Gracy M.
Yelp
Welcome to Cedar Park, Shake Shack, and I must say, I'm thrilled to have you here! Having visited various locations across the U.S., including three in NYC, one in Connecticut, one in Seattle, and two in and around San Francisco, I expected a familiar experience during my visit to this new location. To my pleasant surprise, I was proven wrong.
My husband and I arrived promptly at 11:00 am on a Sunday when they opened. The welcoming smiles and eager assistance from the employees guiding us through the ordering process via kiosk set a positive tone. We ordered an avocado bacon chicken, a chicken shack sandwich, cheese fries, a cookies and cream milkshake, and an organic iced tea. Once our order was placed, we gathered condiments and napkins in anticipation of our meal at the station behind the kiosks. With a variety of clean seating options, we chose a window spot with two tables close to each other, providing a nice view of the surroundings.
The modern interior design added to the pleasant ambiance. Surprisingly, we waited less than five minutes for our meal, a refreshing change from my previous experiences at new locations. The food looked perfect, and the first bites confirmed it. As we enjoyed our delicious meal, we observed the friendly and attentive staff, a level of service uncommon in my past experiences. The manager was actively overseeing operations, circling both inside and outside, even managing the two convenient drive-thru lanes, a feature I've never encountered at other locations.
We were asked multiple times if we needed anything, including refills on my husband's tea. Overall, it was an exceptional experience, and the food lived up to our expectations. Having our own Shake Shack in Cedar Park eliminates the need to travel to the Domain for fantastic food and service. Kudos to the staff and manager for elevating my Shake Shack experience. I'll remain a loyal fan and advocate for life. High five to everyone for the outstanding work!
While some may complain about the prices, it's essential to recognize that Shake Shack offers a significant step up in food quality compared to places like McDonald's. It's considered "some of the best in the industry" when it comes to fast food. The commitment to sourcing quality ingredients in line with leading animal welfare practices is evident, with 100% hormone and antibiotic-free Angus beef served on buttered buns, a far cry from basic fast-food chains. Additionally, Shake Shack's use of sustainable materials in their design further contributes to their appeal. Considering the fantastic quality and genuine ingredients, the cost is justified, making Shake Shack my preferred choice over any other burger chain.