Tiffany S.
Yelp
I've been celebrating my birthday at Sauce on the Blue for the past three years, and this was the first year I left truly disappointed--so much so that I won't be returning.
We ordered mussels as an appetizer. While the sauce was excellent, the mussels themselves were so extremely hot and overcooked that they burned my tongue and were difficult to swallow. I mentioned this to our server but said we would try to eat them.
I then ordered the chicken marsala. It arrived quickly, smelled amazing, and looked beautiful--but unfortunately had the same issue. The chicken was not only scalding hot, it was so overcooked that I couldn't even finish chewing it. I had to push the plate aside.
At this point, our server had not checked on us at all since taking our order--roughly 40 minutes earlier. A manager eventually stopped by and asked how everything was. I explained that it was my birthday, that we come every year, and described the issues with both dishes. She was kind, apologetic, and offered to replace the meal, which I declined.
We continued sitting there while I had no food, and still our server did not return. I asked the host to get a manager again. The same manager came back, apologized further, offered dessert, and removed all food and drinks from our bill. She also offered a gift certificate to try again, which I declined, explaining that this experience was not what I expect from this restaurant.
The food here is not inexpensive, and it should never burn a customer's mouth. Yes, I waited and blew on the food. Having two separate dishes with the same issue is troubling and, frankly, telling.
The presentation was good, and the flavors--what little I could taste with a burned tongue--were acceptable. But quality food and attentive service are what I expect from Sauce on the Blue, and on this visit, both fell far short.
Maybe this was a one-off or a bad night, but regardless, we won't be returning or spending our money here again.