Grace
Google
The location, view, and restaurant were great. The restaurant was very good, especially with the 50% discount promotion for guests staying at the hotel. I paid for a rainforest room but my room had an ocean view so maybe it was an upgrade. It was a very nice view. Unfortunately, the room itself was disappointing. There was leftover food in the fridge from previous guests, no air conditioning, and the fan was old, rusty, and dirty. Our shower was completely broken, with water spraying everywhere from the hose.
The staff were responsive and moved us promptly to a new room, which I appreciated, but it was still a hassle. Even in the replacement room, the fan had the same problem. There were also tiny dead flies on the bed, which made me wonder how long the room had been empty. Small things were off as well, like the lotion container that was not attached properly and fell off the wall. The rooms are also right on the highway, so it was a bit noisy.
Overall, beautiful location and great food, but the rooms really need better upkeep.