Sea Palms Resort St Simons Island

Best resort at Saint Simons Island. Clean, large suites with a beautiful marsh view. The staff is amazing, attentive and friendly. The spa is beautiful and inviting. The pool is large and a great space to relax and enjoy the day. The restaurant is the best, the chef is amazing, I hear all the locals saying how amazing the food is and they love the chef. Highly recommend everything here.

We visited as a quick getaway-girls trip. From check-in to check-out our experience was amazing! The staff were very knowledgeable and friendly. They were ready to accommodate our needs and did so with a smile. Our room was clean and we had a beautiful view of the marsh. The property was quiet and even with a large wedding on property, we did not experience any disturbances. The pool was clean and well run. We visited during a busy time and the pool staff kept the area running efficiently. They were even greeting guest and making sure their needs were met. The bar area was well run and had great drink selections. Overall we enjoyed our quick getaway and will definitely be choosing Sea Palms for our next visit!

This resort is a good spot for a longer stay on St. Simons - it’s secluded but still a great distance from all the things you’d want to do. Plus with amenities like a free shuttle, it makes the distance worth it. The rooms were clean and spacious, plus had a nice fridge / kitchenette which was convenient for our longer stay. We had a patio with incredible marsh views which we enjoyed - although it clearly hadn’t been cleaned in a while and there were many dead & alive wasps which made it less desirable. We also felt we didn’t have neighbors for the first part of our trip, but once people checked in above us - it was very loud. We were woken up at night and in the morning with loud thumping sounds which we hadn’t heard the first few nights. It’s also worth mentioning that we had a week long stay but were only provided with a couple of non-decaf coffee pods, only a couple towels and only a roll and a half of toilet paper. These things were brought to us quickly upon request - but since they don’t have room service without requesting it, we did have to call for extras. The pool was nice and the tiki bartenders were awesome through our stay - but heads up you can’t bring outside food or drink into the pool so prepare to return to your room or pay some steep lunch prices for pool side food. Overall, if you’re traveling with a dog - this is an especially convenient place to stay. The free shuttle was amazing for my husband and I to go to dinners (shoutout Keith and Jerome for the rides!!), the pool was spacious and calm for reading, and the room was comfy with easy access to take my dog out to go to the bathroom.

An amazing place to stay. Makes you feel right at home. You can sit on the balcony and enjoy the marsh views or watch a nice movie. Great service at the front desk. We needed a blanket and then we needed 2 bowls and 2 spoons and housekeeping brought it all to us. The place is close to all the shops and restaurants and sights of the island

Better bring your bank account!!!! No beachside rooms, all marsh and they charge you $30 for a not so good "continental" breakfast! Charge $400. for a reserve section at pool, after paying over $500 to stay for 2 nights. Other than that great place! And pet friendly! A HUGE plus for us!

I don’t usually do reviews & especially bad reviews but some things need to be told so others can make a better choice. This was our 1st & probably last time we’ll stay at Sea Palms, nor will we ever give good recommendations out about them! Just a weekend getaway for the husband & I, luckily we were determined not to let things spoil the 2 days we had of downtime because this was ridiculous service..We got to our room & it didn’t appear that anyone had cleaned the shower at all. Also nothing was relished!! Y’all this is basics, not extra stuff just some hand soap but nothing….No hand soap, no extra towels, no coffee ….NOTHING!! The next day I went to quest services & requested for (the basics What We Should Have ALREADY HAD) hand soap, towels, coffee…& notes were made & said it would be taken care of & when we checked out the next day guess who still didn’t have the requested items?!?!! We’ll definitely spend our money at somewhere better next trip! It WON’T be here! And to the couple above us (as parents ourselves) we know kids will be kids but all the jumping, stomping, ball bouncing & running that began each morning at 5:45 am (we didn’t have to set alarm) I added this to say, Please be more considerate of others who are vacationing as well. We came to relax & have downtime & it sounded like they were going to come through the ceiling! Room #321B

Have stayed here for several years now. This trip wasn't good. Water was not hot, no one to replenish towels or take trash from the room. Had to take your own trash to a bin. Bathroom was out of soaps, etc. Had to call and wait for someone to bring whatever you need. This was a business trip with meetings. Very unhappy this trip. Will stay somewhere next year.

I can't believe this is a Hilton Tapestry hotel now but it's an awesome upgrade. The marsh views are stunning. My only knock on this place is they don't serve breakfast during the week other than a grab and go sandwich from the golf shop, but they are making changes since their new designation as a Hilton property.

The resort is a great for conferences and family reunions! The staff is professional and accommodating. The resort is clean and inviting.

So far, we are thrilled. Great room, great view! Very clean and employees were friendly and helpful. So glad we found this place.

For the rates they charge, this place is NOT worth it. My first night they ran out of the beer I wanted and Buffalo Trace. My bathroom was kind of dirty with visible hairs that weren't mine. The food we had was terrible. They also charged me the draft price for the canned price, meaning I got 4oz less. Not recommended.

This space has potential with the large rooms and renovated showers but everything in our room was so grossly dirty. Our feet turned literal black from walking on the floors. It reminded me of college frat sludge that had been mopped up to look clean but was imbedding in the floor. It was sticky and when we washed our feet in the shower there were chunks of black that came off. Additionally, there were multiple dead cockroaches. We liked the buffet with the wide selection but the service was truly horrible. Our waiter could not have been more rude. We also ordered an espresso martini that took the cake for the worst we've ever had. The pool was nice but the towels ran out early in the day and never got replenished. Basically everything here needed a revamp. The potential is there but execution was quite poor. I would not stay here or recommend it.

The resort was just ok. I would recommend staying somewhere closer to the beach but it depends on what you are looking for. They do have a shuttle that takes you to another resort location with beach access. The staff was not overly friendly. We did arrive during a holiday weekend so it was in the busy side. There was a worker who was working the front desk early on a Sunday morning that was super friendly and accommodating. The other staff did not go out of their way to be nice or welcoming. You can tell the buildings are on the older side but they have been updated. The view was very nice. When we go back to St. Simons we'll most likely be looking for another place to stay.

We were in Sandpiper and we could go on the elevator but every time we were going up and pressed 3 it would sit there with the doors open and we were on 3 so we had to climb up the stairs.No free breakfast.

I've been visiting SSI for a few years now but have never actually made my way to this side of the island where this resort is located but I'm glad I found it! I happened to be searching the usual airbnbs, Vrbo, Horner copper rental home options but found that a lot of the homes were a lot more expensive than they used to be so after a quick google search, I stumbled upon the Sea Palms Resort. I was immediately drawn to how cute the rooms were and the reviews that I read on a few sites let me know this might be a good place to stay. I happened to mention this place to a friend of mine who was planning to visit and she ended up booking her room at the Sea Palms. She called when she arrived and I was able to see that the rooms were indeed just as awesome as the website showed and she also told me how she pleased she was at the end of her stay. Needless to say I went ahead and booked the room as the price for super budget friendly and the booking process was pretty quick and painless. When we arrived, the young lady at the reception area was super sweet and provided me with room keys, let me know about the amenities, and told me exactly how to get to our room. We made our way to our room and found that while you enter one door for your room, it's almost like an apartment or suite setup so you'll want to be sure to pay attention to whether you're room A or room B. From entering our room, I feel in love with just how open and spacious and how nicely decorated the room was! The setup was nice and worked well for having a 3 year old so while I'm sure the people below our room hated us, he had the time of his life with all the openness and being able to run back and forth. The room was awesome and spacious, the beds were comfy, the bathroom was huge and I appreciated they gave us enough towels. I was happy to have a little kitchenette area with a sink, mini fridge, and microwave as well as a screened in balcony which was perfect for those nights when the weather was just breezy and not stifling hot! Not to mention simply beautiful views of the marshland. My little one had a blast seeing all the different birds and was just in awe with the scenery as was I. The only issue we had was that after entering our room, we noticed that the room was not cooling off but after I made one call to the front desk and explained the issue, the nicest young man with maintenance, named Tim, came to the rescue. While he was the only one working, he was super personable and did everything he could to fix the situation. We did wish there was a peephole for the room door as when people would knock on doors, you weren't sure which room they were going to or who they were because there was no peephole. The bathroom ventilation was not the best and not sure why, and we also would have liked to have TV channels for the little one (yes, I know you're not spending much time in the room buttttt it would be nice to have Nick Jr or Disney Jr for the tiny guests). Outside of these small things, this was an amazing first experience and I know we'll be back for another stay!

At first glance this "resort" seems like the best deal in town. But by the end of your stay they will find a way to charge you more. It's the spirit airlines of lodging in St Simons. The only thing positive I can say is the views are nice. Both nights our room was too loud from the surrounding rooms to sleep. Hours after leaving the Sea Palm I was charged $150. When I inquired they told me they had to buy new sheets for the room and because they are torn and that's the standard amount they charge. I asked for photos and they sent me some, guess what? No rips in the sheets. This place is a complete racket I feel absolutely robbed by this place.

Sea Palms resort has been everything and more than I expected. I called the offer before my boyfriend and I arrived as I was going to propose. The greeting at arrival was unbelievable! They set my room up with candles, chocolate covered strawberries, Macon's and best of all a welcome treats for our fur baby. To my surprise my boyfriend became fiancé when he asked me on arrival. The Sea Palms guest check in were once again elated. We will definitely be back. Through the excitement I can only remember the names of two people who made the experience amazing ~Tiffany and Shawna but I will update the their names because without ever one helping the most important thing in my life would not have happened flawlessly.

We have stayed at the lovely Sea Palms many times and every time we have a nice stay. Rooms are always clean. Nice views and close to everything. Excellent value as well.

We booked the King Suite all based on the bathroom. The room has a tub in the walk in shower. The shower is massive. The room itself was beautiful and very clean. Also you have complimentary access to the "Beach Club" where you can enjoy the beach and their pool as well. It's a 15 minute drive from Sea Palms. You aren't within walking distance to bars/restaurants but it's a 5 minute drive to tons of places. I don't recommend the on site restaurant for eating. It's a nice area to have cocktails but the food is average at best.

My wife and I had a wonderful stay at Sea Palms. The room was brand new, clean, and had wonderful views of the marsh. We had one issue getting our door to the patio to latch, but maintenance came and fixed it right away. We played golf on the second day of our weekend trip and the course was in exceptional shape. The pro shop staff were very friendly and helpful. Greens were rolling well, tee boxes and fairways were well maintained. Only issue was the range was closed due to an unexpected microburst. They still provided a warm up net and had a nice short game practice area. I'd love to give this review a full five stars, but following our round we went to the restaurant on site and the staff would not wait on us. We waited several minutes to be seated in a down time, and then when we were seated no staff came to greet us or to take our orders. We decided to go somewhere else for lunch. That was the only disappointment we had of the weekend. The rest of the staff at Sea Palms was wonderful and we would definitely consider staying here again.

On a lark, we decided to spend 3 days of a New Year's eve weekend on Saint Simon's. This Sea Palms is recently renovated with awesome marsh views over to Cloisters and cottages. Quiet and off the beaten path. Good AAA rate. We loved it as our base to bike Saint Simon, sea Island, and Jekyll. Nicely renovated and you have access to their partner oceanfront resort. We took full advantage of that porch for our take out meals and morning coffee. This was our first visit to this part of Georgia. Truly enchanted with the golden isles. Thought this hotel was a great value with lovely view for us.

Recently renovated with a modern coastal style, the rooms were wonderful! We had a little kitchenette and the view of the marsh is beautiful! My in-laws stayed in the room next-door and enjoyed a wonderful patio and a slightly different room setup. We enjoyed Thanksgiving dinner at the restaurant on property, and it was fantastic! Everything they served was done well. If you stay here, you also have access to their beach club property, which is a few miles away. The beach is beautiful, and there are bikes you can use, as well. However, I personally enjoyed staying at the golf resort property more than I think I would have enjoyed staying there. It was more quiet, and for me, it provided a different scenery than what I'm used to at home. Wonderful spot if you're traveling to Saint Simons!

Stayed here for a short weekend getaway, 10/10 recommend. The check in staff, Miranda specifically, was very kind and helpful. The elevator in my building was not working so they gave me a discount which was nice. I didn't get to try the restaurant but passing through it, it looked very nice and the live music was a nice touch. The pool and tiki bar were very nice and clean. Serving staff were kind and fast. They had plenty of very nice lounging chairs and umbrellas to make up for how hot it was. Would definitely stay here again if I get the chance!

They need more stars!!! We just had my daughter's wedding there and I can't brag enough on the staff. From the time we pulled in to the moment we left (6 days total) I don't have one single complaint! Every single staff member that we encountered went above and beyond anything I have ever experienced. Special thanks to these and yes there were many more! Bailey, Rob, Shannon, Mr. Brooks, Muhammad, Don, Bree, Tristan and banquet staff. All of the rooms have been recently remodeled and are so modern! The Sago Restaurant was amazing! We ate there so many times including a Sunday Brunch that was like none other! The friendliest people you'll ever meet that showed true southern hospitality! Thank you for the most memorable week of our lives. 12.30.2023

Stayed for three nights with my boyfriend where we met my parents for Thanksgiving in 2022. Room was super clean and in fantastic shape. The restaurant was large, full service, and so convenient and had a great menu. The ammenities (on grounds and in room) were plenrtiful, and it was cool to see the salt marsh rise and fall from our enclosed porch attached to the room. That view was really cool and different. Had a really great time, and it's a fair price for the stay and experience. (Oh, and the bed was super comfortable!)

Great stay at Sea Palms this summer. Msichanna, at the front desk, recommended an amazing salad at the resort restaurante. Georgia Sunset ?? It had peaches and pecans :)

Beautiful course, the people I was with had a fun time playing. 2 stars for the absolute jerk at the front desk who wanted to make sure we "weren't holding up anybody behind us" and told us it was "unacceptable" that it had taken 2 1/2 hours to play the front nine (of the 3 people playing, 2 were elderly and trying to enjoy their afternoon). It's a Thursday afternoon. We were being courteous to any smaller groups behind us. If you don't want slow players, don't be a public course. After spending a few hundred dollars, the customer service from the front desk was quite disappointing.

Rooms are newly renovated and beautiful! Golf course is challenging and well maintained. Staff were great and gave my husband a sweet note and toffee for his birthday. The view of the marsh is wonderful for your morning coffee. Will be back!

The emergence of Sago at Sea Palms as a premier restaurant on St Simons Island has taken another giant leap forward. My wife and I attended a plated themed dinner on Thursday January 21 which was prepared by Chief Culinary Chef Johnny Carino. The meal, consisting of a medley of Italian meats and Artisan cheeses, steamed Virginia clams, a panko crusted bone-in pork chop and a chocolate tort dessert was superb. Each course was paired with a craft beer from Pretoria Farms brewery our of Albany, GA. Very creative and not your normal paired servings, but the pairing were very complementary. The clams were served with a broth that accented the sweet flavors of the clams. The pork chop was cooked to perfection and melted in your mouth. The entire meal was a treat. I highly recommend this new jewel for your dining experience. Sago at Seal Palms.

The newly remodeled rooms are great! Great location where you can get to beach in about 15 minutes. I would stay again soon!

I was very happy with my stay at the Sea Palms Resort. I travel with my dog, and she was welcomed, no questions asked. The staff were friendly and accommodating. When I checked into my room, the door would not lock, so I called the office and they sent a maintenance person within minutes and he had it fixed in a jiffy. The room was spacious and clean. The only reason I did not give this property 5 stars is that it is a little dated. Although the tub was clean, it was stained. Same for the grout in the bathroom floor. The closet door was off the track. Little things that don't necessarily bother me, but also don't merit 5 stars. I just needed a room and did not use the golf course or other amenities. All in all, I would definitely stay at this property again.

After their recent golf course makeover, including a spectacular practice faculty, effort has been going into dramatic improvement in their dining, pro shop, workout facility and lodging There's something going on every evening at the lounge, New menus have really raised the expectations standard in selections, quality and service. This is not your parents Sea Palms anymore !

The food here was outstanding. We had our Family Reunion Brunch here. So there was a group of 100 plus. The food was wonderful. The staff was awesome. The atmosphere was wonderful. We really enjoyed it.

Stay in the deluxe condo unit. Three bedroom three bath with full kitchen and laundry. I have to say that the reviews I read of this place kinda of had me worried. I was there for a conference so I didn't have a choice. The room was tastefully decorated and clean. TV's in the place were out dated. 32" CRT and even a 19" CRT dvd combo in one of the rooms. Man really if you are going to update a place, at least put in electronics that coincide with the decade you live in. Nice and quiet place. Not many complainants. Maids came in and cleaned every day which was awesome. Towels in the bathroom were plentiful but a little on the crispy/worn out side. I was watching tv one night I out of the corner of my eye I saw something crawling on the floor. After using the room guide to kill that roach, I was kinda of disappointed. Maybe it was a fluke because roaches are everywhere but I haven't seen one in a room that was as nice as this one before. In fact I have stayed in rooms in which I was pretty sure a murder occurred in the past and there was not roaches.

I can't speak to the resort, but while house hunting we stopped into Sea Palms restaurant and met Marian, the bartender. We immediately felt welcome for the first time. Not only did she make us believe we belonged here, she was the reason we decided to join Sea Palms Country Club. That was almost 2 years ago and we are now thrilled to be a part of SSI and Sea Palms Country Club.

Searching for a location about halfway between Chapel Hill and the Keys and found Sea Palm Resort. It's in between Savannah and Jacksonville, FL. Wish we had more time to walk around and use the amenities. Room was nice and comfortable and had a nice view of river. Looks like a beautiful golf course that I could loose a dozen golf balls at. Many, many nice house as well. Looks like another long weekend hideaway with wife in the future.

Let's be clear about one thing -- the Sea Palms is not a posh beach resort. The resort offers no beachfront and is actually tucked away a mile or so deep in one of the island's residential neighborhoods. Other reviews are correct that it feels a bit dated -- the building containing my suite may have actually begun life as a small '70's era apartment complex -- but my room was nice and had clearly been renovated within the past year or two. The suite (an "executive king") was essentially a one-bedroom apartment, with 2 balconies (one screened, one not) overlooking scenic marshland. It featured a full kitchenette, a large living room/dining area, and a bathroom/dressing room that was nicer than my own at home, all at a cost that saved me about $50/night over some of the other options on St. Simon's. I was there for the 27 hole golf course, and if you are too, you won't be disappointed. The rounds were expensive even by Atlanta standards, but the course was maintained at a level consistent with the price. On the whole, the resort was very quiet during the weekend that I stayed so most of the facilities (pool, restaurant, etc.) were empty. I could see where non-golfing guests would be disappointed. If you're considering a stay at the Sea Palm, ask yourself why you're going to St. Simon's. If it's for a few rounds of top-notch golf, you're looking for a quite home base, and you don't mind driving 10 minutes for food, drinks, beach, etc., then you'll probably be happy here. If you want your room to have closer proximity to the beaches, or the restaurants and shops downtown, or if you want a more pampered resort experience, then there are probably better options.

Nice grounds but horribly outdated rooms. If you want to jump back into the 80's, hang out with roaches, drink out of Dixie cups ithe room, and watch a 19" CRT tv... Go for it!

Nice grounds, clean rooms, GREAT staff. But, it's not on the beach. In fact it's not even walking distance. It's about a 10 min drive to St. Simon's Island beach. My sister stayed and had her wedding reception here. The food was pretty yummy, and I believe it was a decent price. We had to setup the room though as far as table clothes and chair covers...which meant we also had to take them down too. They only have white table clothes, so if you want an accent color to go with your themed decor, you have to bring them yourself and put them on yourself. Not how I would have preferred to spend my time before and after the wedding, but it had to be done.

If I had been footing the bill instead of my conference then would really be disapointed. Would rate similar to an older Best Western. Aged property. Surprised no ceiling fan in any room. House keeping was great. Air went out Friday night and was told ( despite beefing sold out ) no maintenance available and no room to move to; endured 90 degrees in room with no fan; did open sliding door to rotten wooded screen porch but rain spout loud drip was tough. Good news was fixed by Noon. Will not stay here again unless no options for conference.

For the price point we thought this hotel was great. It is a little 70's looking but it's clean, the rooms are nice, the bed is comfortable, the A/C worked great. We had a screened in balcony overlooking the golf course. It is quiet and low key. The pier/village is a 10 min ride but a taxi there will cost $15 total for two people. The people who work at the restaurant/bar were extremely helpful and friendly in helping us get oriented to the island. One tip for being on Saint Simon's Island is to bring bottled water. The tap water on the island doesn't taste good.

Three of us played this course for our first time a few weeks ago and enjoyed it very much. I always appreciate being able to play new courses and it was in pretty good shape.

I don't get the love affair golfers have going with this place. Needless to say, I don't play golf. As a hotel it is just average. There are much nicer places on the island, though in some of the rooms the bathrooms are quite nice (and large)

Stayed the weekend in the king suite. Complaints: There is alot of construction going on, there is no hot tub, the tvs were small and old. For what we paid we could have stayed somewhere much nicer. Compliments: The room was clean and i liked that there were 2 balconies.

One word describes this place...DUMP. Old, outdated rooms, peeling wallpaper, dirty carpet, cabinetry at least 20 years old with the wear and tear to prove it. Stairs, elevators and walkways are nasty and in poor shape. Construction material blocking parking areas. Debris on the ground. It just looks as though they are squeezing the last few dollars out of it before they use it for a controlled burn to let the fire department to practice on. Steer clear of this place. It is quite possible though that they gave us this room because we booked through a 3rd party site.

This is the second conference I've attended here and the food, conference venues, and staff are great. Apparently I'm staying in an older suite because although it is neat, the room is outdated and not very "fresh" St. Simons is a charming place to visit.

The most unprofessional hotel I have ever had the misfortune of dealing with. They took cash off a credit card and issued a confirmed booking in November last year for 2 rooms, only to be told today, shortly before the check in date, that they've cancelled it. Never, any where in the world, have I experienced this! If you want to book with this establishment; roll the dice and take your chances, but you better have an added hotel booking just in case. An absolutely pathetic bunch!

Booking an Event: The wedding I was attending at the resort was booked months in advance. About two weeks prior, the resort decided to change the reception venue to a smaller one without consulting with the wedding party. With such short notice, finding a new location and arranging everything again was next to impossible. The wedding party had to make the best out of a bad situation. Room Reservations: I made room reservations about a month and half out from the event. The reservation confirmation stated cancellations had to be made no later than 14 days from the date of my stay. I cancelled my room reservation 3 weeks from my scheduled stay. The charges were never refunded to my credit card. After speaking with the resort, they told me that although their policy is 14 days and the confirmation for my room stated 14 days, they would not refund my money. After taking days to return my phone calls, the manager of reservations stated that although their policy is 14 days and the email confirmation stated 14 days, the room rate was a special rate and was non refundable. I explained the emails and their policy lead me to believe this wasn't the case. I mean it stated in everything that was emailed to me, that I could cancel without penalty Management/Customer Service: Trying to discuss issues with management is extraordinarily difficult. It took the manager of reservations multiple messages over a number of days to return my phone call. When he finally did, he was not interested in customer satisfaction. Based on the misunderstanding, I would have taken half of the total cost and been happy. After all, I'm half at fault for the misunderstanding. The resort's mistake was emailing me I had the luxury of the 14 day cancellation policy. Even after admitting the mistake, the manager was not interested in any solution that would work for both us. I then tried discussing the matter with the General Manager of the resort. I have left multiple messages over the course of weeks on his voice mail and have still not received a phone call. This is the first negative review I have ever written. Most mistakes, misunderstandings, what have you, there is usually a solution that both parties can live with. Up until my experience with this resort, I have always been able to find that common ground. Customer satisfaction goes a long way and as of now I would say there are no redeeming qualities about this resort.

We have photographed many weddings at Sea Palms Resort. Their food is outstanding. The best. The coordinators are always there when you need them. They are friendly, organized and experienced.

Undergoing major renovation of conference center and "Putters Club". Small 30 seat green room open as restaurant and bar. Food by chef Jesse is just great. The golf is pretty good too.

Great place to stay on the island. The marshviews are really something and the recent renovation has made an impact. The restaurant has the best food on the island and everything is located steps from your room. A great place to take the family, friends or golf buddies.

Where to start....My husband and I decided to visit Saint Simons Island for our one year anniversary. We found a Groupon for the Sea Palms Resort. We decided that we would check it out. I looked at the photos on their website, so I was under no illusion that this was a 5 star resort. I was expecting that it would be up to a certain standard since it was a "golf resort". Our first impression was negative as the front desk clerk was definitely NOT friendly. She handed us a couple of brochures and handed us our keys without a smile. We then drove to our room where things really started to go downhill. We could not even park in front of our building as it was taped off with construction vehicles inside. We parked and grabbed our luggage only to be surprised again...stairs were also taped off....wet paint. In short we stayed in a construction zone. There had trash and construction materials everywhere, incessant beeping from the construction vehicles, workers outside of our windows day and night, and we also came home to the housekeepers having left our hotel door completely open. To top it all off, my husband and I were coming back one day and the steps to the elevator were blocked off. We walked around to the other set with and were sprayed with paint! The workers acted like we were a complete inconvenience. One of them shut an elevator on me as well. I can't even really blame them; I can't imagine why they would have people in and around a construction site. It was utterly ridiculous! This hotel should be ashamed that they are charging people to stay in these rooms. They should close them until the construction is completed. There are nicer, more cost-efficient, better located hotels on this small island. I was unimpressed and would not give them any business.

Nice rooms, most have a good view of the golf course or the marsh lands. The office was difficult to find. Once you check in, you drive about 2 miles through a neighborhood to get to the complex- which is a pain if you need to go back to the office for anything. It is NOT on the beach and is about a 10 minute drive to get to the beach. The don't offer any type of shuttle service to the beach, shopping, or restaurants- so you need a car if you are going to stay there.

Staff does not know what they are doing. Had multiple issues with staff even before we stayed here. Rooms unclean and outdated. Would not recommend coming here especially for a conference or special event.

I stayed at the resort because I was attending a two day conference hosted on the grounds. When I checked in, I was told that since I had requested a ground floor room, due to problems with my right leg, I had been placed in a handicapped room. Having been on the road for so long, and exhausted, I didn't argue with it after being told there were other handicapped rooms available and none were currently in use, so I wasn't taking up space someone truly could have used more than myself. The handicapped rooms are set off in a corner of the resort, my best ball park estimate is a couple hundred feet shy of a quarter mile from the available parking in the lot due to construction going on at the time. That makes no sense to me. And oh yea, the construction that was going on? Right next door to me, and went on well after dark. The tv was out the entire evening, as well as the internet for a little while. I understand that things happen, and services go out, but the internet was apparently an error "in house" when I asked later on. Someone had disconnected it and forgot to fix it for hours. I'm not saying that my trip was ruined due to no TV or net, but after hours on the road, it's nice to be able to unwind in a strange place with some mind numbing entertainment/music/etc. When I checked in I also double checked on where I needed to go for my conference. I was told one of the rooms in the main conference center by the gentleman at the front desk, and had it pointed out to me on a map. When I asked about amenities available, kitchenettes, a fridge for drinks, a microwave for lunch, I was told none of those were available in the conference center but they had a wonderful restaurant on site. The next morning when I showed up to go to my conference, it was not there. After checking all the possible rooms I called the front desk again to be told by very nice and apologetic young lady that the conference I was attending was located in the Executive Suite, which was actually in one of the buildings with the lodging suites. And when I made it over there, I walked in and passed a fully accessible kitchen before I even reached the meeting room. If the guy at the front had even checked his notes or paid attention to the conference I told him I was attending, he could have actually answered my questions instead of just waiting to clock out at the end of his shift. The best part of the trip was that the beds were at least comfortable, and the bathroom was nice as well. Though the main shower head wouldn't work, the wand you could take off a stand and move around with was nice. Not worth the price to stay here though. Not at all. The young lady working the guest services Wednesday morning was a sweetheart and very helpful.

I came with my family and my experience was great! I loved all the staff! everyone was great. Although the carpet is warn, and they updated the beds which is a great plus! Located in a great area and very quiet, the rooms are spacious and the views a incredible! would suggest to all my friends, great value!

Without question, one of the most poorly managed properties on the island. Grossly understaffed in all respects-- could be considered lazy by the average onlooker, but the lack of management, staff, and recent economy and bankruptcy has most staffers shell shocked, over worked, and cynical. Not a place where you will leave feeling valued as their guest. Examples of ineptitude abound: (1) widely markets pool facilities to guests and sold pool memberships to local residents, then closed the main pool for over a month in May and June, during which time management was less than honest with members and hotel guests alike regarding the scope and duration of the construction; (2) when the pool has been open, used towels are strewn across the pool deck and trash spills from the waste receptacles, because the staff does not maintain that facility; (3) lack of consistency in repairs and maintenance to the individual rooms causes drastic variations in the quality of stay by guests within the same building; (4) on one occasion, assistant manager Ryan Austin shut down the pool to all guests, because the hotel had over-served someone and he lacked the staff, patience, and leadership to address the guest directly. In its present condition, and under current management, this hotel should be considered a last resort when planning a trip to the Golden Isles.