Schiaparelli

On the afternoon of June 12th, we visited the Schiaparelli boutique located at their Paris headquarters. The first person who warmly welcomed us was a sales consultant named Janet (I hope I’m spelling her name correctly). She is a very beautiful woman of Asian descent, and she kindly switched to Traditional Chinese to communicate with us. We didn’t have a specific purchasing goal that day; we were just looking at some jewelry and small leather goods. During our visit, she took the time to learn about my wife’s love for the brand and asked us where we were from and what brought us to Paris. We told her we were in Paris to celebrate our 10th wedding anniversary, and we came to Schiaparelli with a kind of pilgrimage feeling. Janet was very patient and encouraged us to try on jewelry and bags. In the end, we chose a small leather piece and left the store feeling very happy. Before we left, she passionately shared stories about the brand’s history and its founder’s collaboration with the artist Dalí — Dalí is actually my wife’s favorite artist — which made buying this small leather piece feel more like acquiring a piece of art. We left the boutique in a wonderful mood, but unfortunately, this feeling did not last. During our stay in Paris, we also visited Goyard, Louis Vuitton, Chanel, and a few other stores and made some purchases there. However, those stores felt busy and impersonal — their sales consultants treated us more like machines, expecting us to come in with a clear purchasing aim (even asking us to show website screenshots), buy quickly, and then leave immediately. It felt ridiculous and made their products seem cheap by comparison. We’re very pleased that Janet provided us with a service experience that stood in contrast to other luxury stores, adding a wonderful memory to our 10th anniversary trip in Paris. Thank you again to Janet. We hope we’ll have the opportunity to visit Schiaparelli’s Paris flagship again in the future.

Schiaparelli is a fashionista's dream! What a glorious location! And the collection is always to behold! It's just on another level. Appointments are necessary to visit this exclusive boutique. Thank you Oshi for setting it up and for Christine for hosting! Cheers!

Beautiful building with the view on Place Vendôme. One of a kind experience. It’s more than fashion. Every piece is a statement. Love it. 😍

I recently visited Schiaparelli boutique at Vendome place and unfortunately, the welcome experience left much to be desired. From the moment I arrived, I felt a distinct lack of warmth and hospitality. Upon entering the establishment, I was greeted by a receptionist/employee of Schiaparelli. The receptionist seemed disinterested and barely acknowledged my presence, which immediately set a disappointing tone for the rest of my visit. Furthermore, there was a noticeable lack of personalization in the welcome process. It felt as though I was just another guest passing through, rather than a valued customer deserving of individual attention and care. Additionally, there was a lack of clear direction or guidance provided upon arrival. I was left to navigate the premises on my own. Overall, the welcome experience at Schiaparelli boutique fell far short of my expectations. In an industry where hospitality is paramount, I was disappointed by the lack of effort put into making guests feel valued and appreciated. I hope that Schiaparelli’s management/HR or whoever responsible takes this feedback into consideration and makes improvements to ensure that future guests receive a more welcoming and memorable experience. I don’t want to even mention a waiting time in front of the door.

This is a must see maison/boutique! Schiaparelli is not just fashion, it's literal art. Even if you are not there to shop, it's a must do when in Paris. The couture is divine, the interior design stepped out of a storybook, and the view of Place Vendome takes your breathe away. The staff were helpful and welcoming but gave you just the right amount of space to browse without pressure. Daniel Roseberry is taking Schiaparelli to new heights and I highly recommend being "in the room where it happens!"

Had a lovely impromptu private shopping appointment here, at the grand historical atelier! A must-see for haute couture lovers, especially if you love operatic costuming.

Most beautiful location in Paris, elevated advice of employee ( thanks Lorenzo ) and quite interesting history of the brand - bought an Anatomy Bag and Earrings with a smile of sunrise. Will come back !

It's always been my dream to come here and buy something, and I must admit that at first I was a little bit intimidated. But the staff here was incredibly friendly and made the experience wonderful. I've been interested in Schiaparelli couture for a long time, since I love surrealism and interesting fashion that becomes art. The staff (and specifically Paul) helped me pick a beautiful handbag that is both interesting but also classic and will last me a lifetime. I look forward to visiting again the next time I am in Paris. Merci beaucoup!