Safeway
Grocery store · Old Goucher ·

Safeway

Grocery store · Old Goucher ·

Brand-name & house-label groceries, deli, bakery, pharmacy

long lines
rude staff
produce
checkout lines
customer service
self-checkout
expired food
out of stock
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null
Safeway by null

Information

2401 N Charles St, Baltimore, MD 21218 Get directions

$$

See Menu
Restroom
Check accepted
Debit card accepted
Contactless accepted
LGBTQ friendly

Information

Static Map

2401 N Charles St, Baltimore, MD 21218 Get directions

+1 410 261 6110
local.safeway.com
@Safeway
𝕏
@Safeway

$$ · Menu

Features

•Restroom
•Check accepted
•Debit card accepted
•Contactless accepted
•LGBTQ friendly
•Wheelchair accessible entrance
•Wheelchair accessible parking lot
•Wheelchair accessible restroom

Last updated

Jan 17, 2026

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391,688 Postcards · 10,992 Cities

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"We saw customers crowding the aisles at Safeway as people rushed to stock up on essentials." - Eve Batey

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Safeway
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Safeway
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391,688 Postcards · 10,992 Cities

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Safeway

100% T.

Google
I found two black strands of straight hair in my ground beef as I was cooking it for dinner. This is unsanitary and unacceptable. The people that prepare the meats need to wear hair nets also this location has limited selections compared to other locations that I have frequent

Murat A.

Google
This market was very well organized and clean. I found everything I was looking for. Such as meat, fruit, cheese, cakes…They have deals on some of the things. Employees are very friendly and helpful. They also have good prices. Keep up with good work guys…

Krys P

Google
How are you always out of stock on all store brand bottled water? I go to make a full order so many times and then delete my entire cart and shop elsewhere because you cant keep the basics in stock. This is the 4th time I've canned an entire order simply because you dont have cases of WATER in stock. I dont even bother ordering cases of zero calorie sodas anymore since a majority of flavors are either shown out of stock or are out of stock when the order is made. This is a serious issue at your location

Olivia M.

Google
Absolutely unprofessional!! I had an issue with the manager Sharice. Her attitude was unbearable. I only asked a simple question and ATTITUDE like I was bothering her. What kind of person in charge displays that type of behavior. Other employees seen she was wrong and looked scared to say anything. Please someone look into this woman I really don't believe she should be in the position she has. I also witnessed her being very disrespectful to the other employees.

Gregory Fowlkes S.

Google
Shout to Charles in the Seafood department for his customer service and knowledge of Seafood. Thanks for your Service. Also thank you for the Security for doing her job officer Stacey Fowlks! I appreciate people for doing a Great job and are customer service friendly.

Yarmaine P.

Google
This store has the laziest staff in Baltimore city. Any time you ask them to do their job it’s an issue. Every SINGLE time I need to use coin star it’s closed, not broke but closed. Closed because they don’t want to do that part of their job! Any other Safeway is never closed or this inconsistent but you can NEVER depend on this Safeway for your daily needs.

Stephen B.

Google
I don't know if I've been in a store more dedicated to the concept of punishing you for trying to shop there as this one. They keep making it harder to buy your items, such as they have anything you want on the shelves. Originally, they just had far too few people to ever staff all of their checkout lines. Then, they installed self-checkout lanes, but most of the time at least a third of them are out of order. And then they said "no you can only do 15 items or less" at self-checkout and now usually the only non-self-checkout lane open is *also* "express". Many common items are locked away in the front now and the process for getting them is absolutely unhinged and requires (a) going through one of the one-or-two open employee-run checkouts, (b) you to be midway through checking out, and (c) a several-minute process where the employee has to stop what they're doing (checking you out) and go get a key, unlock the case, let you grab your item and you go back to the checkout line where everyone behind you hates you now, while the employee goes back to return the key before coming back and finishing your checkout. And now they have guard rails around everything where you feel like cattle being shepherded around; you have to scan a receipt to prove you bought something so you're allowed to exit. All this I've written while the cop cam shouts at me that they're watching all of us in the parking lot, for my "safety", as it says. I've heard it blaring late at night nearby from my house, too, which is just awesome. When I moved into this neighborhood around 30 years ago, I remember a great fanfare about this store opening, for most folks I guess it was a sign of neighborhood improvement. Now it's just... a shame.

Caniya W.

Google
I’m a frequent shopper and order my groceries online. I have previously been employed by Safeway and worked in the e-commerce department as a manager when it first came in store. I have never experienced such horrible customer service while getting an order shopped. I texted the shopper about my substitutions during the entire 90 minute process. They didn’t answer at all about my substitutions or ask about what I wanted. I called to ask about my substitutions and no one in customer service answered. I’m in disbelief that you all have such lackadaisical attitudes when it comes to shopping others orders. I would be able to understand if I didn’t respond in a timely manner for the shopper however, I responded right when they marked my items unavailable. Such a disappointment.
google avatar

Tiff H.

Yelp
I am not too familiar with this area but, I stopped in to purchase some stamps to mail a few important letters off. Upon walking to the grocery store I noticed how trashy the parking lot is with overgrown weeds and brushes directly in front of the store. I used to work at Safeway as a teenager so I will always remember the standard of appearance and greeting customers and thanking them by name. I noticed security at the door and most of the items like detergent, deodorant and soaps along with other items locked up. The parking lot is a reflection of the store before entering and this was not a good reflection at all and truly unacceptable from a former employee.
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Michelle B.

Yelp
Ok so; this is the closest large grocery store to me. That said; I primarily shop at another grocery store further away because of the issues with this one. Let's get started: 1. Items are constantly mislabeled for their price - just this past week some spinach labeled as approximately $2.5 ringed up at $5! I know this might not seem like a lot, but as a grad student on a budget this is + it is challenging to get a price correction after you've paid and frankly, I sometimes don't have the time to do this 2. There are expired food items sitting out for purchase. - I didn't have time to go to my usual shop one day when I ran out of almond milk so I popped over here for a quick pick up, only to discover while at checkout!! that the milk had expired TWO WEEKS prior to the date!! I could not believe my eyes and I just don't think the employees here are paying attention to expiration dates which is just such a hazard?? 3. Prices are incredibly expensive here - A single box of cereal that I was vaguely interested in buying to replace my usual go to (Cheerios) was listed as a whooping $7!!! It was not the family size cereal box even! Fresh foods are also pricy here, I have never seen tomatoes priced this high at other shops either.
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Claire G.

Yelp
Salieta was very friendly at checkout! Couldn't find a decent grocery store in the area, but found this Safeway which was very clean, organized and well-stocked. Felt very safe in kind of a sketchy area.

Darlene T.

Yelp
This store is pure trash. From the store, being dirty to it never having anything on the shelves. Like how can you be out of a complete meat section of ground beef(for example). the employees look miserable. The deli department is disgusting. The floor on the self checkout line hasn't been swept or mopped in forever one of the people that work in the deli department wear a bonnet and walk around with a shopping cart all the male manager does is gossip with his employees. This store needs an overhaul from management to cashier clerks. The flower department is the nicest part of the store
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Dave B.

Yelp
I love this place and shop here about 3x/week. Sometimes there are lines and sometimes there are no carts. Sometimes there's a crazy person and sometimes it smells a little funky. But they have what I need and I almost always see or hear something funny while I'm there. 5 stars!
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Julie Y.

Yelp
Great grocery store especially for a one stop place. Always good variety and love the self checkout
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Nadine E.

Yelp
I called to order a platter from the deli. Was on hold 15 minutes. Lady answers and I say I would like to order a platter. She states that they are no longer taking orders. I called back to speak to the store manager. The lady that answers tells me she is the manager. I tell her what happened. She said well they probably aren't taking anymore orders for this week. I told her they never asked me when I needed my platter by. Attention Safeway owner, your employees don't want to work and are hoping you go out of business. I took my business to Giant.
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Lala W.

Yelp
HorribleDeli service so early? Wanted to get some sandwiches for the game. Workers to busy talking to each other. Looked like things were not cleaned from previous day. Was told to come back. That isnt happening

William M.

Yelp
I go here 3-4x/week. It's hilarious. They have what I need and you are almost guaranteed to see or hear some funny sh*t. Somedays there aren't carts, somedays there are lines, and somedays there's a crazy person. But I love it. 5 Stars.

Mike M.

Yelp
Produce is frequently rotten on the shelves, customer service is horrible to nonexistent, store is dirty, employee attitudes are the worst, staff the store properly and open up some checkout lines, hire security that stops theft so there are baskets and carts available for shoppers. Move the people aggressively asking for money away from the front doors. In short, treat your store like a quality grocery like your stores in other neighborhoods in and near the city. This place is the absolute worst. Will not shop here unless it's taken over by a new operator. Online/phone customer service is worthless.

Anthony C.

Yelp
Regrettably I am unable to travel very far, so I go to my nearest grocery store. Unfortunately, my closest grocery store is the Safeway on Boston Street in the Canton area of Baltimore. While their selection and variety of goods are fine; their prices and particularly their customer service go without appreciation. While I can understand that a number of forces can affect prices, I do not understand why they would retain individuals who are not fit to serve the public. They even indulge one (known) employee that is allowed to choose which customers she is willing to serve. I've had several occasions in which I had to wait in line while the attending cashier sought another employee to wait on me. This not only caused me an unnecessary delay, but also the unfortunate people behind me in line. I've heard people call her Tonya. Apparently, she is a longtime employee there. I've made a number of complaints to management about her, but that hasn't affected any change. I would be remiss not to acknowledge that there are several very good employees there. Yet; as the saying goes, "It Only Takes A few Bad Apples." If you go to that store you would be better off asking another customer for help. After that, use the self-check out scanners. Try anything not to brush against employees who treat as an annoyance.
google avatar

Austin L.

Yelp
This place used to be a lot worse but after a badly-needed renovation is now fairly ok. It's in a pretty tough area and gets a lot of unsavory customers (I've definitely seen someone arrested here presumably for shoplifting more than once) but is usually well-stocked with all the standard stuff and a good amount of variety. Their organic selection is much better than Streets in downtown and the prices are pretty reasonable. Customer service is so-so but most of the time unnecessary for me. Pharmacy is slow but gets the job done - I've gotten several vaccines here (Covid, flu, and some for international travel) and never had an issue. The 10% off coupons for groceries when you get a vaccine is a big reason I keep coming back. Overall this neighborhood is lucky to have a fairly decent grocery store, the likes of which is nonexistent in other run-down areas of Baltimore (the west side in particular). I hope this store stays in business because the community really needs it.
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Suzee Q.

Yelp
This was my first time here. I was at first hesitant because there were several really sketchy characters in the parking lot. Inside, though, the store was well-lit and organized. It seemed like everything was on sale -- there were so many sale labels! Everything I had on my grocery list was available and I was in and out pretty quickly. I didn't see many workers but the ones I encountered were perfectly fine.
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Dee D.

Yelp
I stopped in here because I needed one thing. And I haven't been in here in years. I used to frequent this Safeway and nothing has changed. It's very dirty. The lines are always ridiculous for no reason. How and why is it always just one register open? Don't come here if you don't have to.
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Derwyn R.

Yelp
Decent grocery store. First and foremost I recommend getting their Safeway club card (free). Because you will get so much more discounts. Safeway is a way better option than Eddies in Mount Vernon (price and options wise). There is a good amount of parking and it's conveniently located off N. Charles St.

Mary H.

Yelp
I HAD NOT BEEN IN THIS SAFEWAY FOR SOME TIME. I was pleasantly surprised as to the NEW LOOK. Beautiful. Such an improvement. Also, an improvement in the staff. Nicer, more professional and helpful. Well Done!! The signage and brightness of the store is excellent. I would market there more often, but I have to come across Druid Park Lake Drive, which is a mess with just one lane, use to be two lanes. I wonder if you are losing some business as a result of Baltimore City taking away a lane to accommodate a bike lane. Terrible!
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Mel B.

Yelp
I will give this place 2 stars because it is in a convenient location and they sell food. The service is the worst in the business, prepare for attitude just for...idk checking out? Seriously, every time I choose to go through a line with a cashier I am made to feel like I have done something wrong to them, even if the only words I say are, "Hi, how are you today?" So now, I just wait in the mile long self-checkout line with all the other people that know the deal and don't want to guilt you feel about buying groceries and standing in a line with a cashier. Check expiration dates on your items, even if it is something like a box of pasta - because I routinely make purchases that are way past the date of expiration. They are always out of produce. I will swing by in a pinch, but I refuse to make this my primary grocery store.
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Allison B.

Yelp
Yesterday May 19, 2017 at approximately 6p I went to the Safeway on E 25th st to purchase steam shrimp and crab legs. The young man behind the seafood counter advised he is not able to steam my items because he has other pre packaged items that need to be steamed. I asked him should I come back at a later time or return the next day. He wasn't able to give me a clear concise answer so I decided to walk away. As I was walking away the man behind the counter started using obscene language about me towards a customer. "I don't know why that bitch has so much attitude." As I was walking back towards the counter the seafood/meat supervisor was walking up as well. Instead of trying to diffuse the situation. The supervisor tried to "shoo" me away and ask me if there's anything else while trying to help a new customer. THEEE WORST CUSTOMER I EVER RECEIVED AT A SAFEWAY. YOU NEED TO HIRE EMPLOYEES THAT ARE ABLE TO ARTICULATE THEIR WORDS INSTEAD OF USING OBSCENE LANGUAGE TO THEIR CUSTOMERS. THIS EXPERIENCE CHANGED MY IMPRESSION OF THE ORGANIZATION AS A WHOLE.
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Renee B.

Yelp
I went here on yesterday. Stopped in after work to use a few coupons. The store seemed to be pretty neat in organized. My only disappointment was in the available selection of seedless grapes. They were horrible. The presentation I saw they should not even have had the selection sitting up there. But, on to better things, I did find just about everything that I was looking for and the cashier was friendly and gave me no problems at all. It was a very pleasant experience. I even stopped at the customer service desk to ask what something meant on my receipt. I was very satisfied with the help I was given. I will be returning.
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Holly S.

Yelp
Honestly once you have been to a Harris Teeter.....Safeway just seems ....meh. It was ok. Not bad......but NOT Harris Teeter! :-) I stopped there because I had to.

Erick C.

Yelp
The Safeway I have ever visited, the representative at the customer service desk is the worst, his name is Jonathan. The 3 times at this store looking for propane and he automatically would tell me they don't have any. The first time he pretended he went to check to check to see if they had any and left me waiting for 20 minutes, no kidding. When he came back, he totally forgot he had me waiting and said they didn't have any propane and so I left. The second and today the 3rd time, he told me they didn't have any but since I know the drill, I looked for a manager and she went to check and went to check and they did had.

Jason P.

Yelp
Very poor customer service with staff that seem either disinterested, overwhelmed, or both. I place the majority of the blame on the business model and not the individuals. I do think the staff could be better but it's hard to blame them when they are clearly understaffed and undertrained. It appears as a typical corporate retail practice - try to maximize profits at the expense of good service to their customers. These are the customers who are really only there because they don't have any other convenient options available. Overall, this is a horrible model for a grocery service and the people of Baltimore deserve better. If you have the opportunity, I recommend MOM's in Hampden as a significantly better option where you are much less likely to leave with a bad taste in your mouth.
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Jenn N.

Yelp
Twice now I've been to this Safeway wherein they had ONE register open serving the entire store at opening. The cashier took a full 4 minutes counting out the stupid Monopoly cards for the customers in front of me that had full carts and when I went through the line with my 6 items I was given nothing but attitude as Delores rang me up with contempt for having the nerve to shop there I guess. If you're in such a bad mood at the beginning of your shift, I'd hate to be there at the end of it. The guy behind me kept yelling for another register to please open as the line stretched all the way down the length of the aisle, but his cries fell on deaf ears. The store is neat and tidy but the staff needs a serious attitude adjustment or else maybe they shouldn't work in customer service.
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Mike W.

Yelp
3.5 stars Workers rarely have a smile on their face, but the grocery store is fairly well maintained in terms of cleanness and stock Prices reasonable, but not as cheap as the Giant nearby Good seafood department Produce a bit on the expensive side

Keith S.

Yelp
The ladies in the Seafood Department are awesome!!! Treat every customer like they were family!!
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Lauren B.

Yelp
Well, my husband and I have been frequenting this grocery store for about 3 years now. First because it was the closest to where we lived, but now because it's conveniently on our way home from work. The convenience has been the ABSOLUTE ONLY thing that has kept me coming back, but this was the last straw. Let me detail its many flaws for you: 1) This place is slow. Not just it's-busy-during-peak-times slow, but a constant, even during off-peak times bring-a-book-you'll-be-here-a-while slow. So slow that I actually timed myself every time I went there for a month--plan on spending 20 minutes waiting in line to check out. That's the average time I waited over my month-long study (the maximum time I waited, you'll be appalled to know, was 43 minutes). 2) The cashiers think they are God's gift to the world, and will treat you accordingly. God forbid they actually have to stop gabbing to help a customer once in a while...what do you think they're there for!?! 3) I'd be interested to hear the manager's definition of 'fresh'. Finding meat that doesn't look like it's growing a microbiological science project or milk that doesn't expire in 2 days is like a scavenger hunt. 4) Last, but definitely not least, and something that my husband and I just learned--they will tow you. In fact, they seem kind of giddy to do so. It doesn't matter that you were heading to shop in their store, they will happily and giddily watch the tow truck take your car before you even can walk in the door. The shadiest part, though, is as soon as you realize what happened, the 'security' guard is there to help you--by offering his kin's car for a ride at just double what the taxi would cost (I have no doubt about the relationship--they could have been twins if they weren't separated by 20 years). And, if you're wondering, that was a $350 grocery shopping, and I didn't even get around to buying anything at Safeway before I was chasing my car out of the parking lot. Save yourself the headache, the heartache, and the possible stomach ache. Shop at the Giant on 33rd.
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Wanugee N.

Yelp
This Safeway is in Baltimore near a classic Row House Neighborhood and looks similar to its brethren near Safeway HQ, in California, albeit not as new and nice. It was early in the morning, but they were chipper and cheerful, as we tried to buy some Gift cards. (We had to call MC to clear it. apparently a money laundering preventive test) They do have their own decent sized parking lot, sometimes a real luxury in these city parts.
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Holly N.

Yelp
Every time I go to this Safeway the produce is downright pitiful (old/bruised), or they've sold out of all the vegetables. I know it's memorial day but how can you literally run out of entire sections of vegetables?!?! You'd think it was a communist store or something. Running out of things is truly a problem at this store. There's only ever one (maybe two) regular checkout lines open no matter how crowded it gets. I guess they expect most people will check themselves out, but I'm sorry. If I'm paying through the teeth for crappy vegetables, someone else is gonna ring me up. And these cashiers either A) don't know what they're doing or B)Like to chat it up with people instead of paying attention to you or god forbid checking out your groceries. Seriously. Today this one cashier full-on stopped checking us out so she could catch up with an old friend. Like, stood there and had a full-on five minute conversation while we waited (with lots of people in line behind us). It happened at least three times during the check-out with different people popping over to say "hey". When I tried to get her attention to verify the price on something she had just swiped she got upset at me like I was being rude. And this was one of the managers. Unbelievable. I'd never go back if it wasn't so close to where I live.
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Lauron P.

Yelp
It's always been clean and the employees always nice. Honestly, I've gotten more crap from other customers than anything else. It's a mix between college kids, hipsters, home owners and neighborhood people. It's the only large grocery store in like a two/three mile radius so it's home to a lot of people. To avoid long lines, don't go after work or Sunday evenings. Produce is always fresh and I like the seafood selection better than my old Safeway in Owings Mills. It's fresher. And they are slowly but surely increasing their selection of diverse foods.
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Kaye D.

Yelp
Fish ain't free so when I purchase a few filets I need them to be laid out and wrapped proper. My request for treatment of items I would be purchasing and consuming was met with push back, as if my request to not have my fish savagely BUNDLED together in a ball in a bag was ME being uncivilized... nah son, I'll be still getting my fresh fish from whole foods where they know to gently handle delicate flesh like that of these expensive af fresh caught fish I'm paying for! Sheesh!
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Dejah G.

Yelp
Workers were very rude. First time at this Safeway & I will never return. My first encounter with the Starbucks baristas was not pleasant. I said how I wanted my drink & she tried to correct me as if I don't know what I want. Checkout lanes were ridiculous! There were multiple employees on the floor when they should've been assisting with checking customers out. If no was an option I wouldn't give any
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Antonio D.

Yelp
This is the worst Safeway I've been to, and I've been to many.It's close, there's a nice mural in front- I wanted to like it, we gave it multiple tries, but we'll be going to Giant from now on. The entire place is lit with one 10 watt fluorescent light bulb. The produce is usually bruised or half spoiled. We picked a package of the only brand of corn tortillas they offer. We get home and look more closely- THEY'VE BEEN EXPIRED FOR A MONTH o_0 They never staff the cashiers. At noon on a Saturday they had ONE cashier for the whole store. There were 2 people sitting behind the customer service desk laughing and not helping the one cashier. The self-check out things would tweak out regularly or break. Once we were there, the beleaguered cashier called for assistance overhead 3 times(!) and no one came. There were three other staff members standing by the door cracking up, not offering to lift a finger. Now once you make it to the cashier, they're usually very nice, but SLOOWWW as molasses. And should you ever need to use the restroom..........it'd be better to just go in your pants. You can't unsee what I saw in that bathroom.
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Jon B.

Yelp
The only reason I keep going back is because it's so close. Horrible, horrible employees. On several occasions I've been in line (express lane) for more than 25 minutes only to find when I finally get tot he front that the cashier is either on a personal call or can't figure out how to ring up an EBT card. Staff doesn't give a f*** and it shows. Store is commonly in disarray, 3 lanes open at rush times, no carts or baskets at entrance, just bad. At least they are installing self-checkout machines so you won't have to deal with them soon, but I fully expect them to be is disrepair shortly due tot he base clientelle that frequents this store. Catering to the new influx of students and yuppies in the neighborhood is good, but the majority of the customers are bag-ladies ghetto-dwellers and the odd homeless fragrance salesman. If you can get in and get out quickly it's not a bad store, otherwise avoid it.
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Michael B.

Yelp
I was going to shop here before #Snowmaggedon2017. This is the one day of the year when their parking lot is full, which is full. But then I saw they only had half their registers open. So never mind.

Steff B.

Yelp
Expensive and terrible customer service. This is a horrible place with a staff who does not believe themselves to be "at work". There is zero professionalism, zero kindness. Truly depressing customer service. The prices are also much higher than giant and in many cases higher than Whole Foods which is much further away but not as terrible to go to.
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Max D.

Yelp
This Safeway has lost my respect. They need better staff in the bakery department, the woman I spoke to was very rude , all I wanted was a pack of keiser rolls that wasnt burnt..) they were 'dark' burnt, but I was told that the roll are dark when they are 'fresh' and 'light' when they are not. ANOTHER THING I noticed on several visits was that Spoilt and expired meats are in the freezer...some were even labeled at 20% off discount...REALLY! I did speak to the manager about it, but nothingcame of it....They just dont care.

Eli R.

Yelp
I give it one star because they do, technically, sell food. At the busiest times of the day (before work, after work, weekends), they have the fewest number of staff members working. One register open only, at all times. Many (NOT ALL) staff members are rude, un-engaged, and do not know the store, the products offered, or where to find them. Yesterday after work I stood in line for 30 minutes to buy a bag of cat food. This is a constant problem. I walked out and mentioned to the security guard, "I wish you all could open more than one register at the busiest times of the day," and he said "Not at this place. Will never happen." The fresh food is often spoiled or bad to begin with. They've been receiving this sort of feedback for years and have done nothing to remedy the situation. This is because they know they don't have to. They're located in an up and coming neighborhood and are the only game in town for a few blocks in either direction (unless you want to go to Save-a-lot) so they have a tiny monopoly and can afford to understaff the store, understock the shelves, and underserve every customer. If you visit the Safeway in Canton, or any Safeway in a Baltimore suburb, you will notice an ENORMOUS difference in the cleanliness of the store, the number of employees, the quality of the food, and the quality of service. It is no surprise that this store takes advantage of operating out of a low-income neighborhood and feels it can treat its customers like trash. It's no different than many, many other Baltimore businesses. The Giant in Barclay is a much better place to shop. Better prices, friendly staff and better quality food. This Safeway is garbage.
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E B.

Yelp
I enjoy this location even though it's a little pricey. The produce and fruit are always extremely fresh and the store is clean and welcoming! I don't normally need much assistance and the associates don't always seem pleasant however I have little interactions with them! The lines are sometimes long but they move fast! Also with my club card I just saved 10c on gas thats always a plus!!!
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Beatrix M.

Yelp
Customer service is truly awful. They routinely have zero fresh produce and you will be harassed in the parking lot if you go after 9pm.
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Nichole B.

Yelp
I only go to this location because it is close by my apartment. But if I could have a choice of supermarkets I would do all my shopping at whole foods or some place else. But safeway serves it's purpose. The staff is pretty much ghetto as hell. There are a few cashiers that are nice and go the extra mile and these are the older ones. The younger girls are just hood and they are there to collect a paycheck. I am so glad that they got a new barista at the Starbucks counter who is very pleasant. Because the other girls they had were just disgruntled with life and was made that I came to the counter to order a drink. I really suggest that have some classes on customer service with the cashiers.
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Tiffany R.

Yelp
I can't with this Safeway anymore. The freshness is really suspect. Yesterday I bought some Nutella from here that was 4 months past expiration. When I took it back to the store their concern level was not very high. I think I need to take them out of my grocery store rotation.
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Robert M.

Yelp
This is one of the worst grocery stores I've ever visited more than once. If there were another option close by I would never go there again. Tonight only two check out lines were open in addition to the self serve. ALL stretched 50 feet long. The store is constantly out of products. I went to buy some French bread and they were hard as rocks. The produce often looks like it's been through some kind of wilting machine. The employees do their best but whoever manages the operation should be fired post haste.
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Laurel T.

Yelp
Never a quick trip! There's never enough registers open, and cashiers are in no hurry. I will drive out of my way to go to another grocery store!
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Alicia W.

Yelp
I came in looking for specific product that unfortunately they did not have. However the store manager Joe was incredibly polite and helpful! He even treated my son to an oatmeal raisin cookie from their bakery which was absolutely delicious!! Definitely my favorite Safeway to come to!
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Sath R.

Yelp
One of the worst grocery stores. Some of the food items are old and many times the vegetables do not last for more than one or two days. Once in their Brussels sprouts, I found tiny little worms. Since I went late in the night, I couldn't take it and return it back. Next day will be too late and they will blame you for maligning them, as they did to me at the Save-a-Lot store once. Hence never reported this to them. The service is very bad, and takes a very long time to get through the line, to get to the cashier. The self service line too takes forever. Some times it is not worth standing in line for 20 minutes, to buy a few crappy things. Better to shell out a few more dollars and go to MOM's in the Rotunda. You get better things, and you will not be wasting time.

Elizabeth M.

Yelp
This Safeway is the most horrendous grocery store. I live nearby so sometimes walk over if I need only one thing, but avoid it at most costs. Oftentimes basic kitchen staples are missing from the shelves (eg: butter, eggs, milk, etc!). Their store-baked french bread is always underbaked, once to the point that I found raw dough inside. The clerks are almost purposefully unhelpful. The store's entire refrigeration system broke about a month ago and all their refrigerated foods went to spoil away, with no care to donate the food to a food bank or whatever before it went rotten. The only shining star of the entire place is the hispanic produce clerk who is always helpful, friendly and knowledgable.
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Megan C.

Yelp
The service is awful; I always at least 20 minutes to check out. Employees are wandering around while lines of 10+ people form down the aisles. Management needs to get it together.
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Patience M.

Yelp
For someone who live in Mt. Vernon this is the one of a limited grocery shopping options nearby. They have good sales (get a safeway card) but be sure to check fruits and veggies for freshness. Also, keep an eye on expiration dates on yogurt, cheese and milk etc.
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Michael M.

Yelp
This is not the worst grocery I've been too, but really one cashier on a Saturday morning? What's with that Safeway? I'lol got to Eddies instead or Harris Teeter.