Lauren B.
Yelp
I dine at Seasons 52 annually for a Christmas dinner gift exchange. Typically, the service is superb at Seasons. I have been here dozens of times over the years, and I am always blown away by the level of hospitality and care. However, I had a different experience this week.
Our server did not do a great job of accommodating our requests. Upon sitting down, I requested a vegetarian menu. This was never delivered to our table. The person I was dining with requested a flatbread without onions. It was brought out with onions, and when I told our server this was the case, my friend said "No, it's okay, I feel bad and can just eat it" and the response was "Are you sure that's okay?". This was not very on-par for the standard of service Seasons 52 usually delivers. Our waters were not filled up when they were empty.
Additionally, OpenTable allows for a reso to be made at 9pm at the latest. According to Google, they close at 9pm, which does not make sense. Our reservation was at 8pm, and we were feeling rushed and staff was performing close-down duties right next to our table.
I recommend the flatbreads, mac n cheese skillet, and caramelized brussels. The ambiance is romantic, though the loud pop music doesn't really match those vibes. I'll probably return, but definitely felt disappointed in the overall experience.