Evan H.
Yelp
Saratoga Arms sits in the center of Saratoga Springs, NY. This is a beautiful town benefiting, certainly, from the racetrack maybe a mile away from the Arms. The place is large, and recently renovated, and looks exquisite both inside and out. The look is of the updated antique, one can tell care was taken to keep the quaint traditional look of the place, but incorporate the clean and modern styles of new.
When we first arrived, we were able to park right on the side of the street. Walking up to the door, we had to ring to be let in. Security is tight, but unencumbered here. We were immediately greeted by the hostess, some coffee, and our key cards and keys. The hostess would become our concierge and knowledgeable acquaintance for the rest of our trip.
Having received a king bed room with a garden level entrance, we found this entrance is actually right outside the front door, beyond a slightly lowered patio we could use to relax. The view is of Broadway, Saratoga Spring's main street, but with all the walks through gardens and parks it was nice to relax with a little bit of the street side bustle we were accustomed to. The room was well equipped, and it was apparent attention was made to detail and quality. The bed had tons of comfortable pillows, the robes were soft and comfortable, and there was a small TV just in case.
We had a recommendation from our hostess to eat at Putnam Market, which was an amazingly delicious suggestion. The next morning Saratoga Arms made us eggs Benedict, and some extra toast on request. As we were sitting, we saw them entertain the request for egg white omelets with white cheddar cheese and broccoli. They are very accommodating to your requests.
The only hiccup we had was that the whirlpool had some jets that were not working. This disappointed my girlfriend, and we called and had the hostess come down and check. It was after 10pm, unfortunately, and they did not get to fixing the jets until the next morning. However, one of the owner's, Anne, sat down with us and told us we could stay for as long as we would like on our check out day to enjoy the whirlpool. When we left at normal check out time anyway, she compensated us appropriately for not having a working whirlpool. I keep this rating a five star because of the thoroughness and attention of the solution we found.
As a final note, the masseuse, Linwood, gave me the greatest massage I've ever had. This place is tops!