Schgaguler Hotel

Wanna say thank you to everyone who helps me during my stay. The lady who is in charge of housekeeping, smiled warmly to me every time we met at the elevator. I hope she enjoy working here(looks like she does) I also enjoyed the dinner so much, the menu was changed everyday at least the days I stayed. That’s so impressive bc they are so tasty and made by local ingredients, paired with some wine selections. I’m solo travelling this time but plan to get back with ppl I love❤️

One of our most memorable vacation stay! The beauty of Dolomite is given, the excellent service of the hotel staffs completes the memorable experience! Dining experience is warm and wonderful. Its makes every guest so relax and friendly. Made some friends too. Thank you! Also, special thanks to Simon for his advices on the itineraries. A good mix of hiking and town sight. It was our first time there and it was really nice! Thanks Simon and all the staffs ! Great job guys! We want to be back.

Absolutely amazing. Staff are amazing people willing to help and make your stay into best experience you ever had. Restaurant is on next level! Every dish is absolutely amazing at a fraction of a price that I would imagine for this level. Hot tub is superb and actually hit. Two heated indoor pools with different temperatures. The gym is not a room as one would expect but a full blown gym with lots of machines. The hotel is astonishingly clean. To the point that you can't find even fingerprints on huge windows that are everywhere. The little things like fresh apples in your room and special tea are superb touch. Brilliant place. Would certainly come back stay here again!

Can’t say enough good about this place. Amazing location, the staff was SO kind and helpful. The breakfast was amazing, the spa was incredible. Such beautiful views. The room was so comfortable and beautiful. Next time we come, we will definitely be staying here!! Would recommend to anyone.

This is my favorite place. First off, the service is unbeatable, they’re on top of every single detail to make your stay feel extraordinary. They offer activities with an awesome guide to explore the area - all included with your stay. The food is 5-stars!! If you stay here I recommend taking advantage of breakfast and dinner, plus the afternoon snacks. The rooms are impeccable, and beautifully designed - the whole place is beautiful and aesthetic. The views are insane! Everything is Michelin level. We will be back! -Carlos and Clarissa

Loved our stay here - amazing breakfast and dinner, sleek modern design of rooms, free valet parking, knowledgeable receptionists who can help you map our an itinerary, and very clean with great service. A little outside Ortisei city center but that wasn't an issue as it was only 10 min away and we drove to most hiking spots. Overall would really recommend - we loved it here for our honeymoon!

We came back to Schgaguler Hotel in Castelrotto for the second time – this time with our whole family, and we stayed for an entire week in one of their beautiful two-story maisonette suites.||From the moment we arrived, it felt like coming home. The hotel’s style is exactly what we love – a perfect balance of elegant minimalism and warm wooden tones. Every corner is thoughtfully designed, and the entire atmosphere invites you to slow down and enjoy. The bar is, without exaggeration, the most beautiful hotel bar I’ve ever seen – both in design and in spirit.||Dinner is a daily highlight: fine à la carte dining with a carefully curated five-course menu in the evening. The quality of the food is outstanding, and the service is even better.||A huge part of what makes Schgaguler so special is the people. Peter, Nikola, and Andrea run the bar like true artists – their cocktails are excellent, and their warmth makes every drink taste even better. Claudia and Amire make every dinner service a joy with their attention to detail and genuine kindness. And Simon at the front desk is your go-to person for unforgettable hikes and insider tips in the Dolomites.||And above it all is Sandra – the heart and soul of the hotel. She’s the perfect host: warm, present, and always two steps ahead to make sure everything runs flawlessly.||Schgaguler is our feel-good place. Stylish, calm, and full of soul. We’ll definitely be back – again and again.||Top, top, top!

We stayed at Schgaguler expecting high-end value for the €450+/night rate. While the aesthetics and warm service (especially from Simon and Peter) impressed, the functionality and overall sense of value fell short. The positives: beautifully clean rooms with thoughtful touches like bath salts and fresh tea, stunning views, a well-equipped gym, and a pleasant breakfast with a small buffet and made-to-order options. Afternoon tea cakes were a welcome touch. However, the wellness area disappointed. The “ice room” which I looked forward to never worked, and the wider space lacks basic functional elements — no clear labels on buttons, no posted sauna temperatures, and no visible cold drinking water (though there was hot tea). We were also surprised that spa elements like the “mud room” and hiking excursions cost extra, especially given their presentation on the website and our prior experiences at similarly priced hotels in the region where such offerings were included. Room design leans heavily on form over function: no shower door leads to water spreading into the living area, the space steams up quickly, and ventilation is poor. The designer sink splashes due to its awkward geometry — the long faucet pours directly onto a flat convex drain, making it messy to use. Breakfast felt unnecessarily restricted — simple items like cheese or cold cuts must be ordered à la carte, served on oversized plates at small tables, slowing the experience. We were even told by our waitress to “order a little bit at a time” as if to suggest we should slow down - which we felt was disrespectful of our morning schedule. Schgaguler has real potential. A shift toward functional luxury would elevate the experience: include the “melarium” in the base wellness offering (as your website implies), expand the buffet rather than leaning so heavily on à la carte, and ensure the ice room — and basic spa clarity — are fully operational.