Elines Matos
Google
I went to Sala de Despecho Wynwood for a birthday celebration with a big group and it was a complete disaster. The staff was disorganized, rude, and completely unprepared to handle reservations. We had a group of over 20 people, and instead of seating us together, they pushed us into a tiny table for 5. What’s the point of making a reservation if they don’t honor it?
Every single guest had to wait in line for over an hour, and in the end, they didn’t even let everyone in. Imagine inviting friends to celebrate and half of them get left outside. On top of that, they brought the birthday cake at the worst time possible, ruining the moment entirely. Zero consideration, zero professionalism.
We were charged per person, but the service was nonexistent. The server (a redhead with long hair) and the manager both made everything worse instead of fixing it. This was hands down the worst customer service I’ve ever experienced.
Do not waste your time or money here. Over expensive . If you want to celebrate something special, this is the last place you should go. They completely ruined a birthday night.