyenne Mountain Zoo in probably 20 years before this visit. My family goes to the Denver Zoo all the time, but this was a first visit for my kids. They absolutely loved all of the animal interaction opportunities. We fed giraffes, elephants, and chickens. And we even got to brush goats. There were lots of things to get kids engaged there and it was really a great visit.