Maria L.
Google
I was really disappointed.. and there was no manager there to even explain to them how unorganized here restaurants even was. First I was seated with one girl, I asked her several questions and keep saying she didnt know, then she went and got our drinks and didnt even bring the queso with it we waited another 20 mins for that. And then I had another lady switch with her and she started taking part our order then walk off to ask the cook if she would do the California burrito with just shrimp and never came back so 10 mins later another waitress comes (this third one) and says ok what can I get you. I said well our other waitress just went to the kitchen to ask the cook about just shrimp in my husband burrito. But never came back. So we proceed with her told her the kids food first which we wanted pancakes and no bacon (we do not eat pork of any sort). She goes and tell the kitchen what we wanted and we waited for hour by the that time me and my husband food come out first and we didnt eat because our children plates didnt come out, so we weren't gonna eat infront of them, I mean what parent would.(BTW my husband burrito was room temperature not even Hot!) Then we waited another 20 mins for some pancakes and only two plates came out, we order 3 and guess what one had bacon on it. Ugggh I couldn't stress enough, that I specifically told her no meat, no pork at all. She sent that one back and 10 more mins later the 3 one come out and she still working on fixing the 2nd one that had pork on it. So my 3rd child just split between both of my other 2 kids plates because she was hungry!!! I was just so unhappy with the waiting which I couldn't understand why it took so long we were literally the 2rd family that showed up before it got slamed at 7. So it wasnt busy at all.Then my husband said lets just go i rather heat this up at home and eat it hot then sit here with cold food, Anywho I got up to look for the manager and I talk to some older women who said shes not her but said she could help me, I expressed to her how disappointed I was and what was wrong and how I was still waiting on 3rd plate of pancakes which I told her I do not want now. Then she ask me who my waitress was I said umm not sure they just keep switching, then she laughed an said all of them really. I got so upset after that and ask for my ticket and paid and left.
Im a muslim and this is ramadan and I was fasting all day (12 hrs) before I went in there hoping to break my fast with some delicious food but left with be disappointment and being laughed at.
Oh and the pancakes were so dry and burnt