Allison F.
Yelp
I rarely write reviews and tend to believe those that do so, have either a very good or very bad experience. I have been coming here for over two years, and I currently live a block away, so it is "convenient". I think the food is good, and above average, so I continue to come back, however, there are issues with the way the place is ran/the way they do business, that make me not want to come back. In reading the other reviews, I see this sentiment is shared. Two weeks ago, I came here after a viewing (death of a family member). Our party was six and I knew it would be more difficult to get a table due to how small the place is, however, we did arrive at 4:30 p.m. At the time, there was only one party on the list, of five. So, I provided my number and we went back to my house. I got a call about 15 minutes later, which I quickly returned. They said that they did call me and I asked if I should come back down. I was hung up on. So, we went back down (sidenote that it was very cold outside and I had family in town, who could have remained at the house). Upon arrival, there was still the same party of 5 ahead of us, and there was a table being held in the back, which we could have taken, or the party ahead of us. Well, we waited over an hour and a half longer after they called me to come back. Not only that, but the table that they held was for a Judge and his party, clearly showing preferential treatment, when we could have eaten and left in that amount of time. We asked why they called us when there was no ability to be sat, and they had no response, and we practically walked out. The waitress, we had many times, and she is quick and a hustler, which I appreciate, but she should not be in charge of running the waitlist on top of bussing and doing everything else. It is completely mismanaged and chaotic.
Now, to the food, it is always great, but this time I had the crabcake special. The crabcakes, while full of plenty lump crab meat, was overwhelmed by large stuffing sized pieces of bread. The best part of the dish was the portabella mushroom and accompanying sauce. I know there are different style crabcakes, but the large amount of bread was not my preference. The greens and beans do not have enough broth. The rest of the food was excellent.
It is hard to say if we will be back any time soon, but please consider taking reservations, or at least having an electronic waitlist. It is 2025 and a paper waitlist is absurd.