Yang ..
Yelp
First of all, their best dish in my opinion was the roast duck curry, which they got rid of recently to my disappointment. The replacement mango chicken dish is a far cry from the duck.
Second, and more importantly, a word of advice for those getting takeout here -- I was a frequent customer here, spending at least half a grand here every year on average. There's an old lady working here, who doesn't speak good English that told the young lady taking my order to charge my card twice for $34.50 on 02/09/2022, so I ended up getting charged $69 instead. I showed them through my credit card notifications on my phone that I got charged twice, and they said it will get resolved. In the end, I never got refunded for getting erroneously charged, and more disappointingly, my credit card company was unable to successfully resolve this issue through a dispute. I wouldn't be surprised if the manager refused to refund me because those taking my order denied charging me twice, and of course, one would rather believe their staff than their customer.
If you order takeout here, only go through the online ordering system so that there's a paper trail, and you won't be able to get charged twice. There might be discrimination if you order takeout in person as I felt. If you think you were mischarged, ask for the manager so that you can explain clearly what had happened. I'm sorry I did not get names or any type of confirmation. I had thought at this type of restaurant that these petty things wouldn't occur in the first place, but I'm done wasting time and effort trying to get my money back. At first, I thought this was a minor mistake, but now it's clear that they're making this a headache for me.
Times are hard and I get it, especially for restaurants, and I would be happy to donate the amount if the restaurant tried being honest with me and admitting they made a mistake. Instead for their doggedness, Sa-bai Thong, can keep the paltry sum, but I am deeply disappointed, won't be back, and can no longer recommend this restaurant. I only hope service can improve from here.