Sandals Royal Bahamian

Although the property went through a major renovation, the rooms need a lot of work still. The dresser in our room (1331)was being leveled with a piece of cardboard but the dresser drawer still wouldn’t stay shut. The toilet ran constantly unless you played with handle. There were stains on the pillows and curtains. The elevator was even out of service one day. Definitely did not feel like a luxury experience. As for the common areas both the main pool and the pool on the private island were cloudy most of our stay so we opted not to get in because clearly the chemicals weren’t balanced. We tried getting reservations for the restaurants shortly after checking in but there was no availability for the duration of our stay. So we had to dine at the other option which were ok but had a few issues as well. On three different occasions food was served to us under cooked. The vents in the Italian restaurant definitely need some serious attention because they were covered in what looked like mold or mildew. Voiced all these concern with the concierge and they took my information down and said a member of management would be in touch to “make things right”. Needless to say we checked out over 2 weeks ago and have yet to hear from anyone. Definitely was not a 5 star hotel and would not recommend!

Absolutely fabulous all inclusive resort. So happy with everything especially that beautiful Bahamas breeze and sun. A gorgeous private island is available to hang out all day. So many special employees like Felicia, Celeste, Ester, Joel, Terrel, Bullet, Oman just to name a few. The Captains of the boat made sure we had a fun time. First class all the way. Everyone works so hard to make it special. You will be happy! Especially for Valentines day. THANK YOU SANDALS! XOXO

January 8th 2023 Disappointing Honeymoon Experience at Sandals Royal Bahamian We chose Sandals Royal Bahamian for our honeymoon, expecting a luxurious and relaxing getaway. Unfortunately, the experience fell far short of what we had hoped for—so much so that we ended our 10-day stay early, leaving after just seven nights. Our biggest disappointment was the room. We booked a swim-up suite, expecting a premium experience, but it did not live up to the hype. The swim-up pool was freezing cold and essentially unusable, making one of the suite’s biggest selling points a complete letdown. Additionally, the pool area backed onto a service road, which took away from the feeling of privacy and exclusivity. Given the high cost and the way these rooms are marketed, our expectations were significantly higher. While the room was a major letdown, we did enjoy some aspects of the resort. The main restaurants served good food, and we had no complaints about the dining experience. However, beyond the restaurants, the overall amenities and resort atmosphere felt underwhelming and did not justify the premium price tag. One bright spot of our stay was the butler service. Our butlers were fantastic—attentive, professional, and always willing to go the extra mile. They were truly the highlight of an otherwise disappointing trip. For the price we paid and the reputation Sandals promotes, we expected much more. While the resort had some positives, the room quality, lackluster amenities, and overall underwhelming experience led us to cut our trip short. Sadly, we would not recommend Sandals Royal Bahamian to others looking for a truly luxurious honeymoon.

My husband and I enjoyed a trip to Sandals Royal Bahamian in the Butler Elite room category. This resort is absolutely beautiful. Everything is clean and well maintained. The beaches are gorgeous - particularly at the private island. The private island was definitely the highlight of the trip! The beach is pristine, the atmosphere quiet and serene, snorkeling was great and the spa was wonderful. McQueen & Peggy were fantastic for our couples massage! Our butler service was really great! Our butler phone service wasn’t working one day (we didn’t realize it for several hours because we were at the island - on which butler service does not follow you), and all of the staff were very helpful in getting it fixed. One of our butlers, Junior, in particular went out of his way to take extra care of us. All of the staff we interacted with was so friendly, including our private transfer driver, Ricardo, when we were leaving. This was our first Sandals trip, and we already booked another trip before leaving. We loved the Bahamas and can’t wait to go back!

Paradise with a Side of Five-Star Service! If heaven had an all-inclusive resort, it would be Sandals Royal Bahamian—and if the angels were half as good as the staff here, I might start behaving better just to guarantee my spot. From the moment we arrived, we were greeted like long-lost royalty, and it only got better from there. First off, the staff is next-level amazing. Seriously, they must have a secret handbook on how to make guests feel like VIPs because everyone was phenomenal. Shoutout to Ronnie and George, who could probably run the country if they weren’t so busy making sure our drinks were always full and our experience was nothing short of perfection. Every single person on staff went above and beyond, like they had a competition going for who could be the most awesome (spoiler: they all tied for first place). Now, let’s talk about the private island. Oh. My. Wow. This place is straight out of a fantasy novel—white sand, crystal-clear water, hammocks swaying in the breeze, and a beach bar that seemed to magically know exactly when I needed a refill. It was so relaxing, I briefly considered applying for residency. The whole resort is stunning, from the beautifully maintained pools to the delicious restaurants (seriously, we ate like kings). Whether we were lounging, eating, or pretending we were Olympic swimmers in the pool, every moment was pure bliss. Bottom line: If you’re thinking about booking Sandals Royal Bahamian, stop thinking and just do it. The staff will treat you like family (the fun kind, not the weird uncle kind), the private island will ruin all other beaches for you, and you’ll leave already planning your next trip back. 10/10, would happily move in if they’d let me.

Firstly most of the staff are great and friendly and helpful. 95% of them are excellent. Micah at the east pool is great and attentive. There are some notable exceptions including one of the ladies in the Sweet Tings van who makes the crepes at night. She doesn’t even look at you when speaking and moves at a glacial pace. Her colleagues on the coffee bar look embarrassed as they are efficient. The hotel is not 5 star. At best it is 4 stars. Our room door required either banging hard or lifting to ensure it locked. There were no cotton buds or shower caps in the room. I asked for a sewing kit one day as I had lost a shirt button and they don’t have these. The water was tepid in the shower and not powerful at all. It took ages to rinse conditioner out of my hair. The towels seemed to be in short supply as well. What is going on with housekeeping? Someone who makes your bed doesn’t seem to clean the sink and someone else brings towels and someone else refills the mini bar. The worst part of the hotel however is that the butler supported rooms grab the best loungers and often the guests don’t come near them all day. We didn’t want a butler as we didn’t want the intrusion but seriously regretted this as it was the only way to have a decent bed around the pool without being up before 7am. Restaurants are fine but in Tressoro we had a waitress scrape the plates in front of us which was horrible. The Japanese restaurant requires you to sit with other people and no option to sit yourselves. The cocktail drinks are very sugary. Gordon’s was cold and required the teeth of a Rottweiler to get through the meat. They also have to walk back to the bar on the mainland to get drinks so they are seriously delayed in this. ||To be balanced I would say that most of the staff are lovely people. The gym is excellent. The views from the ocean rooms are so beautiful. Overall we enjoyed the holiday but would never return. We will try something more luxurious next time.

I can’t wait to go back l again. From the moment you arrive at Royal Bahamian you know you’re at home. The staff is so genuine and goes above and beyond to meet your every need. The hotel is clean and our ocean view was picture perfect. Go see Star and Gabriela at The Pearl for dinner- service is so good you’ll go back again and again like we did! David at the aqua hut gave us an amazing tour on a hobi cat and showed us stingrays and giant starfish in the crystal blue waters. Michele and Glennique manned the front desk and are so friendly and helpful that we’d stop in for a cookie and to say hello. They helped us with dinner reservations and any questions we had. Christopher was a kind and helpful guide when we couldn’t find our way a few times. Fabulous nightly entertainment/we loved the fire show the best. Flight in and airport transfer was made easy for us too. We can’t wait to get back there.

Our stay at Sandals Royal Bahamian was unforgettable! From the moment we arrived, the staff’s friendliness and dedication to making our trip special stood out. Playmaker Static was an absolute star—his energy and enthusiasm kept us entertained throughout our stay. The hosts at Coconut Grove each night added so much life and charm to the evenings, making every night unique.||The food and drinks were phenomenal, with an authentic Bahamian touch that we loved. A special shoutout to Jaron, the bartender on the private island, who was truly the best! He and the rest of the crew there created an amazing, relaxed vibe we’ll never forget.||Our room had a stunning view and was beautifully appointed, but the bed and pillows didn’t quite match the resort’s overall luxury. That said, the rest of the experience made up for it.||Sandals Royal Bahamian offers a perfect mix of relaxation, great service, and fun. The restaurant staff and team across the hotel were always warm and attentive, adding to the overall experience. We can’t wait to return!