Salt Factory Pub (Madison Yard)

Kiya was amazing! From the moment I was seated she came over and introduced herself. She gave great recommendations on the menu and I absolutely loved everything I ordered. The Louisiana eggrolls with the crema topping are the best. Today I also tried the Moroccan Meatballs and they were better than I imagined. My lemon drop Martini was delicious. For dessert I ordered the brownie sundae and it was massive. One of the best brownies I’ve had this year!

My son and I were in town for a concert at The Eastern and dropped in for some vittles before the show. The food was delicious and the service was excellent! We sat at the bar and our bartender/server was Courtney. I can’t say enough good things about the attentiveness and great recommendations for entrees. She allowed us to sample a beer before trying and never let our ice cold glasses go dry. I had the fish and chips and my son had the mahi mahi. Both dishes were cooked to perfection and plating was well thought out. The breading on my fish was the star of the show with the smoked jalapeño slaw being a close second. To add to the ambiance I love the steampunk inspired lighting and our bartender told us that the owner makes them himself. If you’re in the area give this place a shot and ask to sit at the bar with Courtney. She’s awesome!

I came in with my daughter last night on a whim to grab a quick bite before we saw The Little Mermaid. We were seated in less than a minute and the customer service throughout was PHENOMENAL. Our waitress was Tasha and she was so patient with my daughter and I & very knowledgeable of the menu. Checked in consistently and went above and beyond. And Frank, who I am assuming is the manager, was very hands on and working just as hard as the staff members. He was always on the floor, whether cleaning up or making friendly conversation with those dining in. Also he absolutely made my daughter’s night! She wore an Ariel costume for our movie showing and he told her she was the most beautiful princess he’d ever seen and he asked if she could get a brownie with ice cream scoops on the house because of that! She was beaming from the inside out. This meant a lot to her (and to myself) because when we were walking to grab food from exiting the car she admitted to feeling self-conscious (“weird” as she worded it) because she thought people would stare or pick on her. As a mom of course I came to defense and shared that she has to be confident and not care what anyone thinks as long as she felt good. But when Frank (and Tasha as well) boosted my girl and showed so much kindness and like she was a real princess, it made her soar. Her head was held high for the rest of the evening! What probably seemed like a small gesture to them made our entire night!! Thank you Frank and Tasha! As far as food, everything was hot and fresh. They served us pretty quickly. We were in and out in less than an hour (Thursday night). My daughter had a cheeseburger with fries. I had the wings with the Asian slaw and a Caesar salad. My only, only complaint would be that the wings were dry. Flavor was great but without them being saucy or no dipping sauce, it was hard to enjoy them. Usually I would never get dessert (we just aren’t really the type to do sweets) but that brownie he gave us….. OMG. Absolute heaven. Flaky, fudgy, chocolaty goodness. And it was humongous!! Im positive I’ll be back for that again - and for that amazing customer service.

This was my first time Salt Factory Pub and it did not disappoint!!!! It was a total vibe! We started off with the Rockefeller Oysters they were plump, juicy and packed full of flavor! Our waitress Tasha recommended the Enchanted Smash to drink and it’s a bourbon based drink and it was smooth and refreshing. My entree was The Applewood Steakhouse burger with home cut fries! Let me say the sexy angus burger lacked nothing! The BEST burger I have had in a very long time! Everything from the service to the aesthetics were warm and welcoming. 10 out of 10 highly recommended!!!!!! Located in the Madison Yards in East Atlanta!!! Get there and enjoy!!!

This is one of my favorite restaurants!!! The service is fast, polite, personable and friendly. Their food and presentation were excellent and everything tastes amazing. We had the chicken fried chicken and eggrolls! (Both heavenly) Shannon has been our server the past few times and we love her. She remembered us from our first visit and was so attentive. She was doing things for us before we could even think to ask. We will absolutely be back.

I really wanted to like this place. Our first experience here is that they spent too much time on decor and not enough on teaching basics. It wasn't bad, but it definitely wasn't good. Best possible version of my take is that the place has potential but we didn't get the A Team staff on a Monday at 5:30pm, when the restaurant was basically empty. Play by play: Hostess was nice, even though I accidentally stepped on her foot while we were being seated. Sorry, again! Server was nice, but treated us awkwardly and seemed very inexperienced. We ordered sodas, an appetizer, an old fashioned, and two entrees. The app came out: chicken and andouille eggrolls. This was definitely the highlight, well made, flavorful, a bit of spice, with a great mustardy sauce. I wish I'd ordered a second one. We cleared that plate, and 30 minutes in our cocktail hadn't arrived. The server came by to check, I asked, and she confirmed that she forgot to ring it in, so we cancelled that order. The entrees came out: Blackened Mahi Mahi (they were out of the salmon we wanted first) and a Southern Burger. The risotto with the fish was good, and the fish was OK (although overcooked and dry). The burger and fries were sad. The bacon was great, but the rest was super salty, the fries came out cool and limp, and the burger patty was *charred black* (ordered MW). It was hard to finish the burger and we didn't finish the fish in house. The server asked 'together or separate?' for the check, which was the first time in a LONG time I'd been asked that question while out with my wife of 20 years. I said "together, thank you." A minute later, she brought separate checks. As we signed the bill, a manager came by, asking if *his* manager had come by. We said no. He then told us about a loyalty program and gave us business cards advertising their new happy hour. He didn't ask about the meal, or the service, or anything else. The place is in a GREAT location, across from an AMC theater and free parking, in a bustling development at Madison Yards. I really wanted to like it. We didn't.

This place is simply amazing. I love the food options. Everything I’ve had was good and well prepared (from the Thai Beef Lettuce Wraps to the Shepherd’s Pie). The customer service is amazing, from the owner to the Director of Operations to the waiter/waitress staff. Shannon was awesome! Kudos to the chef and team! Well done!

One of my favorite Restaurants! The egg roll appetizer and the entire Chicken Fried Chicken is amazing! Shannon was great and tended to us the whole time making sure we were satisfied ! If you haven't been here you must check it out!