San Francisco Centre

This was a shocking experience for me here. Upon entering the mall, I noticed that it was a little less busy than usual (especially since it was located in metro San Francisco). I checked out the map of the shopping mall and was very surprised that it had nearly 10 floors! I went to the concourse level, and the Panda Express was quite good. However, when I started going through the escalators to go upstairs, I began noticing that this mall is almost completely empty. There were nearly no shops. It was almost as if it was abandoned. Security guards were wandering around the empty mall, and I was able to spot a few stores, however, they were almost all dark and some had signs stating that it was permanently closed. I found a few stores, such as ecco and H&M which looked vibrant and open, however, some of them were also slightly empty. This led me to believing that this mall is dying and had a sense of uncertainty in its future. Overall, I had an okay-ish experience here. So much potential for this mall. But it was nearly 80% empty as of December 2025.

San Francisco Centre used to be one of the most vibrant malls in the city, full of energy, great shops, and an upbeat atmosphere. Unfortunately, that’s no longer the case. During my recent visit, I found the mall almost empty — only a handful of stores are still open, and most of the upper floors are closed or vacant. It’s still clean and well-kept, and the restrooms are in fair condition, but the quiet, empty corridors make it feel a bit sad and lifeless. Hard to believe this used to be such a lively downtown shopping spot. Hopefully, it will see a revival soon because the location and space have great potential.

Well, Westfield Mall known as San Francisco Centre Mall is officially closed, effective January 26, 2026. I can’t believe it started since 2006. This place used to represent the start of when shopping malls where the place to shop. I used to take BART to Powell Street Station downstairs, grab a quick lunch at Bristrol Farmers Market, and shop at Shoe Palace, American Express, Gap Macys, and Old Navy. I even bought my new Skechers Blues there in 2012 but was worn out within corner later in right corner. Here is some photos of where Westfield should look like in this vibrant city and clothes I have brought which I'll will later cherish the memories I have in this store. Hopefully, U.S. government officials will renovate and rebuild a new mall, as sales have been slowly declining during the holiday since COVID began in March 2020. Over time, the area faced growing issues with homelessness, crime rates, and security concerns, affecting stores selling personal care items, electronics, toys, luggage, and backpacks. With all malls beggining to closed each year during 2021-2024.

San Francisco Center (formerly known as “Westfield Mall” and first “Emporium”) The City’s landmark with history of pride located in the heart of downtown and Powell Street transit hub on Market between 4th and 5th Street is now “Closed until further notice,” which could mean a “death sentence.” The current mall opened in 1988, then reopened in September 2006 after installing the Dome in a “1.5 million-square-foot complex” with significant expansion to become the Bay Area’s iconic “flagship mall,” "the largest urban shopping center west of the Mississippi," has had a downturn ever since Pandemic with many stores including Bloomingdale and Nordstrom, which are considered “anchor tenants,” gradually moving out or shutting down similar to an incurable cancer until “cerchio di morte” finally arrived on Friday, January 23, 2026. 😔 According to AI: The original building was built in 1896, destroyed in the 1906 earthquake, and rebuilt with the prominent dome in 1908. The 102-foot-wide, glass-and-steel dome of the former Emporium department store in San Francisco, built in 1908, is a restored, iconic landmark serving as the centerpiece for the Westfield San Francisco Centre. It was famously jacked 60 feet into the air and preserved during the mall's construction in the early 2000s become iconic "symbol of San Francisco." Growing crime particularly retain crime and lacking foot traffic are certainly factors attributed to the closure but major malls in other Bay Area’s cities such as Hillsdale Shopping Center in San Mateo and Westfield Vally Fair in San Jose and event Stonestown in The City are comparatively doing well if not booming. "A man's got to know his limitations" best wish to the landmark mall while leaving it to professionals such as the planning, the new management but perhaps not a “mob” voting for another so-called park like “Sunset Dume,” “Casinos” or a “soccer stadium” imagined by the former mayor in whose term nothing personal “The City” went down, regrettably, including the Westfield Center…😔 Oh well…I put one star as it’s closed before permanently announced…one in Kanji is simply one stroke actually represents the groundbreaking “horizon” signifying the beginning of everything.. GO Giants! GO Niners! GO “The City!” Nu, tizaher Lurie!🫡

Prime location, but this mall is dying. Sad food court, out-of-date directory, and most spaces empty. Or, it could be that leases are not being renewed in preparation for big things to come. I hope it’s the latter. Not much happening here now.

An astoundingly beautiful mall, located innocuously on Market St. in the middle of downtown SF. There’s a couple dozen stores left open inside the stunning building and a food court. If you can make your way up to the top floors, you can enjoy the beauty of the building’s dome and an abandoned (closed) movie theater entrance.

As a teenager I went there with my childhood girl (friend or at least i hoped haha). I wanted to buy her a fur jacket i remember then I saw the price was like 20k ! The mall was at its peak. Bustling etc. 30 years later yes its a lot more empty and on its knees to some extent. but the historical building is still here, beautiful and reminds me of my past romance. To visit if you are in the area, just the architecture itself is beautiful and shop in the last remaining shops.

Ecco is the last store standing with ten days to go. I was informed by security once it closes, the mall will be shut down. Still well maintained, so it's a rare window of time to see what a clean yet abandoned mall looks like in all its nostalgic glory.

Very nice mall, has a dope food court on the bottom floor too I think, gotta at least stop by when you're in town

Emporium Centre San Francisco, formerly known as San Francisco Centre, is a shopping mall in San Francisco, California. Anchored by Bloomingdale's, it offers convenient access to the Powell Street station through an underground entrance on the concourse level. It's beautifully designed with impressive architecture, but the only downside is that much of it is empty.

This once lively place has been going down hill over the years. It's really sad to watch. Week by week (month by month), stores have been closing. "Let's spend a day at the mall" is no longer a thought or even doable. About 80% of the stores here are shutdown. It's quiet and dark. "Fast fashion" and Bloomingdale's are the major stores open.

Dropped by the other day and was disappointed in how SF's flagship mall has now come into disarray... Numerous anchor tenants have left the mall, including Nordstrom and Century Theaters. Numerous parts of the mall were off limits including loos, entrances to the BART/MUNI. Security presence was everywhere from mall security at each entrance of the mall. Almost every tenant inside the mall also had a private security guard as well...

Beautiful mall! They even had the curving escalators, which are very rare! The store were spread out! Very clean mall! You can shop at Zara, Lululemon, H+m, Victoria's Secret and even get your eyebrows threaded! It's located in the heart of Union Square! Lots going on

With the closing of so many stores in SF, and with so many big anchor tenants leaving this downtown mall, I started thinking about the beautiful dome located at the top level of this mall. This dome was constructed originally for The Emporium department store back in 1896, which closed in 1996. Then when the Westfield mall took over, it was incorporated into the new building. The dome is still gorgeous and modeled after the one in Paris. I hope that whomever takes over this building keep this historic and beautiful art piece alive.

8/3/223 It's been a very long time since the last visit.. maybe 2010?.. Coming from my city that has one indoor and one outdoor mall ..is eye dropping.. The fun times of shopping in Sac and Roseville.. A lot of changes and very busy downtown.. I have never seen so many security guards walking and standing guard of some high end stores. It was nice to see some different retail shops too. More tourists from different countries happily browsing and shopping.. Glad I had time to visit..

Pathetically sad. Rapidly moving toward blight. Most of the stores have moved out. The remaining stores have lonely employees standing around as if in one of those abandoned Midwest shopping malls. Why would anyone come to this dump then spend over $150 on a pair of shorts at psycho kitty? The Adidas store is gone, so there's literally zero reason for me to ever come here again. Heading out I decide to walk through Bloomingdale's. Security teams guard the doors, and employees stand around and chat. Friday afternoon at 4:00 p.m., the employee to customer ratio is 200 to 1. There are more security guards in this store right now than there are customers.

Due to the pandemic, this mall has really gone downhill. A lot of the eateries both upstairs and downstairs have closed. So, too, have the shops. My favorite places such as the high end eateries upstairs and Ghirardelli ice cream shop and Williams and Sonoma and the specialty market have all closed down. This place has become a ghost town and I'm not sure why anyone would come here anymore other than to go to the movie theatre or maybe Bloomingdale's. Truly sad.

Westfield Mall SF soon closing entire mall for shopping. https://www.instagram.com/reel/ctadefwlpev/?igshid=mzrlodbinwflza== Westfield plans to pull out of San Francisco, the company citing significant decreases in sales, foot traffic and occupancy level. Nordstrom also closing both of its stores in downtown San Francisco.

The building features great architecture with a beautiful dome and great light and space. Unfortunately several shops have closed, but the ones still there are striving to make things work and have great service with friendly and attentive staff. The security has been greatly improved and it feels safe and clean. We need to support the remaining shops and restaurants and hope that new amazing tenants and business move in soon!

I was sooo looking forward to this mall since I haven't been to it since I was a kid, but I was thoroughly disappointed! There were so many stores closed in such a nice mall and the bathrooms were closed for "maintenance" the entire time I was there. The food court had some good options but the prices made everything hard to enjoy. We ended up getting a slice at Blondie's which was good but also a bit pricey for just a slice. Overall I wouldn't recommend but it was still a good place to get my steps in!

Its a nice sized mall. One of my favorites to visit in sf due to the connection of Bart on the food court level. This makes it a fun stop to grab a bite in the food court, before venturing onto Bart. Recently visiting here, the mall security has been posted at the food court checking "covid papers" which to me seems a mute point, when there are transients in the mall actively spitting on people while walking by. So thats a problem, saw nothing done even as the lady who was spat on complained. Many of the hallmark shops are still present, but noticed many of the smaller shops that I remembered were for lease and closed down, due to a year of being closed. Overall, I enjoy visiting this mall when making a trip into the city with its wide variety of shops and restaurants.

Mall isn't as lively as previous years. It's almost an inconvenience just to stop by here with the cost of parking, potential break-ins and access to and from public transportation, overall maintenance, and lack of products. You can tell by the surrounding areas including the once filled Union Square. The City of SF and dare I say California fails to come up with better solutions and leaves its problem to fend for itself but that's a separate topic. Very few selection left in the mall as many stores have left feels like a shell of its former self and had potential- but feels more as though it'll become a ghost mall. Which is a shame due to its location and interior spaces (gorgeous dome and spiral escalator.) Also I wasn't able to access the sky terrace earlier today (which is supposed to be one of the Priv-Pub Open Spaces. However- saving grace is despite all of these- are the people- the workers (both retail/food/security) are -usually- very genuine, nice, and helpful. And the fact I use the entrance and exits to jump between Market and Mission.

I love this shopping center. Located right in Union Square this is the place to be. They have all the high-end stores you typically expect from a large mall. Nordstrom is the largest retailer in the store taking up most of the upper floors. As you go on the escalator all the way to the top my head was spinning from how high we were. We ended up going to the movie theater on the top floor and that was a trek as this mall has so many floors to go through. They currently allow you to go up to the rooftop but the view from there is not the best. They have tables spaced out and during the day it is not too hot and sunny. It is nice to dine outside during these times. They have a large food court downstairs with seating as well. They have several restaurants that I was not familiar with. I was impressed with all the different types of cuisines presented here such as NooBowl, Umai Savory Hotdogs, and Koja Kitchen. I ordered a California style hot dog from Umi Savory Hotdogs and was very impressed. My favorite time to stop by is during the winter holidays. You can see the famous upside-down Christmas tree from the roof. There are lights hanging down from every floor. I loved the architecture of the dome on the top floor. I saw lots of people taking pictures there. There is a short walk to the movie theater down the hall where we ended up finishing our Friday night. This is a nice place to visit if you are shopping downtown in San Francisco.

A large mall in Union Square of San Francisco's City area. It has everything from Razor, a technology company that sells gaming hardware and other electronics to Burberry, a luxury fashion brand, to bath and Body Works, the go-to for everything with a nice aroma and beautiful fragrance to a 3 or 4 floor Nordstrom. The food court is on the lower level. There are plenty of food options such as Bearded Papa cream puffs, Chinese food, noodles, Boba, Shake Shack, etc. The mall was beautifully decorated with a Christmas tree and beautiful lights and bright decorations hanging. I visited every floor and explored the mall the whole day as it was raining. I enjoyed walking around and just looking at the decorations and checking out a bunch of stores during a rainy day. I also did some people-watching when I got tired. This mall was where I saw the most people I've ever seen during my trip to San Francisco - or well, Union Square in general; I guess this is where everyone hangs out. Great place to hang out when you have some downtime or when it's raining.

Quick take: holiday decorations I don't really shop at the mall much these days. I will always go inside to look at holiday decorations. I'll also find my way to the dome. We grab a table and just hang out in the dome for a little bit. It's always breathe taking everytime. It's beautiful!

This isn't a proper, thorough review of the mall, but I just wanted to share some of what I experienced today. At the top floor, where there used to be dining options, it's now a place to sit and enjoy your food from the food court or just relax. It's a beautiful area with a huge upside down Christmas tree. I'm not a big mall person so I didn't do justice to all the shopping options. I did enjoy the Nordstrom store; very festive, classy holiday decorations. I also had to try a hot dog at Umami Savory Hot Dogs. I got the Umami Truffle Dog and Umami Fries. I was offered a fork and declined it; big mistake. You need one for the fries as they have a lot of sauce. The meal was tasty but a bit rich. It was really fun to try but due to how rich it was, it's not my type of thing. This is definitely one of the nicest malls I've visited with a great mix of cool stores and food.

Probably one of the best malls around. No its not perfect but its got a lot of good that out weigh the bad. Easy to access if your using Bart. If you live near any Bart station anywhere in the bay it means this place is just steps away - and you only have to pay pennies to get here. Upscale stores and lots of them. Everything you would expect a mall to have - including food options. There is a heavy police presence in this whole general area so things are as safe as they ever could be. The San Jose shopping mall is probably similar to this one and a good option for you if you want lots of shopping and designer options but just don't like the city for whatever reason. If you really aren't a city person there is always the San Francisco outlets in Livermore but its a long drive to get there and I think the nearest Bart would be for Dublin. The pandemic is moving past us - its time to get out there again and support some brick stores. You ordered everything off Amazon the last few years - lets change it up.

Very nice shopping center in San Francisco. I went to this place multiple times before. But never got a chance to its very top. It was a fun today when I had time to take the escalators all the way to the top level and the dome. Highly recommend it to you when you have free time in the city and spend an afternoon there.

Fun spot to find what you need! Polite customer service reps! Unlike luckys on Fulton ! The cashier was soooo rude and over charged 20$ worth of items.

This review is for the women's shoe department. I had a really great sales associate help me with a pair of CDG Converse. He was friendly, enthusiastic, and just very personable. Unfortunately I didn't catch his name, but I really liked his energy and his attentiveness.

Checked out the mall for the first time since a couple xmas's ago. There is a good amount of vacancies, and most of the patrons appeared to be tourists. You could easily tell that they were. We did buy some food at shake shack. The workers were very friendly. Most malls will need to re-imagine themselves as they can't sell the things you can get online. Some malls have kpop / japan type stores or other types of stores that sell some items not readily available online.

Literally fuck this store(sorry). Came at 7:40 to pick up my package for in-store pickup(supposed to have made shipping faster and easier for me) and they didn't let me pick up the package. They said that they were done doing business for the day. Just frustrating after rushing to the store to get there in time after a long day of work. Manager was "nice" but she could have just scanned the package in and handed me it. As someone who has worked in customer service and now in healthcare, you need to be accommodating until the last minute. We're ALL tired.

The Westfield is an upscale mall located in downtown San Francisco's Union Square. Though it has a sleek design, the place has been around a while and is an outdated mall. There is a movie theater and famous brands there like Nordstrom's and Bloomingdale's. I took a quick wander inside and it is definitely an above average shopping center with a lot of good options and a decent sized food court. The best thing about it were the unique spiral escalators.

I heard Westfield Mall is closing in San Francisco and it's so shocking! I was there when this mall opened that's been a beautiful gem of a shopping mall, top notch that helped the community in many ways. I've visited recently to note hardly any shoppers were there that made me feel like I was in a Twilight Zone episode again since the pandemic. I don't understand why people were staying away from this mall since it has a food court, movie theatre, spa. It's fun to visit no matter what. It's not normal that there were so few people in this mall and it was creepy! I figure people stayed away due to fears of criminal entry to rob stores that's dangerous to shoppers. I noted high security there on the property. I blame Gavin Newsom refusing to enforce shoplifting laws and threats against anyone who does! This man needed to be removed from office! This is a huge loss for San Francisco! The Body Shop paid for a new lease 2 years ago that is shutting down this Sunday June, 18, 2023.

I heard they may be closing this mall. It's such a shame. I used to go here all the time as a kid. It's too bad, I feel like all the shops will close soon enough and we'll only be left with Amazon. :(

What a grand, fabulous and beautiful downtown mall of San Francisco at Powell street. It's a wonderful place to spend entire Sunday afternoon free from hustle and bustle of the rest of the downtown. I love its convenience and location. The shoppers are very few and quiet. The helpers are extremely nice and polite. The entire mall is too big to see in one visit. I will definitely come back to browse everything from everywhere! I also liked the people watching. Try, you must.

Nice place to enjoy good food and shopping. Connect to Bart. Be careful if you get outside of the building, lot of unsheltered people along the market street with strong marijuana smells and they are shouting at people with bad language.

The rooftop terrace is is a great option to dine Al Fresca, especially during this pandemic. Lots of tables and seats for groups too. However, I wish there were more shaded areas as it can be very bright and sunny. Elevators are next to the Poke eatery. Just follow the signs to the 9th floor and bring your food. Happy safe eating!

After a 5 year hiatus visited today December 1, 2021. It's 3 weeks before Christmas. You'd expect the place to be bustling, cheery and bright. Nope. Actually feels kind'a dismal. No spark, no electricity, hardly fun. When I was here in 2016 the food court in the basement had lots of interesting kiosks and a big market / eatery. Market is gone. The various corporate booths all looked & smelled like airport food vendors. I bought a way overpriced lemonade and got the hell out. Not destination worthy even for the most dedicated shopper.

Visited the Westfield mall and the food court tonight and was so happy to see so many stores and food vendors open! Im not sure why the media is saying this mall is closed because its very much open! I was expecting a ghost town but that isnt the case. Yes, some stores are permanently closed but many are still open and most of the food court vendors are still there too. Tonight we got dan dan noodles from NooBowl, halal Pakistani food, and Hokkaido cheese tarts. All very good! We did some shopping at Madewell, Bloomingdales, Coach, Vans, and Jcrew. Lots of other stores were open too. The mall had a ton of security on site and every store had their own security too. Needless to say, I felt incredibly safe. The food court custodial staff kept all the tables very clean and tidy. A+ Overall, I was impressed. I had a really pleasant evening of shopping with no crowds, good food, and great service. Thank you!

Not a great or successful shopping experience. There are security guards at many of the stores. I even witness a shoplifter run out of the store, alarms went off, and security chased after him. The mall just seemed deserted. The food court options were great, however there are people walking around asking for money, the outside of the restrooms just smell like urine. We ate what we ordered and just left as soon as possible.

I expected better from a shopping center in San Francisco. They just have the same old boring stores as usual, instead of interesting boutiques and prices are high, service is not good. So I don't really see a point in shopping here unless you needed something desperately. In short, shop here for necessity but not for fun.

American Eagle and The LEGO store are about the only places worth visiting. My serious issue is that they were playing Christmas music on October 14th. That's way WAY too soon. Apparently they're trying to drive everyone else out.

I have been going to this Westfield Shopping Mall for so many years... and I still continue on to go shopping around at this Westfield Shopping Mall... Not only that the one thing that... I really like most about the Westfield Shopping Mall location of San Francisco Ca Usa is when they decorate the Westfield Shopping Mall with it's beautiful Christmas Lights during the Happy Holiday Season!!! When the Happy Holiday Season is over with and when the Christmas Decoration is been taken away... It gets replaced with it's Chinese New Year decoration which is very nice as well!!!

I've been visiting the Westfield San Franisco Centre for years and it's still a consistent stop whenever I'm in the city... This massive mall is gorgeous in design and social media moments are a plenty. The spiraling escalators to the upper levels is functional art in itself. The store selection is massive and up to date with the latest and greatest. I'm sure rent is expensive so "if you're not first, you're last." -Ricky Bobby The holiday decor is fantastic if you happen to be visit during the season. The inverted Lighted Christmas tree displayed on my visit was fantastic. The food emporium is packed with plenty of eating options for everyone. I've never traveled here by car but parking anywhere in the heart of SF is going to be a nightmare.com...I'd suggest the Bart and Uber everywhere when you visit the awesome Westfield San Francisco Centre. Cheers!

Oh mind effing God! Listen up, folks. Now the homeless are literally using the elevators as a toilet. That's right. The janitors are now finding human feces inside of the elevators. This has been going on at least twice a week from what I hear from some of the staff. If you do decide to come to this mall, use the stairs or escalators. DO NOT use the elevators. You have been warned.

I came here for the first time when it was Emporium Capwells. That's how young I am! So when my husband said he was at the Westfield, I had no idea what he was talking about. But I found it and memories came flooding back. It's good for the walking, I probably wouldn't shop here, don't go to chain stores or go to SF for much, but they provided a nice trip down memory lane.

In all the things I had on my list I made while in town, this is the one I wish I could have spent more time doing. Very nice three story mall like building with stores, food, and so hiGh end designer places as well. I only was able to spend time in two of the stores due to time, but if I ever were to make it back - I would stop here for an extended period of time. The mall was very busy, and very clean, however I can't speak to the bathroom cleanliness or anything as I only came in and out to take care of business. Really cool looking indoor shopping and again three floors Would be huge for me as a shopper

We went here to pass time as we waited on the trolley. This mall has a lot of stores: Artizia, Zara, and other contemporary fashion stores. I definitely want to revisit. The service folk were very helpful when directing us around the mall.

I was just leaving Westfield after a 12 hour shift and was going to BART. I was shocked when I saw two Westfield security guards(one Asian twen male and one Asian teen female) just push through without paying. I then remarked "wow you two are security at Westfield and just broke the law". As I was walking down the escalator the Asian male turned around and shouted at me "mind your business N word" with the "GGA" not the hard "ER" but that doesn't matter. I worked loss prevention for Nordstrom for years until they closed down recently.

This is the worst mall I've been to in my whole life. I don't think this qualifies as a mall. Half of it is closed, half the shoppers are just homeless people. If you're from a small city, you might be impressed. Good luck to all the "stores."

I especially like the Westfield Centre food court. It is very International. They used to have a Loving Hut, which I especially liked because I am a vegetarian. They also have the only public bathroom in Downtown San Francisco besides the outdoor toilets. It is sad that the mall has fallen on hard times.

This is a huge mall located in San Francisco that offers a variety of stores that most other places don't have. Since it is in the city, you should expect to find parking in the parking garage that is located across the street from the mall. The stores offered here range from high-brand stores, macys, nordstrom, and they have a huge food court. The mall itself is really huge being 2-3 stories tall. Nordstrom does take up a huge part of the store though so keep that in mind. Overall, this store does get pretty packed and sometimes it will be a long wait to get into the store because of Covid. I do recommend coming here though if you can't find a store that isn't near you because this mall will most likely have it.

In comparison to the shopping centers in Southeast Asia and (if comparing apples to apples) to the Valley Fair shopping centre in San Jose, the Westfield San Francisco is very outdated and pretty disappointing. The shops/stores are few as many are now out of business, the food court looks tired and there are more shoplifters than actual shoppers. Skip this mall and visit Valley Fair in San Jose instead!

Shoppers beware ! I got thrown at with jumbo size gummy bears several times from a group of teenagers who hangs around in this mall regularly. I reported the incidents to the security managers twice with videos, but nothing was done.

That was some mall!! Beautiful, well laid out. Nordstrom, Bloomingdales, J Crew, Lululemon, Kiel's .... Most stores had terrific sales. An armed security presence, disappointed there weren't places to sit, they obviously want shoppers not people hanging out.

The amount of homeless people here baffles me. The smell at some places of the store is horrible because of them. Theres alot of security so i guess theyre allowed to stay there. But if they are there should be more cleaning. The stores were normal. Just like any other mall.