Santa Barbara Memory Care

Mary Moore, the administrator at Pacifica is a gem. She is professional, helpful and extremely knowledgeable. My Mother-In-Law was a resident for only 5 days when she passed. The staff was accommodating and and process was so easy due to the outstanding service they provide. Miriam was also a big help to us and so compassionate. FYI.. I changed my rating as the follow up with our reimbursement for a month that was not used was very lengthy and difficult with no one returning phone calls or responding to emails.

I am leaving this review on behalf of my grandmother Judie Chesson and our WHOLE family to thank Pacific Senior Memory Care and their staff specifically Mary for caring for my grandmother during the final two months of her life. My grandmother was an amazing woman strong and independent her whole life, refused help from any of us. She became much more combative and difficult to handle in the last year which was so hard for our family to watch. (Those of us that were here actually involved and trying to help her) The nasty review that you may have previously read regarding Pacifica Senior care left by Jan Chesson is unwarranted and should not be taken into consideration when looking for a home for your loved one. The review was written by a disgruntled family member that didn’t care to show up or help out with her mother until it was time to start reading the will. My grandmothers ring or items were NOT STOLEN by anyone in this facility. As difficult as I know my grandmother can be, Pacifica was taking excellent care of my grandmother until her last breath and has been nothing but helpful to my mom my aunt and myself. They treated her with the dignity and respect that she deserves even when she was being the most difficult! How dare you bash this facility Jan Chesson when you haven’t been home to see her or call in over two years and all you are worried about is a ring!!!! SHAME ON YOU and your nasty reviews! You owe Pacifica, MARY AND THE WHOLE STAFF AN APOLOGY! ..... ps you haven’t been a Nurse since your license was revoked 20 years ago and knock your attorney threats off. They were good to your mother WE KNOW BECAUSE WE WERE HERE! “ So put that in your pipe and smoke it” as grama would say 😉😉

My Mom went in with an Antique Star Ruby and Diamond Ringshe had about 50 years. When she suddenly passed away, my Sister went in for her belongs and " No Ring". My Sister also went home with nothing of what my Mother brought in or was bought for her during her 2 Month horrible pathetic stay there. She's missing all her clothes, under clothes a blanket, pillow and a few other personal items. I know my family did donate quite a few things to this place so I really hope the people's items that went home with my family were replaced with our donations. At this price, the Staff should'nt be helping themselves to personal items from a person that has passed away. I'm an RN. I've seen this before. It happens more often than people realize. I will pay them a visit to see if they found it which I already know the answer. I think my Lawyer will have better luck. You all should be ashamed of yourselves. It more than disgusts me. There are just no words how pathetic this really is!

If you are looking for a community with heart look no further than Pacifica Senior Living. The staff works together as a team to provide excellent care to each resident and openly communicates with family members on a regular basis. The facility has recently been upgraded and the attention to detail does not go unnoticed!

I love this community! They have a great courtyard that is safe for the residents. The care staff is very loving and patient with their residents. They understand how to care for seniors that are suffering with Dementia and Alzheimer's disease!

Very helpful and conscientious staff. There’s no way that I could do what Pacifica does for my brother.

Really enjoyed working with the staff. Our client was very happy ther.

I just love how this community is set up for my mom, she is able to roam freely in a secure environment and still be independent.. The care has been amazing since day 1.. Thank you.

my sister was there for 2 years !! it's a horrible place !! the food doesn't really look that good !! she was in a room in the back with a crazy lady as her room mate ! cement block walls ...the prisons would be a better choice !! take care of your loved ones ! don't take them to a place like this ! also they drugged her so she was even worse ! i believe she was hit because when i put my hand up to touch her she cowered away from me like she was afraid of being slapped !! two women were there on the night shift that didn't know we were still there the night my sister was put in another place for hospice care for a uti then died !! it sucks that i can't post this !!!!!!!!!!!!!

I had been looking for a nice place for my loving 80 year old cousin. I feel blessed to have found Pacifica Senior living. Sandra and Katrina went out of their way to make Jimmy feel at home and to make the process smooth for me. Jimmy had been in the hospital out of town and they both helped me deal w not only the paper work, they helped ease the emotional impact it had on both Jimmy and I. I am also thankful for the amazing staff they help get all the residence up and out to engage or take in the activities. I am there often something is always going on, live music either the residence making music or guest bands and signers. They keep it active and also clean, Jimmy loves the food. When I forget to bring him cookies Sandra always finds extra's in her office:-) Lori one of the nurses on staff has been wonderful always keeping me in the loop! Pacifica is a nice place for me to visit, the staff makes a difference ( I had looked at many places) Sincerely Grateful, Kelli Barrett

This community is a gem! It's so hard to find quality and compassionate care for people with dementia and the team here seems to do it well. The small setting is just right so staff get to know residents preferences and the families. P.D.H.

Thank you for such a wonderful place for my mom to feel safe and secure while tackling this awful Alzheimers Disease. Bless the caregiving staff, nurse, kitchen staff and of course Darren the director! They had the answers I was looking for when it came to making this difficult decision. I will be forever grateful!