Haley A.
Yelp
I'll start by saying this place used to be one of my go-to's. The food was always great, service was friendly, and it was a fun atmosphere. Emphasis on WAS. In the last at least year I've noticed the place going extremely downhill. I hate writing bad reviews on local businesses, but it's sad to see what this place now is.
I tried to go here today for the third time, and it's the third time I've left without eating any food.
The first time was a little over a year ago- we came in with 3 adults and a baby, stood at the hostess stand for over 5-10 minutes with no one to greet us, there were no customers in the dining room, a few people at the bar, and only 2 tables being used in the bar area. Who I assumed was the owner? just looked at us from outside of the kitchen. I finally asked if we could have a table and he said there were none available (false,) so we left.
Second time- we tried to order carry out a few months later, got on the business's website, placed an order through it, and went to go pick up. About 30 minutes went by and I never received an email, which I thought was weird, so I called before I went in to ask if it was ready. The owner said they never got the order, and the company was suppose to have taken down the online ordering system because their iPads didn't work or something? Never offered a solution, nor offer to make us the food we ordered.
Third time was today. I had just my toddler daughter with me, waited about 5 minutes at the hostess stand for someone to greet us. It may not seem like a lot to others, but 5 minutes to be greeted or said hello to is a lot for me, especially with a hungry kid. Finally got to our booth. Waited another 10 minutes, and still no one came to take even our drink order. Only about 4 other tables seated in the dining room, but no one had food in front of them. We left and went across the street to Felix's.
I'm really sad that these are my last experiences, but third strike you're out.