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Disappointing Lack of Manners at Saint JJH & Cafe
Our visit to Saint JJH & Cafe was memorable, but unfortunately, for all the wrong reasons. The atmosphere had potential, but the behavior of the staff completely overshadowed any positives.
The most glaring issue was the complete absence of basic manners from every single staff member we interacted with. Not once did anyone acknowledge our group when we said, “thank you.” It’s shocking to experience such a lack of courtesy in what is supposed to be a hospitality-focused environment. It left us feeling ignored and undervalued as customers.
Service was not only inattentive but felt robotic and cold. None of the staff displayed any warmth or professionalism, and it was clear they weren’t trained on how to engage with customers properly. It’s one thing to have a bad day, but for the entire team to neglect something as simple as responding to a thank-you? That’s a cultural problem within the establishment.
While the food and drinks were passable, they couldn’t compensate for the poor service and lack of manners. Saint JJH & Cafe has potential, but until they prioritize training their staff on even the most basic of courtesies, I can’t recommend this place to anyone. Concept & decor were the only things that were noticed however would have felt more enjoyable with fun, professional, attentive service, or a simple “you’re welcome” as a response from any staff.
