Shake Shack Jewel Changi

Food and environment is nice but quite overpriced. $40+ for 2 persons ordering the most basic and standard burger, fries and drinks. However, the Shack Burger is very tasty, with the soft bun and juicy burger patty. Worth the price I guess. Fries are crispy and tasty as well. Will only come here once in a blue moon due to the price, for same price we can get 2 decent steaks.

Ordered the ShackMeister Burger and SmokeShack Single. The quality was ok for the price. Ice latte was quite good, not too sweet. After the automation of its ordering system, the premium feel of the place was lost. I didn’t see many staff around to maintain its cleanliness.

We like their food and beer but service just average. Nice airport environment makes it a place to revisit. Update: Revisited Shake Shack Jewel this week. Their interior looks nicer after their renovation. We like their effort for new menu and tried their coffee-glazed chicken bites. Taste great though price on the high side. Their burger standard also better than before.

Shake Shack Review Shake Shack is a decent spot if you’re looking for a clean and well-maintained place to grab a bite. The atmosphere is pleasant, and the staff generally keeps the space tidy and welcoming. However, when it comes to the food, it doesn’t quite live up to the hype. The burgers are good but not extraordinary—they feel pretty similar to what you could get at many other burger joints. While the ingredients are fresh, there’s nothing that sets the flavors apart or makes it a must-visit for food lovers. Overall, Shake Shack is worth a try if you’re curious, but it might not be the game-changing experience you expect based on all the buzz. It’s more about the brand and the vibe than the food itself.

Tried their special limited edition burger with shallots and Cheese Fries, which I prefer to dip. I like it. Generally no queue and with self service check out ordering is very fast and convenient. There is also a counter where you can pay cash. Food took about 10-15 minutes because the place was packed at 10pm. So I chose to take away as there was no seat available. It was noisy and a little messy because it was very crowded which is understandable and can see staff was clearing up. I love it that they have Shake Shack at the airport good for a quick bite after my flight reach even at night time

My first time ever trying shake shack, luckily when I arrived they had began serving their regular items. Had to grab a bite before my flight so I wouldn’t be starving. They had an exclusive item, panda milkshake, it was delicious from start to end. The wait was also worth it because I enjoyed my meal. Definitely will be back when I’m in the area.

It's not bad but the queue kinda kills the mood. Burger taste decent plus their milkshake variety is great. Wish it can open a bit longer or better yet 24/7 so night flyer can still enjoy a bit of burger before catching their next flight

Tried Shake Shack for first time in Singapore at Jewel in Changi. This spot was very busy and hard to get a table. Overall the burger was good 4/5 - I prefer in n out and five guys in general. Cheese fries were good too. The pandan shake was awesome 5/5, much better than their normal vanilla shake 3.5/5. Convenient spot for a good burger joint, give it a try.

When I heard that Shake Shack has a a Singapore exclusive item, I had to come try it. The Pandan Shake (SG$8.60) is indeed yummy, but a bit on the sweet side. Also really liked the crumble on top too. Although it was on the pricey end, I did enjoy the flavor. It also took awhile to get my drink as they are quite busy being at the airport.

One day, I decided to drop by Jewel Changi Airport for some space, peace and quiet...and decided top drop by Shake Shack for some burger craving. LOCATION & AMBIENCE Located on level 2 of Jewel Changi Airport. If you are not sure, look for the Apple store or the Muji store, and you will find Shake Shack about 50m away. There used to be horrendous 1-2 hr queues when it first opened. But now, you should be able to get to place your order within 5 to 30 minutes of joining the queue of hungry patrons. SERVICE With the covid-19 social distancing measures, the only service you experience is when you're queuing to get in and also when you are making your order at the cashier. Other than that, there is no other interaction with the staff. Good and bad perhaps. There is a self service automated hand washing machine around the middle of the restaurant, so that's as close as you get to somone washing your hands for you. FOOD & DRINKS The special item in Singapore is the Pandan Shake. Just reading the item on the menu gave me a toothache. I might give it a try one day when I need a sugar rush...one day. The Hamburger feels a bit over priced at $7.50 for a basic item. The meat free Shroom Burger ($10.80) is quite good too with a light crispy mushroom patty. Personal favourite items are the crinkle cut fries and Shack Burger ($9.20 single & $14.40 for the double). Will need to try the other items one day....one day. COST Prices are towards the upper end of burger joints. Hopefully the prices will come down one day...one day.

Above average American food. All the fuss and long lines... I don't know why? Tried once and that's it. The person who took the order was kinda rude. No expression, no smile, no suggestions. Made me feel not welcomed. The burger was ok, just a plain piece of beef between 2 buns. The taste was....? and a small cup for for a large lemonade. Looks like a medium sized drink in McDonald's. The fuss is only in the name. A famous American brand making local inroads. Time will tell and it might just fizzle out.

No real reason to go here other than curiosity. I'll pretend I'm checking on the quality, even though no one asked me to :) This location is pretty big considering it's in a public area of the airport (before security). The food is the same menu you expect in the US, except for this Pandan shake which I didn't try (sounded too sweet). The crinkle fries are crisp as expected so no complaints there. Price... well, it's at an airport and its a shake shack, so more than one should reasonably pay for a burger.

Pro tip: - wait times on weekends and weekday lunch rush can be up to 1 hour. Other times it can be less than 15 mins. - If you love bacon, HIGHLY RECOMMEND the Smoke Shack. - Manage your expectations when visiting Shake Shack. It's one of the best fast food burger chains in the world imo but it's not comparable to local burger restaurants like Mr Potato Head etc. No two burger companies are the same so make sure you don't fall into the trap of comparing this with another chain. Having said that the Shake shack hype is real. I was first hooked on their burgers since visiting their original location in New York. The location here in the Jewel mall is about 95% to the original. While the beef patty itself is average, what really makes this burger standout is the overall quality ingredients including the burger bun, secret sauce, cheese, and bacon. Highly recommend the Smoke Shack which includes the cheese, bacon, and red peppers. Regarding the wait time. If you go during their peak times (weekends all day & weekdays lunch rush) you could wait up to an 1 hour. For off peak times less than 15 mins.

Great place for a quick bite. Always fresh food, cold beer and good fries. Never had to wait for a table and our food always looked like it jumped out of the meue picture! Recommend!

It is my first time at this 1st Shake Shack after it opens it's door more than year ago. Guess the hype is gone now as the queue was less than 10 mins wait. So I got the smoke shack, milk shakes - peanut butter and the festive shakes, cheesy fries and concretes Shack Attack. The Smoke Shack was with bacon. I was disappointed with the bacon as it was tough not the crispy type. My fellow diners whom had the same felt the same disappointment. You imagine trying to eat some bark, that's what the applewood bacon was like - they must have removed the Apple and left the wood there. Minus 1 . The burger was not put together properly as in you do not get the cherry peppers evenly spread. So in one of my bite I took all the peppers, that was very spicy. Minus 1 for badly put together burger. The holiday cookie shake was like a sugar frozen yogurt. It was totally overly horribly sweet yogurt until the cookie crumbs that was only at the bottom 3 mm of the shake and you get the few cookie crumbs. It would be much better if there were more cookies crumbs. Minus 1 I easily found a table upstairs but as usual the normal locals here don't clean up their mess. There was like 4 staff standing waiting to wipe the tables but do not help clearing the table. They did not even help open the trash box flap when I took all the trash there. Standing like a block of wood. Sure it is Boxing Day but you choose to come back to work, so get working. However they did wiped off the table. Minus 1 Ok something good must be said here, otherwise I run out of and I have not even talk about the weird tables/chairs layout. The peanut butter shake was good, not the best or like those in US but for local establishment it is good. Overall the food seems over rated. Or may the hype just too much that I expected perfect food. It is just a so so establishment. I probably go there for the shake again and not the burger.

For an American burger place, I was half expecting big fat juicy burgers and a 1L coke for everyone. None of that for Shake Shack. For once, this burger place, on a morning 10.30am crowd, feels a bit like a club, a gathering place, a temple, like an Apple store in the past, of sorts. Yes, this might be a club for burgers and milkshake, much like the Apple store just a few feet away is to a haven for technology. If you wanna have brunch, come in before 10.30am and the queue won't be so bad. We waited for only about 20 mins (queueing and waiting for food altogether) and we were very lucky to have a seat very quickly. We finished our brunch at around 11am. The burger is really like totally opposite of what I used to love - Carl's Junior. None of that messy, cheesy, huge big fat patty. Its packaging may not seem big but it's filling for me (I ordered the single patty). I saw many people actually ordering the double patty. The bun was really high quality, the vegetables fit in just well, not too much and not too little. The patty supposedly tastes higher quality as well. Overall its a premium package burger. Some people might not be impressed as there is no 'kick' or 'wow' factor right off the bat. But when you bite into that clean non-messy-at-all burger and you remembered those days when your jeans had all that spilt sauce from your burger, you might appreciate this experience better. For me, I'd choose this any day. Yes some may say this is expensive. But I like that there is no silly convulated pricing and you do get the quality through in the burger and the milkeshakes, where I suppose shackburger and shakes is where its name derives from. Being impressed I'd give this a 4.5/5. +5 is from their quality, cleanliness, atmosphere, smiley service crew, good shackburger, milkshakes and drinks. You leave feeling good. -0.5 is from overtly-salty fries, not much option on condiments (only ketchup and mustard) and also price could be a bit prohibitive for some.

Had some time to kill before my flight home and saw it was open during circuit breaker, so thought why not and came here. I did not have too long of a wait since it was mostly just delivery people. The uniquely Singaporean menu item is the pandan shake, which didn't disappoint. It was a sweet treat before a bittersweet goodbye to Singapore

Didn't expect great food but the 30min wait was pretty average. No apologies or service to speak of. Fight the kids and avoid this one.

I feel like Shake Shack is a hype. I came here because some of my friends said it was the in n out of the east coast. Some of my friends told me it was better than in n out. I was honestly pretty disappointed. I ordered the Shroom Burger and fries and I thought it was okay. It didn't taste bad but the taste got boring after awhile. It might be the mushroom but felt that the burger just got tasteless the more I ate it. Shake Shack wasn't bad but it's also not a taste I would crave to come back and eat.

Total time from start of wait to burger in the mouth 35 mins. Can't complaint. Other than at opening they are already short of peppers and pickle all else good. Only issue is i would say they should stop the ordering when there are no seats as that will prevent people doing the hongkong style wait giving u the stare to finish your food fast!!!

This is the first shake shack in southeast asia and im hyped!!!!! Coming from San Fransisco we do not have a shake shack here (odd i know) But I was so excited hearing that there was a shake shack in the new changi jewel.