Jennifer I.
Google
I’ve been to Sala de Despecho several times and I’ve always loved the energy, music, and overall ambience. The vibe is honestly the best part of the place. However, my most recent experience was disappointing, especially considering how expensive the night ended up being.
First, we waited about 45 minutes at our table without any service. When you reserve a table here, it’s already understood that bottle service is required. Our bottle never came, and the waitress never came around to ask if we needed anything. When I finally asked about it, she said “Oh yeah, they told me you were getting a bottle.” If that was already known, I’m not sure why no one checked on the table or brought it out sooner.
Second, the bottle policy feels very forced. Our party had 12 people and we were required to get two bottles (about 5 people per bottle). The issue is that not everyone in our group even drank alcohol, so being forced to purchase bottles regardless didn’t make much sense. We were already planning to order drinks and spend money, but this policy essentially doubles the bill even when not everyone is drinking.
Another issue is space and seating. The venue is extremely small and they don’t really accommodate groups with enough chairs or comfortable space, which makes it difficult for larger parties.
By the end of the night our bill was around $1500, with gratuity already included, yet the service didn’t reflect that level of spending.
Like I said, the music, energy, and atmosphere are great, which is why I’ve gone multiple times. But after this last experience, the service and policies make it hard to justify coming back.