Anton S.
Google
I genuinely like this whisky bar and have visited it before. It has a strong whisky selection, the right atmosphere, and feels like a place you come to for a proper dram and conversation.
On this occasion, I travelled from Warwick and was genuinely looking forward to visiting this bar again. Unfortunately, I was refused entry because I had my dog with me. The only “solution” offered was to go and try another restaurant where dogs might be allowed. That is not a solution. I came specifically to this bar — not to eat and not to look for alternatives, but to enjoy whisky here.
Historically in Scotland, whisky and dogs have always gone hand in hand. Dogs have long been part of pub and club culture, from rural pubs to private clubs and country houses where people would sit by the fire with a dram after a day outdoors. For that reason, a blanket ban on dogs in a whisky bar feels unnecessary and out of place.
What was most disappointing was the approach itself: instead of welcoming the guest or making any effort to accommodate the situation, I was simply sent elsewhere. For a place that positions itself as offering an authentic and high-quality experience, this is a weak customer approach.
In short, the whisky and atmosphere remain excellent. Unfortunately, the attitude towards guests in situations like this significantly detracts from the overall experience.
I hope that by the time I next visit Edinburgh, perhaps next Christmas, long-standing whisky and pub traditions - including the presence of dogs - will find their place in the bar’s policy.