Tene G.
Yelp
Hmmm, Where do I begin this place is a mess! First, after booking bottle service weeks in advance I show up to the pool party and they made us wait in the back of the general admission line in 95 degree Texas heat for more than an hour. They advertise doors open at 2pm but they did not start letting people in until close to 4pm because they didn't want to let a bunch of girls that were on their guest list in for free so we all had to suffer. They did not separate the line into general admission vs. bottle service guests until close to 4pm but still did not let us in, they made us bake under the hot sun just a little longer until we were within an inch from passing out. The staff and security are rude as hell. They are not friendly and do not have an ounce of customer service skills. They are extremely unorganized and have Masters Degree's in unprofessionalism and "I Don't Give a Damn"! You would think after spending hundreds to thousands of dollars on reserving tables they would do more to make guests who spend money feel more welcome (but not Sekai, Lol). Just expect to be treated like a number. Oh, but it gets worse LMFAO. Once I got into the venue & was escorted to the table we reserved, after some time no bottle girl came over to our section. The disorganization continued inside the pool party to the point we had to chase a bottle girl down. That's when I found out a Sekai promoter scammed me out of my $400 deposit. The manger of Sekai said she saw what promotional group my deposit went to and she was on the phone calling them but she refused to give me bottle service as she said she could not confirm I made the payment, despite me showing her my proof of payment LMFAO. The section I booked was $750. This section was made of 3 hard metal high chairs, Lol. They said the section was for 5 people but it only had 3 chairs so where were the other 2 people supposed to sit? also their bottle service has hidden fees they don't mention until you get there. It was hot as hell inside the venue, there is absolutely no fans, no ventilation, no water-misters, no wind, Just HOT azz heat and air slapping you all in the face, LOL. oh and let me not forget NO WATER included with bottle service, you have to pay extra for that LMFAO! It is not worth what they charge, it has potential to be fun but their low budget operation will mess up your vibe the moment you arrive. You will likely be scammed out of money by one of their promoters especially if you're not a local. It's also impossible to talk to anyone from Sekai because they don't answer the phone, they don't answer emails and they don't answer text. I will not be back to Sekai due to their shady business practices and horrible way they treat their guests. If I could give zero stars I would. I will say their food is delicious but that's about it.