Bailey
Google
On our way out of town, I wanted to stop and get a coffee for the drive home. Sam and Zoe's was local and convenient so we pulled off.
They have a small parking lot for about 4 cars and stairs and a ramp up to the house-like structure where the business is located. The surrounding neighborhood is cute. It looks like there might be a drive-through available.
Inside, it was hot and muggy. Not sure if the A/C just wasn't on or if it wasn't working. There are a few small tables and a sort of sofa/nook-like structure. The menu has a few specialty drinks, blended coffee, standard coffee, and a few breakfast and lunch items -- simple sandwiches and burritos.
My biggest problem with my visit was the service. I don't complain about service lightly and try to be very understanding of workers. However, my reception here was impressively frosty, and I wasn't the only one treated that way. I was the only one in line to order and not a single person spoke to me, despite making eye contact with at least two employees. I had to sidle up and say I was ready to order if they were ready to take it. The woman who took my order barely spoke to me at all -- not even to tell me the price of what I ordered -- and stared at me with a very surly glare. Another man came in behind me and he had a few very innocuous questions about item availability and one question about an allergen and she spoke to him with short, clipped, unhelpful answers and the most rancid tone I've heard in a while. They were slow to fix both of our orders and I was relieved when mine was done and I could go to my car and leave the incredibly bad vibes behind me.
I ordered a Mayan mocha, which is a mocha with cinnamon and a little bit of heat. Unfortunately, on top of terrible service, the drink wasn't very good, either. It was shockingly thin and watery -- to the point I wondered if they'd made it with water instead of milk. The drink had almost no flavor elements of chocolate or coffee. I did get a few small flares of spice...spicy watery coffee was not at all what I wanted, though.
Honestly, I initially thought I was going to give 2 stars, but writing this review I've realized there's really nothing I can say that I enjoyed about my visit, so...I guess a 1 it is. Shame to end a trip to Nashville on a low note, but we still had a good weekend in other parts of the city.
