Claire S.
Yelp
50 YEARS OLD -- FIRST TIME EVER REQUESTED A REFUND AT A RESTAURANT.
My wife & I shared an entre. We *both*, *separately*, *each* found a hair in our food. The color, length, and style did not match us -- is was clearly from someone with shorter/"male"-length hair who had black/dark brown curly hair.
When we saw the cook, it matched his hair.
He was not wearing a hairnet.
A fly also landed on my food. In the waiting area, there was an unplugged bug zapper. It's like they know they have a bug problem, but can't be bothered to plug in the bug zapper.
They also couldn't be bothered to set their television to a channel. Places that put TVs up on the walls do this so people can be entertained, not so we can look at the Roku TV menu.
The cashier talked loudly on her cell phone so that basically, we went to a restaurant to hear loud cell phone conversations while pulling hairs out of our food that a fly landed on. At one point I commented to my wife, "I know when I go to a restaurant, it's to listen to people talking super loud on their cell phone."
The cashier would disappear so we'd have to wait minutes at the front desk for extra napkins (4 napkins isn't really enough, and they don't trust us to take our own napkins i guess).
In my 25 yrs of living in Annandale, this is only the 2nd time I won't be returning to a place. The other time was 20 years ago, I found a claw inside a cheeseburger in a now-shut-down local burger joint which later became a Starbucks.
So yeah. This is one of my 2 worst local eating experiences in 25 years, and in 50 years the first time I've walked out of a restaurant.
also: the cole slaw or whatever it was was just carrots in vinegar. It was the most vinegary awful slaw ever. The cucumber & tomato "side-salad" was just a cup of vinegar with cucumbers in tomatoes in it. They are my favorite vegetables and I couldn't even get through it because it was like drinking a bottle of vinegar, what the heck.
The eggrolls were delicious, but tiny. Like 1/4th the size of normal eggrolls. Not what you get when you typically go to a restaurant. They are what you get when you buy "mini-eggrolls" on amazon. Maybe the slaw/salad/eggrolls were Filipino-authentic, but if this is the way they prepare those items over there.... I'm going to avoid Filipino cuisine. Which would be the first cuisine I ever avoid. I have a feeling, though, that the culprit is this individual restaurant, not an entire culture.