Amber F.
Yelp
Really wanted to rate this place higher, but lackluster food and service lowered the rating for me. We had reservations for 5 people on a Saturday night for my father in law's birthday. The place was busy and things started out on the right foot! Our orders were taken promptly but everything went downhill from there. We ordered a kimchi pancake for an appetizer, which was tasty but much spicier than others I've had before. After receiving our app, we didn't get our main entrees for 1.5 hours... to top it off, my husband was served his bibimbap an hour in, but moments later, the food runner came and took it away, saying they made it the wrong spice level. We watched tables that came in an hour after us receiving their dinners and getting smiling service. The servers were actively ignoring us. We'd look at them and wave them over, but they would scurry away. About a half hour into the wait, a server took my father in law's water glass, and simply never brought another back until we brought it up multiple times. Finally when the food came, it was all just okay. The beef bulgogi was okay, and the bibimbap lacked a lot of flavor. There were no apologies or acknowledgment of the wait or the actively ignoring us, even when we called people over. I'll stick to other Korean places in the city.