Sam's Town Hotel & Gambling Hall

I am writing to express my sincere appreciation to "BRENT CASTEEL" ……for all hard work and dedication from the beginning and to the end of your shift at the "SAM'S TOWN" casino. Your contributions have been invaluable to the team, and I am grateful for all that you do.|Specifically, I want to recognize BRENT for his outstanding work. Because of him my friend on her birthday was able to recover a piece of property that was accidentally left on a machine. The glowing positive energy and aura that radiates around him shines extraordinarily bright. Encountering many personalities back to back. While accomplishing many tasks multiple requests from hundreds of players daily. I have seen him accomplish this task without a sweat. That's because he is a natural and one of a kind. Your leadership and attention to detail have been instrumental in achieving set goals and exceeding SAM'S TOWN CASINO customers’ expectations. Your contributions have not gone unnoticed, and I want to publicly acknowledge your efforts.||I encourage you to keep up the excellent work, and hopefully SAM'S TOWN casino continues to support your growth and development within the company.||Once again, thank you for all that you do. You are a valued member of the team, and i appreciate your hard work and dedication.

I went there to celebrate my birthday and a 50 year class reunion. Rooms are clean smoke free if you needed anything just call the desk. They were happy to help. The ambience around the whole place is very nice park in the middle was a great attraction even having a bar right outside there in the parkwas nice. The restaurants had good food which made for a good class reunion and a happy birthday.

This is my second time staying here. I am a Boyd rewards player from Chicago. I had all three nights comped, as well as 100 free play and 75 free food. The room was nice enough, and I was able to check in at noon free of charge. My only issue with the room is the temperature/thermostat. It would not set below 68 degrees. Also, when I left the room for an extended period to go play it actually went off. So when I returned I had to turn it down again. Weird, like it had a sensor. Bottom line, there were times it felt warm in the room. The casino has definitely a retro feel to it. You better accept the cigarette smell too. The atrium is a pleasant thing and definitely enhances the whole experience. I am a slot player so I like the variety of old school slots and new machines. I thought the payback was about average to better than average. I had some good wins, and some periods of tightness. Overall, not too bad. I appreciate the well staffed waitresses who were always there for a cocktail order. I did get approached by a man asking for a few bucks so he could eat, so I obliged. So there are street people in this casino. In the end I enjoyed it. I lost, I won, saw two movies, ate, drank, slept and gambled. I still enjoy Boyd properties more than any other casino brand.

I couldn't find all the info online ahead of time, so I figured I'd add it all in a review for everyone else. Sam's Town is family friendly, but it was just a couples stay for us. There are so many things to do I could've stayed a week, we usually only stay a couple days in Vegas. The hotel is nice and all of the pricing is reasonable, unlike the strip. You can get McDonalds, Panda Express, Dunkin, or a good taco place in the food court for the same price as at home. There's a bowling alley and movie theater with average priced tickets. The movie theater plays brand new and old movies. Food-wise there's also an ice cream shop, a nicer steakhouse, sandwich shop/deli, and a country restaurant. We ate at Smokey Joe's and it was good. The gift shop has convenient items in it if you forget anything. Walmart is across the street. I really like the waterfall with the greenery inside. The casino has all types of gaming: endless slots, old slot machines upstairs, sports betting, card tables. There's an arcade with claw machines for the kids. The place is massive. If I would change anything it would be the bed in the hotel room, but I wouldn't expect to have a great bed for a 3 star hotel. The rooms are clean and as expected. I will definitely stay here again. Make sure you join the rewards.

I recently met friends here at Smokey Joe's Restaurant for lunch. The food was wonderful and the staff were great!! The atmosphere is warm & friendly and it is conveniently located in the atrium which is so nice to walk around in and visit the shops. Sam's Town has a lot to offer including a great movie theater and several great restaurants. If you like gambling it is a fun place to play too.

An older hotel/casino, but it has its own charm. Given the location, it can draw an interesting crowd at times. Mininum bets are $10 on weekdays. They have video poker, a high limits area, and solid slot machine options. The nice thing about this place is there is a mcdonalds and robertos, a bowling alley, and a movie theater all in the same building, so you can do lots of things there. Ive had nothing but good experiences there with the staff except the last time I went. The workers at the craps tables were extremely rude to me and the rest of my party. It got to the point where we decided it wasn't even worth playing and walked away from the table altogether. In a strange way, it almost felt like they didn't want to work? They seemed reluctant and werr dragging their feet and one of the workers made a comment directly at me that ruined the latter part of the night. I would give a place like this 4 stars normally, but that sort of behavior brings down the culture, so I went with a 3.

This is a nice "old fashioned " hotel and casino on the Boulder Strip in LV! There is everything you could need here, from slots, table games, Bingo, Bowling, Movie Theater, Arcade, plenty of restaurants, and food court areas here. There is animated water and light show in the middle of the courtyard called Mystic Falls Park, best enjoyed at night for the lighting effects. NO COST! The room is spacious and looks nice, with a modernized updated space.

It was a super cute hotel. The “park” had a fun water light show with animatronic animals. Lots of fast food options. When we asked for my pillows they gave us a hard time and only allowed 2 more. Beds only had 3 pillows each. The lighting was pretty dim so not the best for doing makeup. The bell hop was quick. Hotel was clean. The pool was relaxing and nice.

If you're in Vegas and looking for something truly special, Mystic Falls Park is a hidden gem! The lush greenery, cascading waterfall, and lifelike animatronic animals set the perfect scene, but the real magic happens during the vibrant laser light show. With stunning water effects and an energizing soundtrack, it's a one-of-a-kind experience you won't find anywhere else in Vegas. Be sure to arrive early for the best view and surprise your date with a unique pre-movie experience at the nearby Cinemark. Don't miss it!

Went here for the winter wonderland display. The lights were nice and we got a visit with Santa. We went at 2 pm so the shows didn't start yet. The shows don't start until 4 pm. We went early because we didn't want to deal with the crowds!!! But I think it would've been nicer in the evening and with the show. We spent about 10-15 minutes walking through the displays and taking pictures with the lights and waterfalls. We also went to gift shop which was expensive! But fun to look at their toys and stuff. If you are in the area, it's a nice quick stop. But I don't know if I'd drive far to see this unless you really come for the show. The line for Santa when we arrived was short so that was fast and easy. And there is plenty of self-parking for free. But like any Vegas hotel, you just have to walk!

As a local who some years visits Sams Town during the Christmas season to see the kitschy display in the "park", I was pretty disappointed yesterday. First I guess it was my fault for not verifying when the Christmas show was active. I guess I figured that on a Sunday when there would be a lot of families out, it would be active at noon or something. Apparently, not till later in the day I found out. There was a little gazebo with a tired looking Santa letting folks take pictures. Ok, on to the casino itself, we a know Sam's town is not the flagship of the Boyd group, but still.... NFR was in town so there were groups of tourists (presume they were by the western wear) around the casino floor. But there were large groups of families and what was surprising several groups of young teenagers wandering around unescorted. Then there was the pervasive smell. No, not tobacco... But chemical like cleaning compounds or deoderizers... But man, did my eyes burn. I'm not usually a food court person , not for any particular reason, just not. Didn't want to go to Friday's or the sports deli or Dunkin, but figured maybe McD's .. Well the food court was darkish, tables that were not filled (and most were since it's a small space) were dirty, trash was overflowing . The one chair I managed to snag hada cushion that sunk down so.low I thought I'd hit the floor. My dining companion got something from Panda Express, but I just couldn't get motivated to order anything . She said it was ok and they did do a ten percent miltary discount. Not sure what other dining options there are there during the day. Slot machines, decent variety, same for poker machines.... Will I go back? Maybe next Christmas...

I've been coming to Sam's Town Casino for a few years now. Ever since I found out they have a mural dedicated to the band, The Killers. The mural is amazing and makes a great photo opportunity location if you are a huge fan. The casino occasionally has some limited edition The Killers themed casino chips on the floor because The Killers played at the casino back in 2016. If interested, just ask any of the casino tables to see if they have any in circulation. There is plenty of free parking and plenty of kid friendly areas at this location. Not only is this place a casino, but they also have several dining locations, a movie theater, live music on select nights, and a bowling alley. They also have an indoor waterfall! There is something for everyone here, all ages. This casino is a bit older than most, so keep that in mind when visiting. The circulation system could be a bit better. As soon as you walk in the casino, you get hit with heavy smoke smell from people smoking. I definitely make Sam's Town part of my itinerary every time I visit Las Vegas. They have plenty of touristy items for sale in their gift shop. My mom even hit a jackpot here a few years back on New Year's Day.

This is a cute hotel that is nostalgic for me. I grew up staying here with my mom. Rooms are clean and somewhat affordable. I stated here with my husband. There is a lot to if you are willing to pay. They do have a bowling alley and movie theater. The true highlight is the free lights show that is put on every evening in the courtyard. The downside is the place smells. In some parts it smelled like smoke, others like weed. They need a newer filtration system.

Stayed here on 10/18/24 the room was spotless very clean the bed is very comfy there is a $100 hold when you check in at the main desk this hotel was the only affordable hotel for nascar weekend. Be sure to check out their mystic falls park it's beautiful especially there nightly shows

This hotel is my go-to place when visiting Las Vegas. The strip gets way too crowded. I like the calmness of this casino. The movie theater and bowling alley are awesome. The rooms are clean. The casino is well maintained and the slot machines are fun to play. :)

The view from our room was really nice but the bed was AWFUL. We enjoyed the fact that quad makes it seem like you are in a different area and not in a casino.

SERVICE & TRANSITIONS -- Awesome Butter smooth checkin process; professional, efficient & down to earth. The (jungle) theme is something circus & public spaces were fantastic: impeccably clean, immersive, & an expert use of color psychology -- the best of all BOYD gaming locations IMO. MVP employees: Brittany ROOM (Deluxe King) -- https://youtu.be/iPKU8Sn9cww Pictures online are lifeless & uninspired... But in-person: vibrant, clean, & comfortably contemporary! Very impressed by house keeping performing deep cleanings during the work week. Our view was great for the extra light, but obstructed by bird poop & bugs . Windows simply aren't washed regularly enough. The dedicated workspace was perfect for work & extra tabletop space. BED -- great Linens & mattress were in peak condition. Pillow build was spectacular. This was some of my best sleep in Las Vegas. BATH -- great Huge tub, huge vanity, & powerful water pressure! This should be the baseline for Vegas hotel shower plumbing IMO. Cons: Towels were extremely rough & worn... TV/ENT./ACTIVITIES -- Good This TV was abhorrent.. everything from the programming, to the remote. It's a fragile & draconian TV solution. But there's plenty to do in this family-friendly megaplex of a casino thx to: A movie theatre, pool, bowling hall, & slots galore! WI-FI & CELL RECEPTION -- bad Verizon service was super strong - Full bars 5G-uw!! WiFi was the status quo Boyd gaming configuration: weak, unencrypted, & overpriced. --Performance-- Video streaming - Good Online gaming - great Video chatting - great --Nerd Stats-- 2-5 Mbps download 4-18 Mbps upload 0% packet loss 14 ms latency 3 ms jitter FOOD & DRINK -- great Not DoorDash friendly (very difficult in fact). Food courts offer a modest variety of convenience: Subway, McDonald's, Dunkin donuts, etc. Food service was much more personable here than at the Gold Coast casino. in-room: microwave mini-fridge (small) coffee tea wet-bar mini-bar NOISE -- Awful Thin walls, "Your worst nightmare, thin". We could hear bed frames moving, TVs, & conversations (talking-volume) in other units. LOCATION -- I felt safe, in general & as a minority here. Walmart across the street + other shopping centers in walking distance. Valet parking is not managed well; so chaotic and congested at random times. Tighten up! RECOMMENDATION & RATING Final price: $113.58/night Was it worth it: yes Best part: food & drink The first Boyd Gaming hotel I actually felt comfortable in, slept like a baby, & wanted to book again. Despite repulsive WiFi performance. Please tip the house keepers, they go above & beyond! 4.5/5 @mrstaycation

Boyd gaming has some of my favorite casinos. They are not just good for playing at but enjoyable for the atmosphere and the vibe. Sam's town has a wonderful family atmosphere. They offer a theater and bowling, and this beautiful courtyard with running water and garden like atmosphere and at night Mystic falls gives you a beautiful laser light show.They have several options for dining like McDonalds in their dining hall which make it a lot more accessible for familys. They are one of the few who have a fun bowling alley for those in tournament play or those who just want to play. This place offers a homey feel and thats a good thing.

WoW, Yelp doesn't keep current. The Buffet at Sam's Town has been closed since the Governor panicked and closed Nevada to accommodate the plandemic. $15/hour minimum wages have killed a lot of restaurants and hotels, Sam's Town is still a fun place to visit, excellent staff are courteous and efficient. Security is excellent and gaming choices are plentiful.

Came here as a party of 6 to watch a movie in the theatre. If you purchase online there is a transaction fee for each purchased ticket so it's more convenient to buy tickets in person. They have special offers on specific days, especially in summer for the kids, which is great. You're able to select your preferred seats if available. The theatre is clean, the seats are not the most comfortable but for the price you pay, I can't complain. You get what you pay for. The drinks are self-serve, large allows for a refill so definitely chose that if you have small children, they can share and you won't have to break your pocket. There are plenty of movies to choose from and different show times so choosing a time that's most convenient shouldn't be a problem.

I love that Sam's town is off the strip, it doesn't smell of cigarettes and has a large natural garden indoors. There is plenty of parking and it's free. They also offer free electric car charging although I'm not sure if there is a time limit or fees if you stay parked and are charged. After discovering this place our family has not stayed on the strip again even though sometimes you can find cheaper rooms there. Originally I would have said this is a 4ish almost 5 star place but this time I wasn't as satisfied. 60 % of their elevators were broken and there were guests mentioning that some had broken down as long ago as last year. The Buffett was shutdown and removed from the map which indicates to me that they may not be bringing it back. The fees and cost of stay was a little crazy to understand booking online and then check-in person it would be nice if they just quoted the entire price with the hotel fees and the holding charge. Having my card charged 3 times refunded once was just a lot to follow. Bringing back the Buffett and fixing those elevators would also elevate the guest experience. Other than that staff is super super nice and I appreciate all the help and patience they had with all my questions. I was definitely confused about the fee/ cost setup and needed it explained.

We had small issues. Between the very unsavory guests to the dingy carpets and rooms. Still we didn't expect much here. And the pay outs are small.

This past April we wanted to try something different and stayed at Sam's Town. What a great place. The casino is gigantic and not all that crowded. Less people means less smoke, a definite plus. Check in, a breeze. Very nice people. Right behind the front desk is the (indoor) garden area that has a cute fountain show. The room was typical Boyd, except it had a COFFEE MAKER! Nice. Free parking everywhere. Didn't hit the main restaurants but did try the Robertos Taco shop, McDs, and Dunkin's. I don't know if they even offer meal books like Downtown. They have all the usual Boyd gaming offerings. Craps even had All Tall bonus. The slots are supposed to be looser then even downtown. Seemed ok, maybe got too greedy... again. Oh well.

When it comes to guest service this is to be added to your choices, they even have centry theater inside and great places to eat

Safe, clean room, and perfectly okay to stay here. I have stayed at all the nicest properties on the strip. I stayed because I wanted to be close to the airport the day before I left. I was super skeptical because I know it's located in a bad part of town. Meaning don't venture off the property once you get there. Boyd does a nice job with their properties regardless of age. Was the casino old and smokey? You bet. Plenty of food options, very much a locals joint. For the price tag, it served its purpose. It's too far from the strip to call a vacation destination, but if you're on a budget it works. I'm glad when they spent money to remodel they did it on the rooms! There's always a guard at the elevators to your room. Was glad to see that.

The main attraction is the show on top of the waterfall. The casino has been around for decades. A regular playground of my youth, where I spent countless hours at the movie theater or arcade. I will admit that you can see the age of the place. The usual buffet and high end restaurant are gone at the time of this review. I hope they come back. I'm glad it has some family experiences like the bowling alley and ice cream shop. A nice, affordable casino to have a good time and not go broke.

Hi. I visit regularly the movie theater at Sams Town Hotel & Gambling. And I see some new ELD lights outside of the property and the casino looks more brighter. But your promotional screen outside on Boulder High way is not working properly. Plus on the walkway of the property needs a deep clean up. Plus your trash cans outside needs cleaning. The property is getting busy every year but management needs to walk the property more often in and out to see what needs to be done or repair. Thank you.

Within the past few weeks my family stayed here and generally had a great time. I am not here to write just about the hotel because it is Vegas and hotels are everywhere. I am going to write how this location went above and beyond for my kiddo who happens to be autistic. My son has a pillow that he sleeps with every night and in the hustle in packing to leave, I mistakenly left it to him to grab his pillow. It wasn't until we arrived at home and started to unpack did we realize that he did not grab his pillow. Well, after contacting the hotel we were able to get his pillow shipped back home and he immediately grabbed and hugged the pillow for at least 10 minutes when it arrived. Thank you very much to Sam's town for not tossing it, I know that would have been easier. The customer service and communication was great! TY TY

I've been visiting Sam's Town pretty regularly in recent weeks because my parents really like to gamble here. It's got more of a chill vibe compared to other locals casinos such as Stations. If you like to gamble make sure to get the players card, the people at the sign up desk are super nice and walk you through the process and explain all the benefits. The only reason why I cannot give it five stars is because the area directly around the casino is very sketchy with lots of transient folks so not really an area you want to be in late at night.

When visiting relatives In Henderson, Nevada I will definitely be returning to Sam's town Hotel. Great hotel and staff. One thing I did miss was the buffet and the Mexican restaurant. Rooms were nice and the water show was wonderful as always.

I call housekeeping to make sure they clean my room, when I return later in the evening, the room is still dirty. Terrible service.

Sadly, this review is not a very good one. It seems that the customer service has severely declined over the past year. I've been coming here for MANY years and have been accustomed to friendly staff and excellent service. Check-in, the lady checking us in, was friendly. However, her supervisor was not. I asked for a comped upgrade to an inside room, and her attitude was far from friendly. I get that last time I came I only spent hundreds of dollars at the arcade and bowling alley so I didn't have points, but as a long time guest and pretty empty hotel, she could have been nicer when she declined my request. Room - while the coffee was never great, they no longer offer complimentary coffee. Check out- because I have my grandson I was hoping to get a late check out so he could enjoy the arcade without hauling all our luggage. The same rude lady said it would be an extra charge. Now please keep in mind, it wasn't that she again said no, it was the way she said it. Im certain management does not care about poor service reviews but they may want to take a look at working on customer service. Two stars because valet was nice.

Came here to visit family that got a room here and boy I was surprised! The rooms here are great! Room service came to our room without us calling them! That was awesome. They have a pool here also! There's so much to do with your family at Sam's Town! They have a pool, an arcade, a movie theater, and lots of places to eat. Great place to do a staycation. We will be back!

Sam's Town Hotel and Casino is part of the Boyd Gaming Group. This property sports a large bowling alley, a theater complex , hotel, and casino. Over the years, this is one of my favorite off strip places to come to. Service has always been friendly. They get a chunk of gambling money on every visit, but I like Western theme. Enjoy.

Providing an updated review for my stay in 2024. I booked Sam's Town early for the CES convention based on the cost of the room + resort fees which I consider a good deal for staying off strip during one of Vegas' busiest weeks. Already knowing the best parking (parking garage 2 on the 3rd level has a skybridge) made check in easy and it did not take long to get to our mountain view room. The room was clean and well maintained during our stay and housekeeping/bell staff took good care of us. Did not use the pool, but the other public areas were good and we had no complaints there. We did not eat at the hotel because there were no deals for guests to be had, but overall it is good value as long as you have transportation to get around (or if you love bowling).

Dining, playing, and staying off of The Strip and Downtown Las Vegas... Sam's Town is a Boyd property, so, I like it because I get to use my Players Card and earn points for dining credits. I also had comp rooms here in the past. I really like the Mystic Falls Park with the laser light show, music, and animals (bear, eagle, deer, coyote, and mountain lion). There's a Food Court (McDonald's, Roberto's Taco Shop, and Panda Express), Bowling alley, gift shop, BINGO Hall, Subway, Sports Deli, Dunkin Donuts, Arcade, and Movie theater. Sometimes, in the meeting rooms upstairs, they'll have craft fairs. Sam's Town is a cool, old school casino. They used to have a shuttle from The Cal, but it's been discontinued. That's ok - I'll just drive there. The parking is free!

DONT WASTE YOUR TIME!! This was my first stop in vegas and a employee was so rude. My hubbie wanted a players card and she wouldnt give him time of day. But she did give attention to a person after us. It seems my 1st review was removed so I'm doing this again. The place was a ghost town. Cant say a color apparently here. It's okay we went to Durango and promptly got a players card. You need to hire more friendly employees. Too many casinos want our money and got it..people read other reviews there is a common thing here rudeness!! The inside was nicer than the employees and it had a weird smell.

No coffee makers in the rooms and everything everywhere smells like smoke - including in the nonsmoking rooms. Over Memorial Day only one elevator was working. We learned to cram in whether it was going up or down. The biggest disappointment was the Missing Man Table at the restaurant. At first, it was great to see it, but then, even though there was a description of the meaning of each item on the table, the rose was long-dead and the lemon slice was very old and decrepit. Thanks for the effort, I guess. I've been several times, and there are too many choices to go back again.

Place is a ghost town and machines don't pay. Won't be going back. They need a total makeover.

Sam's Town Firelight Buffet is somewhat representative of Vegas Buffets 20 years ago. Be certain to obtain the free VIP card for various buffet discounts. To be clear, this buffet does not serve a "good meal." Often folks are looking for a great price, but "you get what you pay for." The Mexican is mainly tacos, the Italian is pizza and mac and cheese, the Asian is rice, noodles and mystery stir fry, the American is a carving station of tough turkey, ham, and inedible roast beef. The salad bar is limited, but ok. Sam's Town Firelight Buffet offers a neat dessert selection, but most of us do not do dessert. Wine and beer is limited and cheap. Guess we are not the demographic who will re-visit Sam's Town Firelight Buffet. We recognize that the cooks and servers are doing their very best, and the servers deserve a decent tip. We do not visit Vegas to locate the "best buffet deals." We clearly disagree with many who think Sam's Town Firelight Buffet is excellent or great or whatever.

Located all the way on the opposite end of the strip. More like a local casino, there's a movie theatre inside/connected, some fast food spots to eat and some restaurants, as well as shops. The casino part itself is very smokey, but the inner part where the waterfall is is a smoke free zone. The waterfall is definitely one of the best features for this place.

Sam's Town looks like an old western town from the façade of the side building. It is a cute little casino for the locals or out of town guests who do not want to to the strip or Fremont street for touristy prices or attractions. It reminds me of the New Orleans because it also has a movi theatre and bowling alley, fast foods (McDonald's, Roberto's and Panda Express). They have a nice steak house/restaurant too (The Angey Butcher) but we didn't eat there. We were there to enjoy the Christmas deco which were very cute. So it seems they have enough to entertain a family besides gambling fir the adults.

It was our first time visiting Sam's Town, the parking is free, we went inside and their are food courts, gambling and the mystic park which we thought was amazing, it was decorated with Christmas lights, great place to take photos, walk around! Other then the park, it was ok, wouldn't go there again.

My husband and I were in the casino and we sat down for a second and I was waiting for my husband to give me dollars so I can play the machine and the security guard came over and told us we have to leave because we were not gambling. We told him that yea we are and he proceeded to stand there to watch me play the machine. I don't appreciate being watched like a damn toddler. I told him that he can leave now and he said nope I'm gonna stand here and watch you play to make sure you are actually playing the machine. This has gone to far! They are rude and on the boarder of violating my rights. Security guards need more training for sure. Contacting attorney general due to this incident

Very smokey, even the non-smoking areas, Beds were too firm for me, the gaming emphasis seems to be bingo and slots, only one crap table manned by unfriendly, difficult to understand dealer and stickman. The theater and bowling ally were great and the staff competent. The location is off the strip by 6 miles, and the neighborhood was pretty rough, not a place to be walking down the street at night. The Fridays restaurant inside was a pleasant surprise, nice people, yummy food, reasonable prices

I've been trying to stay at Sam's Town for years and finally got to chance because I am a huge The Killers fan and I was in town for a show. Check in was fast and easy. I arrived at 5pm from the driving from LA. Room was clean as expected. I'm really impressed with the security on the floor and in the parking lot. Even when I checked out early to beat traffic at 5am, security was still making rounds. I love this place and I will tell you why: there's a theatre here, McDonald's for my ice coffee, and I hardly smelled smoke compare to other places. I would definitely recommend staying here even if it's out of the way. There's a 202 bus on Las Vegas blvd u can take if you don't have a car. I took the bus to the strip because I didn't want to deal with the strip traffic and parking fee.

I paid more for this hotel thinking I was going to get my money's worth. I took my Mom for her to have a great time to gamble and enjoy the scenery with the nice waterfall and tree display. Turns out the next morning when we woke up, I had bites on my arm and my Mom started to itch really bad. We went to confront the front desk about it and immediately she brushed me off and got the manager. I waited for her just to tell me she was going to waive the resort fee and file a report to the security dept. i went to the security dept and I told the security guard that bed bugs bit us. We moved the end comforter to see tons of black little bugs. It was gross. They took pictures of my arm and haven't got back to me. Today, Linda the manager left me a message stating that they hired someone to inspect the room and there was no bed bugs there. I'm sure she said that just to make her hotel look good. Never sent me proof or anything. My Mom ended up going to the hospital because of getting a fever and rashes all over her body. Turns out that she was diagnosed with scabies. Housekeeping doesn't do their job and are not washing the sheets correctly. I have been texting security and they are not responding to me. NEVER GOING BACK HERE AGAIN!!

My boyfriend and I decided to spend Christmas evening here to check out the mystic falls Christmas display and enjoy gambling. We had an amazing time! We usually gamble at the Santa Fe often but their machines have gotten really tight. The slots seemed much looser here we both won good money and they carried courvoisier our fave drink. The bartenders and waitresses were awesome and we loved the old school vibe here. We will definitely make the drive from centennial hills to this casino once a week from now on. Also loved that the Fridays was open really late so we could get a good late night dinner

Besides there being soooo much cigarette smoke, it wasn't too bad. That was just a huge turn off for me. Felt like my clothes had to be dry cleaned. We walked around, gambled a little and ate some food. Plenty of things to do here. I just happened to be on this side of town and wanted to visit this place. It's been years.

we love this casino, they always treat us well and often give us free play customer services are great and we are also are eligible for free rooms, we love staying here away from the strip

Fantastic locals casino. The place has been there since the 1979, but it is in great shape. You can tell that it is loved and cared for. Every employee that I interacted with was friendly and took the time to chat. They make you feel welcome and like you are a valued customer, not another number. Stand outs are the bingo room and the blackjack. Great time!

Very nice place. Somewhat reasonable prices compared to the rest of Vegas. It's a large hotel. Very well kept. Our room and everywhere we saw was very clean. The staff were all very pleasant. It's far from the Strip and Fremont street. They are several miles away. You would definitely have to drive or get a ride almost anywhere you go. But the hotel itself does have a lot to do. Big casino, big name entertainment, a bowling alley, movie theater, and several food options, from fast food to nice restaurants. And its across the street from a big Walmart. There was an awards show going on in the hotel, and I saw several famous rock stars walking around afterwards!

Great rooms. A good distance from the strip. Variety of Food available on the first floor and a nice convenience store. BUT! Way too much smoke. I understand it's attached to a casino but inhaling 2 packs of cigarettes with each breath is an issue. Other casinos, on the strip, do not have this issue. Let's invest in the air conditioning system. Love the forest in the middle with the waterfall. The plants are working overtime to convert the smoke into oxygen.

(TGI Fridays 0742) Carlos and Danielle's service are top notch!! They are very helpful and kind, would definitely come again!!

We love Sam's Town the food outlets are first rated,the employees are the friendliest and so accommodating especially the bartenders at the Stagecoach Bar ( a hidden gem on floor 2) the pool area is nice but don't count on getting too much sun later in the day due to shade caused by the hotel gaming was fun but I lost .we love the Mystic Falls atrium and the light and water show.my only complaint is that there were problems with the elevators 2 didn't work if you are looking for a nice fully self contained resort you can't bear Sam's Town!!

Very cool hotel in Vegas. Didn't look far from the strip when booking, but still took 30m with Vegas traffic; it was nice not being stuck in the crowd and to see outside Vegas. This hotel has a bowling alley and movie theater inside. We took advantage of bowling and it was a lot of fun!! Lots of slots and tables, restaurants, even a dunk'n and crepe place, subway and McDonald's too. They had a small business fair going on the second floor. We stayed here for a couple nights and it was nice, well worth it. Their lobby is set up like an old town and it's really nice touch to look at.. huge rock waterfall with a laser light show after 4pm. We visited Vegas over the holiday weekend and this hotel was in our budget and had great reviews. Staff very nice, clean. Check in took a minute, but checkout was a breeze. Not very crowded.

Located off Boulder Hwy in Las Vegas. This hotel and casino is off the strip so it stands on it's own. It gives off a cowboyish type of vibe I know back in the day when the rodeo was in town this was the place to stay not sure if it still is when the rodeo comes now. This place pretty much has everything from your hotel room, Casino, eating places, bowling, arcade for kids, and even a movie theater that shows all the current movies. This is a pretty big property with lots to do if you stay here. For dinner I had Roberto's got the 3 rolled beef tacos w/ cheddar cheese it was good. Overall a nice place. If you want to get away from the strip or downtown crowds this is the spot if you don't want to go far away from those areas.