Sainsbury's

With the nearby Asda closed and no other supermarkets close by, this Sainsburys store is incredibly busy most of the day, everyday. The store is too small for the volume of customers, with narrow aisles and it feels very chaotic, noisy and loud and while I can see the staff doing their best, it’s a horrible place to shop unless you visit very early or very late. Fresh produce looks messy and half empty most times, the 4 weighing scales rarely work.

With a very full trolley (over £300) at 10pm on a Monday evening, no manned tills open and massive self-checkout queues we were on the verge of leaving the trolley and walking out.... The helpful Ellie took pity on our plight and clearer it with Aziz (manager) to allow Parves to open the till point. He was friendly, waited patiently until items were packed before ringing up the next items and wished us a happy new year too! I'll be back! Thank you.

Subject Formal Complaint Regarding Aggressive Behaviour, False Accusations, Threats, Mental Distress, and Unfair Store Ban Dear Sir or Madam, I am writing to formally complain about a very distressing and upsetting incident involving a staff member and a female manager at one of your Sainsbury’s stores. I am 19 years old, and I was shopping with two other people at the time. I purchased three chicken items and scanned all three correctly at the self-checkout. I also scanned and paid for all other items. I honestly explained to staff that I had accidentally forgotten to scan one KitKat chocolate worth £1, which was a genuine mistake. Despite my honesty, a staff member behaved in an extremely aggressive manner. I was repeatedly accused of not scanning one of the chicken items, told “do not lie,” and informed that CCTV was being watched. The staff member used rude and inappropriate language towards me, which was humiliating and frightening. When the manager arrived, instead of calmly listening to my explanation, the manager also behaved aggressively, raised her voice, and continued to blame and accuse me. I was threatened that the police would be informed and that I could be deported. As a 19-year-old, this treatment was overwhelming and caused me significant mental distress. At the time, the receipt for the chicken items was with my friend. When I later showed the receipt, it clearly proved that all three chicken items had been scanned and paid for. Only after this proof was shown was the chicken item returned to me. However, despite it being proven that I had told the truth and had fully cooperated, I was still informed that I was banned from the store. Being shouted at, accused of lying, threatened, and banned despite clear proof has left me feeling mentally disturbed and distressed. No apology was offered for the false accusations, aggressive behaviour, or the threats made against me. I believe the behaviour of both the staff member and the manager was unprofessional and inappropriate, particularly towards a young customer. I respectfully request that this incident be fully investigated, that the store ban be reviewed and reconsidered, and that appropriate action be taken to ensure customers are treated with respect and dignity. Thank you for your time and attention to this matter.

Horrendous queues especially since they changed the checkout aisles layout. Not helped by the fact that most people don't bother using self scan app as they shop which causes lengthy waits. Why don't they have a checkout section for smart shop only users. People use phones all the time but don't seem to be able to change their old habits of scanning at the till. Plus the car park is horrendous since redesign. If you don't have a resident permit to park nearby then it's a lengthy wait to leave from the car park.

They're very quick, efficient and the staff here are super lovely- Specially i Mention Manager Rafiq bro is very helpful any issue just ask him he'll solve. they even ask how your day is! I have never been here and had an unpleasant experience and is why I keep returning. Yes it does get very busy but you would be surprised how quick the ques go down so dont be put off by the que length. It's not always like that, but yeah the que line can look overwhelming but it does go down super quick. Really recommend this place.

The toilets in this Sainsbury’s store have been out of order for a long time — and not just one, all of them. How is it possible that every single toilet is out of order at the same time? What a coincidence — or more like a complete lack of care from management. It’s been ages and still no action has been taken. Are the managers or higher-ups just ignoring this issue? What exactly is the responsibility of the branch director if even basic customer facilities are left unusable for this long? This level of neglect is completely unacceptable and shows no respect for customers.

Sainsbury’s at 1 Cambridge Heath Rd, is a convenient superstore I often visit for groceries and essentials. It’s open from 7am to 11pm daily, with a bright, spacious interior and friendly staff. You can find everything from fresh produce to clothing and homeware here. There’s also a Whitechapel Argos inside, which is handy for electronics and household items. Easy to access and well-stocked, it's a reliable one-stop spot in the area. They have Argos and Ebay collection point, which is very very useful.

Large supermarket close to the city. Excellent transport links but most importantly a large car park for shoppers, 90min free parking. The front of the store has been redesigned and the car park is now on one level in the front of the store. The store is good size with all the usual products, lots of self checkouts but the end of the queue is awkwardly positioned and you can't always tell when a checkout is empty. There is an Argos collection point insid. There are toilets for customers.

I love this store! It's got all that a large supermarket has to offer as well as household items. Look out for the weekly specials - if you keep your eyes peeled you can save a lot. There are lots of self service aisles too, which speeds up the check out process. I hope that once the car park high rise is finished, the store does not flood with a lot more people and cause shopping chaos!

All I have to say is buy the Sainsbury Brand products: honey, cereal, ketchup, frozen fish fingers, ramen, jam, wine, bubbily water, the list goes on and on. They're all made in the same factory, you know. You'll walk away with a full bag of groceries, a full wallet, and eventually, a full stomach.

This is a big Sainsbury's that has the full works. It is a busy store, but if you can handle the crowds, you can easily do a weekly shop here.

Sainsbury's is a great supermarket. Loads on offer and deals are great to. This is one of the bigger Sainsbury's around, large store which sells clothes, entertainment such as DVD's, games & books. A huge grocery range to choose from and a plus with on the go food as well. Staffs have been trained well and are friendly offering to pack bags for you even if it is only one or two items. They are smiley and talkative. The Taste the Difference range on offer is unique and on most lines worth that extra little bit of money for a premium quality. Sainsbury Basic range is also adequate. Good to see Sainsbury's doing deals on games recently, picked a few bargains in the last few weeks. Big car park so parking is not an issue, a petrol station as well to fill the gas up.