Jyotishka Ray Choudhury
Google
First time I went there was maybe 6 months ago. Everything was fine back then. When I went there for the second time, food was okay, but at the time of billing, we were charged a much higher amount than expected. On asking, the waitress informed us that an 18% tip (not even service charge; TIP) was automatically applied on the actual bill amount. Interestingly, she asked for tips separately (on top of that 18%) while we were paying. When we asked to drop that "compulsory 18% tip", she refused by saying that "This is our new policy". This is absolute nonsense, and I'm pretty sure this is illegal, but I didn't have the time or energy to fight against it. In any case, I'm not going to go there for the third time for sure, but happy to share this nonsense with the world.