Hina I.
Yelp
NOT RECOMMENDED!!
The food at this place is overpriced for the average quality they carry.
The biggest con is the service. Front desk and waiting staff lacks common courtesy and customer service. Dont go there if you belong to minority or have a family. The guy, Vlad, is extremely and consistently disrespectful and rude. This was my 3rd visit and his 3rd time delivering the same rudeness. On my 1st time carrying out, i gave him a benefit of doubt that they are about to close and he is acting under pressure and urgency. 2nd time, i was carrying out, i thought, he must be busy and they are understaffed. This 3rd and my last time, i was with a family and he showed his extreme true self and confirmed "he was raised this way and then trained this way" and then "the management supports his rudeness" too.
Vlad has an accent but looks down upon people of color and accents. When i couldnt tolerate his ill-mannerism and asked for manager/owner, he and his co-worker lied on my face initially that manager and the owners are not here. When i insisted for name/number then his fellow co-worker bravely brought someone from the kitchen. The guy who came out never introduced himself and started faking the "neutral" and unapologetic apology.
Vlaf doesnt get paid enough and doesnt get paid for cleaning your tables or leftovers and gets extremely annoyed if he has to do even a thing. Please self-serve, keep your tips to yourself, and avoid this establishment at all if you want to enjoy your bite. I paid $50 for an okay food and pathetic service.
Go to Giovanni, Afrah, sofrah, kabobi, dimassi, tantuni, terra and find out what service and expereience of eating out is.
NOT RECOMMEND!!
Update:
Lies from the owner in the reply. We stayed 25 minutes to explain the issue but no one was willing to show empathy or display common courtesy. Anyway, please dont give your "pest" services at a food establishment.