Hakeem Badran
Google
I really cannot recommend going here. I expected much better at a 5 star hotel’s restaurant, and I’m really sad that I spent one of the few nights I’ll ever be in London going here for dinner
I went 2 times in total
The first was for breakfast and things went ok. I wanted the lobster roll, but was told it isn’t available during breakfast. Fair enough. I got the full English breakfast instead, which they really did mean it when they say full. The eggs were made great too, super vibrant yolks, and the green onions on top were a really nice touch
I came back for dinner and waited a few minutes at the front as there was nobody available. Once seated I tried to order the lobster roll but… that’s a brunch only item apparently? I asked for a few minutes, and once my waitress came back, I tried to order the mussels… not available today (a Saturday where dinner has yet to have picked up). I settled for the crab toast to get my seafood fix
The crab was honestly disgusting. I took three or four bites, but it was pungently fishy, reeked of lemon, and extremely overly salty. I genuinely believe it was canned crab. My waitress asked if everything was ok, and I mentioned it didn’t taste great, and I was done. I asked if it was canned but she said no, it’s completely fresh. I had her take it away as I felt sick from eating it
I asked for the dessert menu instead since many other things didn’t look appetizing. She took my order, and I kid you not I waited 30+ minutes before I could find any information about it. She did not check on me once during this time, and I tried to flag her multiple times. I had to bother another staff member, and apparently the order just never made it through. That staff member had to bring it out to me
And this isn’t one of those time exaggerating situations, if you go back and watch the cameras I was sat in my seat with zero service waiting on dessert for 30+ minutes
The toffee pudding was overly sweet, and the apple crumble starts spilling all over the sides when you try to put your spoon in it. It’s not a well thought out dessert
To top it all off, there was a 13.5% service charge. The highest I’ve seen in London. Please do not support this establishment