Keoni P.
Yelp
I visited today with the intention of enjoying a meal, but the service I received was disappointing. I waited at the hostess stand for several minutes before anyone acknowledged me. Eventually, one of the waitresses approached and told me I could sit anywhere. Since I was dining alone, I chose a seat away from the bar but still close enough to feel part of the atmosphere.
While I waited, I noticed the bsr girl with other guests and completely ignoring me. After a couple of ladies with a baby arrived and sat at the bar, the bar girl prioritized them over me in attending to their needs.
When she finally came to my table, she brought chips and salsa, and I asked for a glass of water. I mentioned that I would be looking over the menu before ordering, but regrettably, she ignored me for the next 20 minutes while she continued to cater to the ladies at the bar.
Her attitude was unfriendly and unprofessional, especially for someone in a service role. This experience marked my first negative encounter at this restaurant, and I must say I was unimpressed. While I've enjoyed dining here in the past, I will not be returning. I did call back in to talk to the manager the female bartender answer is saying the management was not available and she could help me which I proceeded to let her know I was unimpressed with her service and I would call back to speak with the manager to let them know of her poor service.