dee dee k.
Yelp
i have loved sam's bbq for years, and i hate to do this but i have to.
tonight at 7:45 pm as my husband & i were enjoying my bbq beef sando, and he his bbq pork sando, sitting inside at the table nearest the counter where we had ordered, i never expected what happened tonight. we were order number 59.
in the middle of a bite of righteous bbq beef, i felt a tickle on my right leg above the ankle, i looked down under the table & was shocked & disgusted to see a huge 2" cockroach crawling creepily up my leg!!!!
omg! oommggg! how thoroughly gross, sickening & disgusting!!
i immediately ran up & told one of the servers, she looked at me in disbelief. but when i pointed out the offensive cockroach on the rug inside the door. she nonchalantly scooped it up with a broom & pan, & left with it. okay, peeps, i got no apology, no sympathy. nothing. nada. zip. what the actual fuck, sam's?????
i was surprised, disappointed, and needed to leave immediately, hoping i didn't throw up my dinner right there in the dining room.
i was practically crying as we got to our truck... my stomach was churning, i felt i would throw up any second!
we made it home in 6 minutes, and i threw up in my own bathroom instead of in front of other unsuspecting diners, saving myself the embarassment of that. i also saved those other diners from experiencing that filthy cockroach. i'm still nauseous thinking about it & telling it here..
but surprisingly, like i said, i got no apology, wtf? what did i want? some kind words, an apology, offer to refund my dinner, but i got nothing. an apology is the least i could have expected.
will i go back? nope. i cannot. and i think others should hear about this, expecially since a 2" cockroach climbing up a customer's leg is so revolting, yet it was treated so casually!
i used to love going to sam's bbq on bascom! gave them 5 stars before this...but now? i'm looking for bbq elsewhere. period.
i called & asked to speak with the manager, but they said he wouldn't be in till tomorrow morning at 10:30 am.
i will be calling i think she said tom carlino tomorrow morning...
the 2 stars today is because the bbq is so tasty.
i could not let this go unnoticed.