Sandbourne Santa Monica, Autograph Collection

I stayed here for two nights and overall had a positive experience. The hotel is in a great location, within walking distance to the beach and close to many good restaurants. The gym was very well equipped and included both a sauna and a steam room. The room was clean and comfortable. Valet parking is available, though it costs $70 per night A couple of small issues stood out. The towels could have been cleaner, and one of the front desk staff members was a bit rude. Very minor things overall. Overall, this is a nice place to stay if you’re looking for comfort and amenities in a prime area. It is on the pricier side, so it may not be the best value if you’re just looking for a basic place to sleep. However, for a higher-end experience, it delivers.

My husband booked an ocean view for my birthday, and we loved it! I wasn’t expecting much since all hotels treat us like guests, but the staff made us feel like extended family. Valet was very attentive when we arrived. Sad to say, I didn’t ask for the man’s name, but he pulled out our luggage and gave us water bottles. Then we got introduced to Alex, the guest agent. He did an amazing job at checking us in and even provided a complimentary champagne for my special occasion. He made our check-in process welcoming, smooth, and quick! Their restaurant is very cute & food is a 10/10, I recommend their frittata!!!

Great experience beginning to end. Valet and front drive team were very welcoming and started the stay off on the right foot. Appreciated the room upgrade. The staff were great - so appreciate the smallest of gestures such as eye contact and hellos from staff in common areas. Convenient location, beach chairs and boogie boards, breakfast vouchers for Titanium, complimentary waters, comfortable beds, well designed and maintained property all made for great stay. Definitely recommend and hope to be back.

I booked a staycation at the at the Sandbourne Hotel for Memorial day weekend and was amazed at what this hotel had to offer. The room was very clean and the beachfront views were to die for. I also recommend heading downstairs to the hotel restaurant for some food and drinks. The apps and drinks were delicious!! Our server Nancy had great customer service and did a great job describing the different appetizer's. Overall the staff was very friendly and welcoming. I will definitely be back for the hamachi crudo and Woodford old fashioned.

We chose the Sandbourne Hotel because of its delightful views, easy accessibility to all Santa Monica has to offer and most importantly, convenience for guests who were coming to a memorial luncheon for one of our high school dear friends. From the minute we stepped out of the car greeted by Jesus, Jose and Palmer and then assisted by Apollo and checked in by Alex - the service was exemplary! The greeting was so warm and convivial. You were instantly relaxed and knew you were in for a fantastic stay! |Other friends who checked in commented on the wonderful warmth and sincerity of the valet and lobby staff when they arrived as well! | Once our group had gathered at our table, the food was just beyond delicious and our servers some of the best I’ve ever had! |There were 20 people in our group and everyone complimented the delicious dishes that were served! It truly is a great varied and flavorful menu! As one of the organizers of the event, I felt 100% that I made the right choice in choosing the Sandbourne Hotel and restaurant for a reunion! |We will DEFINITELY be returning! 🥰|Lisa McKean and Mike McKean

I’ve stayed at many Marriott properties over the years, and while Sandbourne Santa Monica offers stylish rooms and a visually appealing atmosphere, our experience was unfortunately marred by persistent operational challenges. During our stay, we received four different sets of room keys, yet none worked in the elevators. We reported the issue early on, but the initial response at the front desk offered no resolution. At one point, we were unable to leave or re-enter our room without staff assistance—an unsettling scenario, especially while traveling with someone who has medical needs requiring quick access to vital equipment. We asked for just one working key for room access, and disappointingly, that request was denied—even after explaining the health situation. Things came to a head when the elevator briefly malfunctioned while we were inside with other guests. Thankfully, after about half a day of complications, the front-of-house manager personally stepped in to help recover what remained of our stay. Their assistance was greatly appreciated and did make a meaningful difference. Despite these setbacks, I want to recognize the bell staff and valet team, who were consistently courteous, attentive, and welcoming throughout our visit. Their professionalism stood out and offered some much-needed reassurance during a rocky stay. A few other staff members, particularly later in the visit, showed genuine warmth and did their best to help under challenging circumstances. It was the morning management that was most disappointing. While the property clearly has potential, guests should be aware of ongoing access issues and the importance of responsive service—especially when medical accommodations are involved. I sincerely hope that improvements are made so future guests can enjoy all the hospitality this hotel is capable of providing. Would consider staying again in the future or for business to give another shot.

I stayed on 29-30 May 2025. It was my last stay in a 5-week roadtrip across the US. Upon arrival I was checked-in by Mark Williams, and I think Mark could read my mind, that this was the time to upgrade my last night in the 5-week-trip, and he upgraded me to a lovely room with a very good view (it helps that I am Lifetime Platinum, but admittedly it’s not always I need an upgrade, and similarly it is not always that other properties automatically grants an upgrade). He also provided useful steakhouse-references. I so much enjoyed my stay. The property is perfectly located. Near the Pier, but away from the crowds. Service at breakfast time was excellent.

Great location, pleasant and low-key ambience with a nice lobby and lobby bar as well as lots of nice seating areas and an excellent swimming pool. The gym is well equipped and laid out such that it invites you to go work out. Come on now! Unfortunately the steam bath showed footprints on the seats even though we were the first ones to use it that day. Same for the shower stalls in the locker room area; they were a little gritty with mold growing in some of the wall area and the floors were far from clean with 5-6 small pieces of black detritus first thing in the morning when everything was dry Food is good, as is the service overall, at check-in, at the bar, Bellhops and valet Rooms are modern, more or less well kept and with a minimalistic decor. Bathrooms are similarly elegant with nice materials marble and stone, and good shampoo etc. All in all a very good experience

My friend came into town and asked if I wanted to stay with her at the Sandbourne Hotel in Santa Monica. She didn't have to ask me twice so I packed up and checked in on Thursday and checked out on Saturday. The hotel is an AC Marriott - it used to be Le Merigot back in the day. The lobby was beautiful, modern, bright and was nicely decorated. The room was big and accommodated us just fine. You can't beat the location - its right on Ocean Avenue within walking distance to Main Street, the Promenade, Palisades Park and countless restaurants and shopping, there's also access to the beach and bike path. You really don't need to drive your car unless you're leaving the Santa Monica area. Note: There is no self-parking and valet costs $70 um, no thanks. I found a covered and secure public parking lot within 4 blocks of the hotel and left my car there for an affordable $15 a night. Everyone from the people who checked you in, the servers in the restaurants and the ladies who are charged with keeping the hotel nice and clean could not have been any nicer. This is probably the friendliest staff I have ever encountered and I can't say enough good things about them. Special shout out to Julissa (sp?) who worked the coffee bar in the lobby. What an incredibly nice woman. It was so nice to come down from the room, sit have my coffee and chat with her. I stayed on the property the entire time, there was no need to go anywhere and it was a perfect Staycation for me. The hotel itself is not that big - six or seven floors, there's no rooftop pool or bar but I got over that quick. The pool was within close proximity to the restaurant and although I didn't lay out, it was nice to look at. There are plenty of lounge chairs and plenty of shade so I brought a couple of books, iPad and got up on all of my reading and writing. The gym was beautiful - it had everything you could want. Pelotons, treadmill, ellipticals and weights. It was nicely laid out, very modern and clean. For Fourth of July, we had some other girlfriends come out, we had a delicious dinner at the hotel, then moved on over to the lounges in the patio area, hung out, had champagne, watched fireworks and got caught up. I had just come home from a big hiking trip up north so this is exactly what I needed and wanted. All in all, it was a great time, a good way to spend the Fourth of July and good experience. I would highly recommend the Sanbourne AC to everyone. You can't beat the location and the most wonderful staff. I felt lucky to have stayed there.

I only popped in for the Matcha martini, but that in itself gives this place five stars. Like where else in LA can you get a Matcha martini and on top of it? It was delicious.

Excellent location, service and rooms! The only reason for the 4/5 star rating on the rooms is because half of the rooms on the property have showers and the other half have tubs, so you may not get your preference depending on the occupancy rate. The location and beach access are unbeatable, the pool and lounge areas are modern and comfy. This hotel is full of texture and design elements that make it worth exploring and fun to do so. Parking is easy because it is valet and all you have to do is text valet 5 minutes before you need your car. Valet is professional and reliable each and every time. Front desk staff Lovit and Cash were attentive and welcoming. Eli delivered room service and was polite and professional. The on-site restaurant is convenient for breakfast and food is reliable, but with at least 30 restaurants within a 5 block radius, you should spend time eating out. This hotel is not necessarily cheaper than a 5 star hotel like the Ritz Carlton in Marina del Rey, but it is a well-run modern clean hotel adjacent to the beautiful beach and tons of restaurants. I highly recommend this hotel for business or family events, and romantic getaways.

Pros: -catering desserts - cookies and lemon bars are delicious - and a decent selection of beers -cleaning staff great - kind and thorough -event staff was too notch and events were really well run. Good A/V -spacious rooms with cool design and colors -commendable gym relative to hotel size including a large yoga studio, foam roller, and ample machines for weights -all of the catering staff and general hotel staff are very very kind and helpful and prompt Cons -room attn to detail. Found two bees in one of my rooms - one dead and one alive. I think this was because some of the doors face directly outside so they can slip through the door crack -doors have a lot of empty space between door and carpet - so you can hear folks outside easily and clearly -walls between adjoining rooms are then - can hear your neighbor too clearly -pillows are terrible and offer next to no support - had four in the room and ordered two more with a specific ask for a dense/firm pillow but none of the six were supportive

Their valet parking guy in particular one is so freaking rude. I know they are not part of the hotel but still affects their image. The place is super cute but not worth the price. Some things are just outdated or not clean. Overall super quiet hotel and kind of boring.

My first option bar when I'm in santa monica!! This place has a very pleasing environment with an amazing set of staff. Alexis welcomed me at the bar, very friendly and super attentive. She made my drinks top quality, thank you for making my experience amazing. The cocktails here are delicious!! Every-time i come here it's enjoyable! Their Expresso Martinis are tasty. The ambience offers beautiful interior and pieces. It's a real treat coming here. Even at night time it gets more beautiful. One of my "to go tos" when I'm in this area.

I only stayed at the Sandbourne Santa Monica for a single night as we needed a place to crash closer to LAX from our extended trip to Joshua tree. The Sandbourne was a great choice having a good ambiance, prompt service, and clean+comfortable rooms. The breakfast credit for elite members was also great given the quality of the breakfast, but is priced as a larger city hotel breakfast will be priced... which is just a bit too high. We did use the gym that was very reasonably sized and equipped for a hotel so close to many other gyms and an outdoor running path. However, we didn't use too many of the other amenities such as the pool or the hotel bar given our short stay. It is quite nice to be very walkable to the beach and Santa Monica pier. Overall, I would come back to the property that was nice in a fantastic location. I can agree, it's not the best value for the dollar, but given the excellent location, I get it.

Horrible experience. The rudest staff I've come across in my 50 years of travel. I had an issue with the hotel staff & they had no concern with my complaint.

We were subject to a mandatory evacuation order during the recent Los Angeles fires. A Marriott reservations agent got us a room at the Sandbourne. We were bowled over by how caring and responsive everyone who worked there was during that crisis. Everyone from the valets to the maids to the front desk to the restaurant staff went out of their way to make us comfortable. The hotel even waived its usual dog fee! The room itself was very comfortable. Good beds. Good blackout drapes. Great walk-in shower. The in-room dining menu is pretty limited. But the burgers were delicious. The breakfast menu in the restaurant offers a nice variety of options. My eggs and bacon were tasty. All in all, it was a very good experience during a time of crisis. We are extremely grateful.

Stopped by The Sandbourne for a quick drink at the bar and was pleasantly surprised to discover the hidden gem that is Marelle. The ambiance was fantastic, and the food was excellent. Andrew at the bar was outstanding his hospitality, and deep knowledge of the LA area made for great conversation. Looking forward to coming back soon! If you visit, be sure to ask for Andrew he makes the best drinks!!

I'll start off by saying that the hotel is very nice, and the staff are great as well. We were having a delightful time, until we got our bill with the hidden fee of $80 a day for valet parking. Upon arrival nobody told us that there would be a fee, let alone a fee that high. $80, even in this economy, is insane. It put a sour note on our whole trip, and made us never want to come back to this hotel. So if you have a car be advised that they will charge you and insane amount to park there.

Wow!!!! What a stay!!!! The most relaxing and delightful Hotel I HAVE EVER BEEN TOO!!!! Everybody was phenomenal!!! The whole staff!!!! REO at the Front Desk is a Superstar!!!!!! Crystal at the Front Desk is a Superstar!!!! It felt like home and I can't WAIT TO RETURN!!!!!

Celebrating our 25th wedding anniversary, my wife and I booked a stay at the Sandbourne. Just steps from the beach, the location is outstanding. From the architecture to furnishings, clean lines and minimal ornamentation frames a stress free vibe. The energy of the staff helps create an easy, laid back, but attentive atmosphere. In particular, at the front desk, a staffer named Yuri learned about our anniversary and seemed to go out of her way to make sure our stay was special. We were surprised to find a handwritten note and complementary sweet treats in our upgraded room. Another staffer named Cash was also especially accommodating. Everyone working here we encountered was warm and welcoming. We'll definitely look forward to returning as guests in the future, and wouldn't hesitate to recommend this hotel.

The Bartender Alex made me the greatest drink I've had in awhile...it was lemonade with a shot of Espresso!!! Kept me up half of the night... She's awesome!!!

Prime location, very spacious room and close to everything in Santa Monica, I was not expecting this great hotel, I got to say I love the renovations and what a great taste and design, staff is super friendly. By the way one of the best Gyms I've ever used in a Hotel.

We stayed there before renovations and we liked it already but they did a great job with the refresh . The hotel is modern and neat . The space is beautiful and airy . The staff is fantastic ! Friendly and efficient. We had a wonderful stay and cannot wait to be back

Alexis and Steven do above and beyond phenomenal work when bartending. I always enjoy seeing both of them, knowing I'll get professional service at its Finest . Thank you Alexis and Steven. . . James from NM

I recently had the pleasure of visiting the bar at the Sandbourne. My bartender Lexi was a pure delight. I wasn't sure what to order but I knew I wanted something light and refreshing. She recommended a drink and it was exactly that I was craving.. just the right mix of crispness and kick. Thanks Lexi! Will definitely be back next time I'm in Santa Monica.

This is a fantastic hotel in a great location! Hotel is beautiful - clean rooms, great spaces outdoors and a very nice restaurant on site. Short walk to the beach (chairs/towels available) and Santa Monica Pier. The drive to anywhere in the Los Angeles area is as quick as can be with LA traffic, Venice Beach and downtown Santa Monica (outstanding shopping and dining options) are also a quick drive away. What sets the Sandbourne apart is the courteous and attentive team; every team member we interacted with was super friendly and helpful. This is my favorite place to stay in Southern California & highly recommend!

This review is for Greg and the staff that work at the hotel restaurant Marrelle. First off, the most patient person I've ever met in food service. Greg was super nice, helpful, and extremely patient when it came to my friend and I taking pictures of this beautiful restaurant. The food was really tasty and we would love to try other dishes in the future. But thank you to the amazing staff that work here that just bring a genuinely sweet and friendly vibe will definitely be back!

Probably one of the best stays I've had in a long time. From the front desk people, to the breakfast staff to the bellman, this hotel was exceptional. Shout out to Esmeralda who couldn't have made it a better experience. Huge thank you for the memories

A family member was staying this hotel and my wife and l dropped her off at the hotel. We wanted to take my niece for dinner at the hotel. The hotel wanted to charge $20 for us to eat at the hotel at 6:30pm. The restaurant and hotel looked deserted. The people at the hotel said parking and meter parking was $15-20 everywhere in Santa Monica. I went across the street and found the meter parking at $2.50 so l parked there and went to Fitoor. I spent $200 and the food was wonderful but small portions. How stupid of this hotel not to allow me to park for free.

I stayed in this hotel last week, when I got there I was looking for parking the valet parking persone mention to me that it was free part of the stay. When I checked out I got a bill for 160 dlls. i tried to get a refund but they said that ballet parking was not free I mention to them that there ballet parking person mention to me it was free manager said to me that there is no way that valet person said that. So pretty much manager called me a liar. This is so un professional of there staff and managers that work there

The Sandbourne Marriott is the most beautiful, cool, modern hotel in Santa Monica. Not only did my wedding guests from across the country stay here, they were well taken care of and have raved about the time they had at Sandbourne. We also had our wedding welcome party here and the staff was very accommodating and communicative in the planning process. The hotel staff was genuinely friendly and nice at every level. With beautiful new architecture and a pool with ocean views of the iconic Santa Monica beach, you can't go wrong!

As a Bonvoy Platinum member this might be one of the worst Marriott locations I have stayed at. Your "upgraded" rooms are tiny, my bathroom didn't even have a fan, they didn't provide new towels and when I asked for some they tried telling me to come down and get them. For the amount this hotel charges they need to be better. The hotel was under construction and looked way worse than what is advertised. To top is off it was like asking a bunch of kindergarteners to get my invoice correct. Stay away and book elsewhere until management gets it together.

Alina at the bar was incredibly professional and helpful definitely would recommend this bar , great hospitality.

Lovely hotel, terrific location, great service. Alexis in the bar makes a fantastic martini!