Amina Zeinu
Google
DO NOT RECOMMEND. I signed up with this company a year ago. Things were going fine with the events I worked. Then as time went on, one of the Field Staff Supervisors started belittling me and making rude comments via text because I had a couple of questions about my JET Reporting (which can be time consuming and kind of a pain). After being put down because I made a mistake when answering one of my questions after my shift. Also even making a comment about "Why can't "You People understand a simple task?" Yep. I emailed HR the next day, attached the screenshots of the way I was spoken to. In other words, I had proof. They said, "We're looking into this." I requested a call back, no call back. I called the number on the email that was under the HR manager's name. I left a message. A month goes by, still no call back. I emailed HR again, I get a response back from a different HR manager stating "We're still looking into this." Anyway, my complaint went nowhere. They cover each other's behinds and don't care about how a product demonstrator is treated. I should have paid more close attention to the other negative reviews I read on here before applying for shifts last year, however I like to give companies a chance. Unfortunately this company has shown with their lack of professionalism.
I highly suggest not signing up with this company. You're not even guaranteed a shift. Sometimes weeks go by with no work, and when there is work and you are assigned a shift and you show up to work at a event at the store, other reps might be there, and all the event carts might be used by them leaving you with no carts. If you call their customer service or the Field Staff Supervisor, they will say "Well can you try and find something to use?" They could also be out of that product you are supposed to sample out to customers. If you have a rude Field Staff Supervisor or you are having concerns about other things related to your events, the Field Staff Supervisor's don't offer any support. You call or email them, they'll tell you to call the "Help Desk," in which you just end up getting a voicemail and rarely does anyone call back. If you show up for your shift, sometimes the managers are clueless to why you showed up at that time. There is absolutely no communication at all from this company to the managers of the different retailers. This company really is unprofessional and might I add, a horrible hot mess. If you sign up with Samplers, good luck. However there are better jobs out there. The "flexible shifts and days" they offer isn't worth it.
