Dan R.
Yelp
I know restaurants can get busy on a Saturday night, especially Sapporo East. We had a larger (10+ people) party, had called ahead for seating, we were assured that a table would be ready at a certain time (they do not take reservations, per se). Everyone in our group brought their own alcohol, wine, beer whatever it was. Once we arrived we waited and waited and waited....
The staff didn't combine any tables to accommodate our group (though they easily could have), after about 45 minutes we even asked to be seated separately. At this point they had seated everyone else who came in after us, about 12 - 15 people. Basically they kept telling us to wait till another large group had left.
For the next thirty five minutes they kept telling us "that table will be open soon, they are leaving" despite the fact that there people pouring glasses of wine and chit chatting but not eating any food. My pregnant wife then had a seat at the sushi bar after standing an hour+, and after 2 minutes the waitress came over and said she needed the seat my wife was sitting in. ARE YOU KIDDING ME SAPPORO EAST!? you cant even sit us, now you want my pregnant wife's chair!? Finally having had enough our party left, as we were leaving the waitress kept begging us to wait, saying that the other table would be open soon HAHAHA!
In summary I was prepared to wait, but the staff was rude & made no attempt to accommodate our party. EPIC FAIL!