Shake Shack

I don’t usually like leaving negative reviews but this made me lose all appetite. There was a strand of hair in my fries, and the Avocado Bacon Chicken Sandwich was a bit too oily. Couldn’t finish them and had to unfortunately discard them. Did not worth the $18+ dollar spent. Airport Shake Shack… 🤷🏻‍♂️

Delcious burgers and Karen at the register is so sweet! Helped me wrap my burgers to go for on the plane. Best burgers I've had in ages! I had the burger, cheese and bacon fries and red line shake. So so good!

I read most of the negative reviews here but I decided to give them a try and I did. My order was double shack and fries. Burger was so good and fries as well. There were like 5 people front of me but I got my order within 5 mins only which considered FAST! 👌🏾 There were more than 5 guys working hard on the back there. The lady on pick up desk was really kind. Cashier wasn’t smiling at all and not friendly. Thanks.

Idk what the other reviews are talking about. First airport shake shack that hasn't price gouged, fed 3 people for less than it cost to feed 2 at the Indianapolis airport. Cashier was polite and clear on what I ordered and food came fast.

The manager has absolutely no idea about customer service. My wife and son ordered at roughly 9:00pm and ordered prior to our flight that was delayed until 11pm. She specifically asked what time they close, and was told 10pm. My daughter and I walked up between 9:30-9:40pm and was told they are closed! No only is he not a man of his word, his explanation was pitiful and his customer service is at the level of a janitor at best. I recommend he changes careers to become a porta-potty service technician to utilize his best skills and stop dealing with actual customers

The Shack Burger was too oily and the very first thing which disappointed me was the staff as she started the conversation without greeting or Hi’ just by saying “ YOUR NAME” in a disgraceful tone which sounded weary to me as being a passenger transiting through beautiful MSY International Airport! Also they charged me $18.34 for just one sandwich and regular fries. I don’t recommend people/passengers to get their food from here. They are just ruining the actual image of SHAKE SHACK which is really a delicious food chain restaurant locations outside this airport area.

Best burgers of my life. Each bite was delicious. I ordered: 1. Chicken Shack (Crispy chicken breast topped with lettuce, pickles, buttermilk herb mayo) and 2. Double Smoke Shack (Cheeseburger with cherry peppers opplewood-smoked bacon, ShackSauce) - Highly recommend eating here. - Top quality burgers with heavenly taste. - These guys have magic chefs. 👨🏽‍🍳🧑🏽‍🍳

I went to Shake Shack when I was in NYC so had to get something while I was close to one, and it was at the airport in Louisiana. I got the smokehouse burger, fries and black and white shake. The burger is a perfect size for me, fries were good and I loved the shake.